Apple Remote Desktop Client
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(7) 3.5357142857142856

Client component for Apple Remote Desktop.   Updater ($79.99)
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Apple Remote Desktop Client is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end users, create detailed software and hardware reports, and automate routine management tasks - all without leaving your desk. Featuring Automator actions, Remote Spotlight search, and a new Dashboard widget, Apple Remote Desktop 3 makes your job easier than ever.
What's New
Version 3.7.1:
  • Addresses several issues related to overall reliability, usability and compatibility.
Requirements
Intel, OS X 10.7 or later





MacUpdate - Apple Remote Desktop Client



Apple Remote Deskt... User Discussion (Write a Review)
ver. 3.x:
(7)
Your rating: Now say why...
Overall:
(10)

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+7
kapps commented on 04 Dec 2012
with ARD client, do I still need to port forward the remote router or is it like login where all that is done through the app ?
[Version 3.6.2]

3 Replies

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+657
Cowicide replied on 04 Dec 2012
If you're using a NAT Firewall, you need to set TCP and UDP port forwarding for ports 3283 and 5900 with the router yourself. If you're using encryption, you also need to forward TCP port 22. There's other ports to consider for VNC, etc., but you should probably refer to the user guide.

AFAIK, this is all done manually.
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+7
kapps replied on 04 Dec 2012
Thanks mate, yep am aware of all the ports. I was wondering what the client version was for if it didn't do that for you. I imagined that it maybe worked like logmein.

If I set up the admin version on the managing mac and then set the port settings like you have mentioned, what does the client version of ard do ?
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+657
Cowicide replied on 05 Dec 2012
kapps, the client version runs on the target machine you want to control. It's faceless and is enabled through the system preferences sharing panel. If the target machine is running an older version, you can update it remotely as well.
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+26

Foulger reviewed on 03 Dec 2012
Download from acupdate.com is 6.6.1 from Apples site is 3.6.2
[Version 3.6.2]


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+65
Neartheredrocks commented on 24 Sep 2012
I downloaded version 3.6.1 already more than a month ago. Why is there now another version 3.6.1 instead of version 3.6.2?

Looks stupid and confusing to me...
[Version 3.6.1]


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-1

+39
Aargl commented on 30 Mar 2012
AFAIK, the "client" version is free, not 80 bucks!
[Version 3.5.2]


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-1

Lexicon504 reviewed on 22 Jul 2011
Just adding a little balance to the idiotic reviews that it doesn't work well with Windows. God what a dumb@$$
[Version 3.5.1]

2 Replies

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+18
Timta2 replied on 30 Jul 2011
Your comment was unecessary and rude. Apple Remote Desktop supports VNC clients on all OSes. If Apple is going to offer half ass support they should just remove the functionality. I personally use RD to control Windows PCs using VNC.
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+45
Trondah replied on 18 Aug 2011
You are the one looking dumb Lexicon.
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+1

+192

Mysticalos reviewed on 21 Jul 2011
"Addresses several issues related to overall reliability, usability and compatibility."

this update rendered me no longer able to connect to my G4 in other room that's on 10.5.8. prior to installing it lion had no troublec onnecting to my macbook on 10.6.8 and G4 on 10.5.8. with 3.5.1 i can still connect to macbook pro but G4 connection fails 100% of the time. So i don't think they addressed much with compatiblity heh
[Version 3.5.1]

1 Reply

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+2

+15
The Jtizzle replied on 21 Jul 2011
I had this issue at work and found a fix by manually disabling, and then enabling remote management in the sharing pref. Once I did that I could connect no problem remotely.
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-4

-2

T0rus reviewed on 23 Dec 2009
Occasionally crashes when connecting to windows systems, VERY limited functionality on a non-mac OS.
[Version 3.3.1]

5 Replies

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-2

-1
Lexicon504 replied on 22 Jul 2011
Ummm...yeah, I'm compelled to ask what did you expect with the title of APPLE Remote Desktop. It's not designed for non-Mac OSes.
Think I'll go complain about Microsoft Remote Desktop Connection...how it doesn't support connecting to a Mac from Windows. DUH...
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+18
Timta2 replied on 30 Jul 2011
@ Lexicon, maybe you didn't realize that Remote Desktop has built in support for VNC? That would prove your comment that it's "not designed for non-Mac OSes" wrong. That would also prove your comment about Microsoft Remote Desktop to be irrelevant since Microsoft doesn't support Mac OS Remote Administration in MRD. Perhaps you should think before you comment.
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+246
RavenNevermore replied on 24 Sep 2012
@Timta2 , that's not entirely true.

Read the ARD Administrators guide.

Page 5 says:

"What Is Apple Remote Desktop?
Apple Remote Desktop (ARD) is easy-to-use, powerful, open standards-based, desktop management software for all your networked Macs."

The ONLY mention of using VNC with non Apple computers is on page 43.

It states; "VNC access is determined by the VNC server software."

And; "VNC access is similar to ARD’s Control command. It allows you to use your keyboard and mouse to control a VNC server across a network. It doesn’t give any other ARD administrator privileges except those of the currently logged in user."

So clearly this software is intended for use with Macs. It can connect to VNC software, but then it's up to the VNC software as far as how well it works.
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+18
Timta2 replied on 24 Sep 2012
Look David, I know you like arguing with people every chance you get, but none of that proves what I said as being wrong.

Since day one ARD has provided VNC support. VNC since day one has been used for remote administration on Non-Mac OS systems.

"VNC is commonly used as a cross-platform remote desktop system. For example, Apple Remote Desktop for Mac OS X (and more recently, "Back to My Mac" in 'Leopard' - Mac OS X 10.5) interoperates with VNC and will connect to a Linux user's current desktop if it is served with x11vnc, or to a separate X11 session if one is served with TightVNC"

http://en.wikipedia.org/wiki/Virtual_Network_Computing

Apple has obviously now made it less of an important feature than it once was or intended to be, as evidenced by the poor performance of the VNC support. That's why there is so little mention of it in the manual. Take a look at the older manuals.

My original comment was to Lexicon, who had stated that it was "not designed for non-Mac OSes". The very fact that VNC support is included in ARD proves that statement to be incorrect. My argument is also relevant because the original poster was complaining about the poor functionality of the VNC components (as you can't control non-Macs without VNC through ARD).

Perhaps you should educate yourself further on the subject if you would like to keep arguing.
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+246
RavenNevermore replied on 24 Sep 2012
@ Timta2, I wasn't arguing, I copy and pasted from the manual to point out the limited support for non Apple computers. It's hardly mentioned at all. If it was supported by Apple as a feature, they would have more info in the manual. Al they are saying is it has limited features when used in that context.

Let's take this comment:

"Since day one ARD has provided VNC support."

That's not true. ARD didn't have VNC support until ARD 2 in July 2004. That's two years after the first release of ARD. So not day one. Maybe on day 700 or so.

ARD was never originally intended to be used on Windows systems. ARD was preceded by Apple Network Assistant, and only worked with pre OS X Macs. ARD was the OS X version.

In 2004 Apple switched from the ARD to VNC protocol which enabled accessing non Mac OS systems, but as I was pointing out it's up to the VNC software to determine how well it works, not ARD.

As far as arguing, what are you doing right now? And what were you doing as far as Lexicon's post?
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+162
donmontalvo commented on 16 Sep 2008
Seems to resolve some of the dropouts we see when scanning a VLAN.
[Version 3.2.2]


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+1

+5
danway commented on 05 Mar 2008
I don't understand all the bitching about Remote Desktop. I works beautifully. Absolutely no problems with installs, updates or other tasks. Maybe people should actually read the documentation that comes with it.
[Version 3.2]


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+1
rybu03051 commented on 17 Nov 2006
The only thing keeping me from buyg ARD is that you only get 1 admin with each license. We have 4 people who would need access to monitor machines so Apple tells me we would need four unlimited licenses if we want four admins. Really messed up.
[Version 3.1]

1 Reply

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+1

+162
donmontalvo replied on 18 Nov 2006
costs less than timbuktu...the more clients, the more expensive, AND timbuktu is only a remote control client (lacks 95% of apple's ard features).

don
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+1

-1
l008com had trouble on 16 Feb 2007
Version 3.0 broke support for VNC. This sucks for me as both my servers run VNC server instead of Apple Remote Desktop server because ARD is a bit less stable. But Since upgrading on my intel macs, I can't connect to my servers at all. The notes on version 3.1 say that VNC support is fixed, or at least imply that it is. But trying to connect to a VNC machine fails every single time in ARD 3.1. I don't know what they are waiting for here. Apple is usually so good about things but every once in a while they really leave you hanging and this is one of those times.
[Version 3.1]

2 Replies

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+1

+12
jory replied on 22 Jun 2007
I have successfully used ARD 3.1 to connect via a standard VNC client, so perhaps something is wrong with your configuration?
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+1

+162
donmontalvo replied on 19 Oct 2007
We use ARD3.1 in many enterprise environments. Helpdesk use VNC to connect without any problems what so ever.

Don Montalvo, NYC
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-1
SMcCandlish had trouble on 04 Jan 2007
If you can't get this thing to install (e.g. it says that it can't find an existing version to upgrade, but you do actually have one installed), just use Pacifist (available here at MacUpdate) to extract all the bits and pieces and put them in the right places. Hints: To install to /usr/bin and /usr/share (the unixy bits), use Terminal to go to /usr/bin and do "open .", and do the same in /share, to open those usually hidden folders in the Finder, so you can drag-drop from Pacifist into them. Be sure not to overwrite entire folders; i.e. do not drag-drop /usr/share, but open /usr/share/man/man1 and drag-drop the appropriate FILE into that folder; same goes for the stuff intended for /Library and /System, etc. Put the files EXACTLY where Pacifist says they should go (e.g. the app must be in /Applications not /Applications/Utilities or ~/Applications). The only downside is that Pacifist runs a prebinding update after every single drag-drop operation (even for, say, documentation files, which have no prebinding). So it takes quite a while. Lastly, because I trust Apple's installer to get the permissions right more than I trust Pacificist, after doing all of this, I re-run the .pkg installer, which now has an "Upgrade" option, that actually works (it just reinstalls everything I just manually installed, but does it the Apple-preferred way.) PS: Pacifist is a little buggy - sometimes it can take two drag-drop operations to actually get it to do anything. You'll see it working when it happens correctly. Hope this helps folks.
[Version 3.1]


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-1
Kballard had trouble on 11 Oct 2004
To download this update, use Software Updater.
[Version 2.1]



+9

ohmmmmmm rated on 28 Oct 2013

[Version 3.7]



moranrony rated on 10 Aug 2013

[Version 3.6.2]



-39

Surfspirit rated on 04 Dec 2012

[Version 3.6.2]


Downloads:144,625
Version Downloads:1,308
Type:Utilities : Network
License:Updater
Date:04 Dec 2013
Platform:Intel 32 / OS X
Price: $79.99
Overall (Version 3.x):
Features:
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Apple Remote Desktop Client is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end users, create detailed software and hardware reports, and automate routine management tasks - all without leaving your desk. Featuring Automator actions, Remote Spotlight search, and a new Dashboard widget, Apple Remote Desktop 3 makes your job easier than ever.


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