Brent Baeslack
Downloads: 0
Posts: 3
Smile Score: +1
About Me
I am a Free member

Visit Stats
Last Visit: 28 days ago
Member Since: 04 Jul 2008
Profile Views: 557

Brent Baeslack's Posts
Average Rating from Brent:

sort: smiles | time
Boghopper commented on 08 Jan 2012
I have been waiting patiently for Drive Genius-Prosoft to make good on their tech support's promise to provide me with a disk that would boot my Macbook Pro 13" after they sent me a version that had not been updated for my particular model purchased in Aug. 2011. I've emailed their tech's email promising the follow up to no avail. This over a $7.00 boot disk that I already paid for.

Needless to say a company that doesn't keep its word for such basic support as a bootable disk can't be trusted to be there for the user for a real emergency in my book.
[Version 3.1.2]

1 Reply


Boghopper replied on 11 Jan 2012
Thanks Mr. Fiato. I emailed Prosoft Support and I've been told a DVD is on the way that would boot my Aug. 2011 Macbook Pro. But are you saying that is not so? I'm confused. I would be glad to try the create your own boot disc DVD so I'll drop you a line if I figure out what's really going on.
boghopper commented on 02 Jul 2008
The developer has failed to provide me with the serial number as part of the past MacHeist. I've emailed them and been met with silence. I included the receipt as proof of my purchasing the MacHeist Bundle but no go. If this is an indication of their response to emails, then I'm glad I am not having trouble with the software.
Black mark in my book. What did you say the other software was named that did about the same thing?
[Version 1.5]

There are currently no troubleshooting comments by this member.

Displaying 1-2 of 2
Please login or create a new
MacUpdate Member account
to use this feature

- -