Bob Dudek
Downloads: 0
Posts: 3
Smile Score: -1
About Me
I am a Free member

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Last Visit: 171 days ago
Member Since: 19 Jul 2007
Profile Views: 165

Bob Dudek's Posts
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Bdudek120 reviewed on 31 Oct 2013
I have reviewed Cookie Stumbler before and was thrilled with the customer support. They had worked with me for hours on a Sunday to get me back up and running. I have the opposite situation going on right now. I had a hard drive failure and had to erase and re-install losing all my keys. It has been 2 weeks and I still cannot log in to my account and numerous attempts to contact customer service have been ignored.

I do still rate the product very high and understand website issues arise from time to time but Id advise anyone who is thinking of buying to be sure the site is up and running first or you wont be able to use Cookie Stumbler. Which would be a shame , because its an excellent product !


Bdudek120 reviewed on 31 Oct 2013
I had lost my key and support helped immediately. Much appreciated. I do wish it ran in the background , but its still a nice app to have. Ill be keeping it.
[Version 2.9.4]


Bdudek120 reviewed on 10 May 2012
Cookie Stumbler is a wonderful tool. Yes, I did encounter a problem (caused by Firefox, Not CS) and the one on one troubleshooting assist from their staff (all day Sunday ! ) gives them the 5 star value rating alone. Its easy to use and does the job everytime .
[Version 1.4.5]

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