Dennis Kato
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DennisKato2010 reviewed on 03 Jun 2013
Hi. I tried the free version and bought Digiarty's MacX Video Converter Pro v 3.5 last fall. Everything worked OK. Although pricey, it did what I wanted -- until May 22, 2013 when they offered v 3.6. After loading the link to youtube, it processed a while then crashed. I've been in contact with Digiarty's customer service now for a bit over a week and just sent them my crash log after following their 4 suggestions - 1. delete program and re-download; 2. goto Lib/Digiarty and delete the file; 3. dragging the video link into the program loading window; and 4. send a crash log.

I am running OSX 10.8.3 on a MacBookPro 5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020

I have 2 of their other products so I can see why the prior poster talked about 'rebundling'. I'm hoping for the best after sending the crash log. They won't tell me if anyone else is having this problem. Is v 3.6 free or otherwise working for anyone else?
[Version 3.6.0]

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