As a longtime Bookit user, I'm a bit disappointed by the developer's inability to maintain compatibility with popular OS X browsers. Firefox 3 has been out for ages - already at version 3.0.11 - yet Bookit remains unable to sync Firefox 3 bookmarks.
When I purchased Bookit 3, the developer advertised it as a tool for syncing bookmarks among common Mac OS X browsers, which is perfect for me because I use Safari as my main browser and fall back on Firefox for a handful of critical sites that render Safari impotent. Bookit is one of the few shareware apps I've ever bought, and it's a workhorse; simple and powerful and, once properly set up, it makes the ordeal of managing bookmarks virtually effortless.
So when Firefox 3 was released and I found that Bookit didn't support it, I figured the developer had a life and an update would be forthcoming in a few weeks. A month went by, then two, and still no update, so I contacted the developer and was told there would be no update. Well he didn't exactly say that, but his reply was similar to the current excuse posted on his blog.
The developers explained that Mozilla released Firefox 3 at an "inopportune time" because they're currently "knee deep on Bookit 4 (which supports Firefox 3) and aren't quite done with it."
Well, I must admit it was pretty rude of Mozilla to release Firefox while Everyday Software was up to their knees in Bookit 4, but if I'm patient Bookit will eventually be updated so I can use it again, right? Actually, wrong. The developers state that "if you buy Bookit now, you'll get Bookit 4 free, so don't worry about that." I'm a loyal user who licensed Bookit 3 some time ago, so it looks like I'd better start worrying.
Now what do I do? The developer helpfully offers a suggestion:
"all we ask from you is a little patience while we wrap it up. You see, We do this little operation in our free time after our regular 9 to 5 so development isn't as fast as everyone (including us) would like..."
They go knee deep in Bookit on their free time, but that doesn't make it freeware, does it?
"...With the 'I want it yesterday' attitude of the internet these days it will be hard for some, but I have confidence most of you will be able to do it."
No, that's not the attitude of "the internet," it's the attitude of paying customers, and good businessmen catered to that attitude long before the internet existed.
"For the next couple months, your Firefox 3 bookmarks won't be in sync, but listen - it will be OK - trust me."
I used Safari and Firefox for years before buying Bookit, and guess what? It was "ok". I payed the developers money because Bookit was an exceptional tool that made switching between Safari and Firefox effortless. Bookit no longer does what I bought it to do, and if I want its functionality restored, I'll have to pay for a new version of Bookit.
The developers conclude their rant by telling registered Bookit users what they can go do with themselves:
"how about you take a big deep breath and do something enjoyable with your time. Luckily, it's summer and there are a lot of great things to do outside while you wait for Bookit 4."
How professional. I suggest the developers also do something enjoyable with their free time, because not many Bookit users are going to be paying for that knee-deep update.