J Nozzi
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Bartas Technologies (developer) commented on 23 Oct 2007
HERVé 5: Could you clarify what you mean by 'offensive'? I'm sure you know all about exchange rates, etc. so I'm wondering if the problem you encountered was that you missed the "Select your Currency" option on our web store where you can select your own currency to see the price reflected with current exchange rates. If you meant something else, please elaborate: I ask so that we can potentially fix a problem or make something more clear.
[Version 1.1]

3 Replies


Bartas Technologies (developer) replied on 29 Oct 2007
Since Bartas is based in the US (as is eSellerate) the default currency is US Dollars. Regardless of whether the ratio is given in USD to EUR or EUR to USD, the correct price (when you select your native currency) is still reflected *before* you check out and is accurate. Given those facts, I'm still not sure I understand your complaint.

Bartas Technologies replied on 30 Oct 2007
After speaking with an eSellerate engineer (the ecommerce provider Bartas uses), I'm wondering if you have accounted for the VAT:

Such a wild difference (50%?!) simply does not show up and this can be publicly verified by anyone reading this discussion.

If you respond to contact@bartastechnologies.com with your order number, I'll be happy to take a closer look. Other than that, all I can say is the price reflected in Euros is absolutely 100% correct.

Bartas Technologies (developer) replied on 31 Oct 2007
For anyone interested, after speaking with the customer it was discovered that the Temporis license in question was sold by MacUpdate during a promotional period, and not through the Bartas Technologies web store. If you purchased a Bartas product through MacUpdate and have questions about the pricing, please contact MacUpdate directly as the transaction was conducted through their point-of-sale system.

Whew! What a fun ride! :-)
Bartas Technologies commented on 23 Jan 2006
Regarding the graph and data: Please note, as is explained in several places, the graphic itself comes from internettrafficreport.com, with whom Bartas Technologies is in no way associated. This widget was created in-house (using the graphic supplied by the afore-mentioned site, which Bartas is not licensed to modify) for our own use. We thought others might like it (and, given the total download count across all download sites from our own records, we were right), so we decided to make it freely available.

Again - Bartas has *NO CONTROL* over the graph itself. None. Nada. Zip. We've written internettrafficreport.com, asking for a more widget-friendly graphic but the request has thus far gone unanswered.
[Version 1.1]

Bartas Technologies (developer) commented on 22 Feb 2005
To clear up the misconception posted anonymously about the activation system: The user wrote a very nasty letter demanding his activation be reset, then five minutes later posted his anger here. As stated in the license agreement, your single-user license allows you to activate CopyWrite on up to two computers simultaneously. Activating it on a third computer requires a previously-activated computer to be deactivated. Had the user bothered to wait more than a few minutes for a response from technical support, he would have noticed that his activation limit was immediately reset upon (a very foul-mouthed) request. Moving to another computer is most definitely not a problem. Anonymous poster, I recommend you have a little more patience with technical support than a three minute response time.
[Version 2.2]

Bartas Technologies (developer) commented on 30 Dec 2004
To the gentleman claiming the pref pane somehow affects his system performance: The Crash Reporter application is a built-in part of Mac OS X. It has a preferences file with an option instructing it what to do when it detects a crash. This is part of its functionality, though there is no GUI element that allows a user to modify it. This pref pane does not alter the crash reporter itself in any way, but rather tells it to remain silent or to immediately display the report screen. It does not attempt to kill the process because it is part of OS X. This does *not* affect system performance in any way; it merely changes a preference that previously had to be accessed via the terminal.
[Version 1.1]

Bartas Technologies (developer) commented on 08 Jul 2004
For those who downloaded version 2.1 and experienced a problem starting the application, please accept our apologies. To resolve the issue, simply re-download the disk image.
[Version 2.1]

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