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Epictetus commented on 19 Jan 2010
This is a fantastic app and does great things for organizing data. I now could not run my business life without it, and my personal life would be severely depleted without it. I can file any web page or PDF or other research almost instantly, in a structure I like, and find it whenever I need it, thanks to Devon Think. A unique and great app.
I agree with other commenters and reviewers that the person who rants about the loss of data is being hyperbolic, but there is a point to what he says. I have not experienced any data loss, that I am aware of, but I have regularly found all my documents in Devonthink to be renamed to more or less random numbers after an upgrade. This came as a shock, and has impaired my ability to use Devon Think. So I do feel that there is a fair way to go in ensuring integrity and allowing users to back up original data sets. But overall, with that caveat, I recommend that anyone who is at all interested in doing a better job of filing their documents and all their information should buy a copy.
[Version 2.0pb8]

Epictetus commented on 19 Jan 2010
This is an outstanding application. I have found the support to have problems, though, especially their attitude, which comes across too often as "*** the customer." This is a shame, as my company would spend more money with this supplier if only they'd let me. I searched for training courses for this software. It would be useful if there was a two or three day course on how to use it, to send our guys on. Does anyone know of such a course?
[Version 3.0.3]


Epictetus reviewed on 19 Jan 2010
A long time ago, I used Mac Project Pro, I think it was called. Whatever it was called, it was very good but was discontinued. I need a project management programme to run on Macs and which shows PERT as well as Gantt views of projects. MS Project is the default choice for many organizations, but it meets neither of these criteria. ProjectX meets both, and also shows resource usage. The graphics are clear and useful.
[Version 1.5.2]


Epictetus reviewed on 19 Jan 2010
I run a management consulting firm. We have lots of contacts, we need to file our contacts, share between our team of about 12, track sales leads through the sales funnel, and coordinate client engagements and internal projects. Ideal for a computer programme, I thought to myself in 1983 when I started working. And eventually in around 2004 I discovered Daylite. It is superbly designed, and does everything we need. However, it is tragically unusable. Despite moving from OpenBase to new database technology, apparently, three sources of instability remain. First, it is a nightmare moving from one laptop to another, when an employee upgrades hardware. How to do this changes every single time (12 employees, 18 month hardware cycle, means we have someone changing hardware every six weeks of so and more often when a laptop goes in for repairs) so we have to pay for an IT specialist familiar with Daylite to assist every time. Secondly, every couple of weeks we have to do a complete clean and reinstall of the database onto our laptops. This is, in technical terms, a right royal pain and massive drain on time. And thirdly, it simply loses data, including key appointments and details of people. So, great design, but barely usable because too unstable and too lossy.
[Version 3.9.5]

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