Citrix Receiver

How to Uninstall Citrix Receiver on Mac

If you’re looking to uninstall Citrix Receiver from your Mac, then you’re in the right place!

Citrix has terminated support for the Citrix Receiver. It has been superseded by the newer Citrix Workplace application, which provides the user with a better interface while providing a similar experience as the Citrix Receiver.

Therefore, you might be in need of completely removing the previous version from your OS X, or you may have no use for the virtualization application anymore. Either way, if your goal is to completely remove Citrix Receiver from Mac, this article has got you covered.

Note: without cleaning all the related files of the Citrix Receiver, you can't fully remove it from macOS. You need to manually remove those files using either Terminal or Finder. So, let's dive through the step by step process.

Steps to completely removing Citrix Receiver

Step 1. Navigate to the CitrixReceiver.dmg file that you downloaded originally. If you no longer have the dmg file, go to the official Citrix website and download the .dmg file from there.

Step 2. Make sure that the Citrix Receiver application is not running on your system. Double-click on the CitrixReceiver.dmg file, and once the disk image is mounted, select the Uninstall Citrix Receiver.

Uninstall via CitrixReceiver.dmg file

Step 3. Follow the instructions and complete the procedure. Make sure you have administrator access on your device. A password is required to uninstall the application.

Confirm the uninstallation of Citrix Receiver

After the completion of the uninstallation, a message will be shown as follows:

Successfully uninstalled

Step 4. Restart your Mac to make sure that the uninstallation process has completely been executed.

And with that, the main application would have been completely removed. The next part will focus on finding the additional files that the Citrix receiver would have left on your system.

Removing additional files using the Mac Terminal

We will use the Mac Terminal (command line) to remove these applications. If you are not familiar with the Mac Terminal, it is recommended that you seek assistance from an experienced user. If not, closely follow and enter the commands exactly as mentioned below.

1. Navigate to the /Applications folder using the command cd /Applications. Look for a file named Citrix Receiver.app using the command ls | grep Citrix. After you find such a file, use the command rm Citrix/Receiver.app to remove it from the Applications folder (Type 'Citrix' and hit Tab to autocomplete for you):

Remove files from Applications folder

2. Navigate to the /Library folder using the command cd /Library. Search for the following files, and if they are found, use the rm command to remove them. Type the following commands in the terminal to remove the files:

rm Internet plug-ins/CitrixICAClientPlugIn.plugin
rm LaunchAgents/com.citrix.AuthManager_Mac.plist
rm LaunchAgents/com.citrix.ServiceRecords.plist

3. Go to the /Users/Shared directory using the command cd /Users/Shared. Remove the folder named /Citrix/Receiver using the command cd -r /Citrix/Receiver.

4. Type cd ~/Library to navigate to the Library directory in the user profile. Look for the following and if any of these are found, use the rm command to remove them:

5. Navigate to the ~/Applications folder and remove any of the applications that you previously added via the Receiver UI.

6. Navigate to /private/var/db/receipts folder and remove the following using the rm command:

  • com.citrix.ICAClient.bom
  • com.citrix.ICAClient.plist

Alternatively, you can leverage the advanced search options of Finder to do the following. Click on the Finder application on the taskbar.

Launch Finder application

Click on the Search tab and press the cmd and F buttons together to bring the advanced search tool.

Advanced Search in Finder

Since we use the rm command, nothing will be moved to the Trash but if you deleted the same files using other means, make sure you empty the Trash.

Remove records generated by the "Follow Me Data" feature

'Follow me' is a feature integrated into the Citrix Receiver for Mac. This feature ensures a seamless experience as you sign in to the Workspace from different devices. The following file could be left in your system:

1. Navigate to the following folders and empty its contents:

  • ~/Applications/Citrix/FollowMeData
  • ~/Library/Application/Support/ShareFile
  • ~/Library/PreferencePanes/FMDSysPrefPane.prefPane

2. The following files containing installation details and user data that have to be deleted:

  • /private/var/db/receipts/com.citrix.ShareFile.installer.plist
  • /private/var/db/receipts/com.citrix.ShareFile.installer.bom
  • ~/ShareFile
  • /private/var/db/receipts
  • com.citrix.ShareFile.installer.plist
  • com.citrix.ShareFile.installer.bom

Following these steps will ensure that all of the files that were left by the Citrix Receiver are removed from your device. Now when you've successfully uninstalled Citrix Receiver from Mac, you are ready to install a fresh copy of the latest Citrix Workplace application or call it a day.