I was concerned by some of the negative comments on this site - but nothing else was working. Thankfully this did. I was concerned I had to pay up front but thanks to the many positive comments I took the plunge and am happy that I did. Shame Apple dont have diagnostic/repair tools to assist their customers - it's not like they don't make money out of our misplaced loyalty to their products
SCAM, I wanted to try the shareware before I buy. The software won't allow this. Wants you to buy software before it will work. My iPhone froze while dl upgrade apple software.
This has been a known problem for some years, hello Apple !!! Seems like everyone these days are grifters, from lg corporations to small companies. I will not restore my phone by wiping it clean. Waste of time.
Have been unable to update my iPad Air 2 from 13.7. Tried every idea I could find on google with no success. Eventually and reluctantly I paid for ReiBoot and it updated to the latest (14.5.1) no problems. Very happy.
Could I give a 0? Wish I could. I work in IT and never seen a piece of software so poorly built. Does not work at all and company will not refund my money. Don't buy.
If I could give 0 stars, I would. It's a scam and not working as they promise. If you try to get your money back they try to avoid that to the end. 30 days money-back guarantee is a big lie, just like ReiBoot. I bet most of the reviews here are only fake reviews.
Avoid and don't be scammed!
My iPhone 11 was keeping restarting itself, it's really annoying, then I searched online, found Reiboot, well, it works. I don't need to reserve the repair service. It's very easy to use.
I recommend this Software! Last week my iPhone was stuck on the Apple logo. I was anxious. Thank god! I found the ReiBoot and it helped me Repair the problem. I can use my iPhone as usual. Great!
I have to say that this solved my problem perfectly. When I thought I had to send my mobile phone to a repair shop, and it would cost a lot of money to repair it.
Tenorshare‘s reiboot is a scam. If the app doesn’t work for you, they will do what they can not to refund you. The 30 day guarantee or your money back is a farce. I am currently in the process with my credit card company to see if they can help with the refund for the services not rendered.
I bought this product a few days ago, because after latest software update I had a problem with my iPad 6th GEN (I didn't had a chance to restore my iPad to the factory settings).
On there website says about a "30 Days Money Back Guarantee".
3 hours later after my purchase I've contacted with a technical support about Refund because your product (software not working) after 3 days conversation, they keep looking a reason that not refund money to me.
Be aware this product , I will highly NOT recommend to buy this product.
A very very good service, in this case, Reiboot were not able to fix my problem and they refund my money and give me another lifetime license for another of they programs :D, very great experience!! your money is secure with them...
WARNING
I purchased the program 2 weeks ago, when my phone’s screen stop responding. I was promised a 30 day money back guarantee if the program didn’t fix my phone.
It did not work. I had to send my phone back to get a replacement. I provided proof to this Tenorshare Reiboot... but they are currently fighting refunding my money. It’s insane.
Customer service is seemingly impossible to reach other than by email— which will take a day or two to get back to you with the name Rachel, who hasn’t directly responded to anything I have said and seems to be a bot.
It's very easy to use and can save the average person a ton of money from having to pay for repairs and I want to give Vicky a shout for helping me with my registration problem
Reiboot seemed to be the answer to my issue. My iPhone XS just suddenly (unprovoked) went into a boot loop on New Years Eve. The program helped me get it into and out of recovery mode, but it never solved the problem. Repeated attempts in both standard and deep repair modes failed every time. I hope that it works for others, but for my specific problem, it is a worthless investment. My advice: if your iPhone XS is stuck in a boot loop and wont get beyond the apple screen in addition to the fact that you have talked to Apple Support and taken the phone into a repair specialist for expert advise, save yourself the time, money, and efforts of dealing with this company. The software doesn’t work and the customer support will respond to you, but will just lead you down a looped path as well. I am stuck in an eternal technology loop.
Stay Away! It wasn't able to break the reboot cycle. I'm sure after now seeing how it was meant to work, how you couldn't just use iTunes/Finder to do the same thing anyhow. They won't refund. And they have some subscription thing where they automatically make you subscribe if you want to use it, but then have to rely on them to cancel after repeated requests. Wouldn't be surprised if I see these guys pull money out of my account 1 year from now. STAY AWAY!
Absolutely disappointed! I hate to say this, but please stay away from this SCAM. Spent the past 2 days requesting for a refund as the app failed to resolve the problem on my iPhone. It started with a promise from their customer service that a refund will be provided, but I soon realised words have just being thrown around, requesting logs, screenshot, instructions, hardware issues (which is not the case) or suggestions to exchange other apps from Tenorshare etc. The website claim to provide 30-day money back guarantee, but this is just another way to SCAM customer into purchasing the app. What a disgrace! If Tenorshare is reading this, I hope my matter will be resolved. (Ticket number: 20089372)
After having messed with my iPhone with jailbreaks and deep reconfiguration of the phone and wanting to unjailbreak to update firmware, I found myself in a very deep problem that messed with my phone. I know how to fix most stuff such as iPhone boot loops, exiting recovery/DFU mode, but this issue truly messed with my phone which made it useless without the help of an outside program. I first felt unsure whether to purchase ReiBoot, but after it was able to fix my iPhone I knew that it had been worth it. Customer service was also great, thanks to Natalia I was also able to fix other side issues that involved Tenorshare. It might take a bit to be answered to and exchange conversation to fix an issue with them, but be sure that they will be willing to work with you. Very pleased with the program and their customer service.
The software is easy to use, fast to load, and ran on my machine without so much as a hiccup. The customer service provided by their support staff, tech support and not tech customer support reps is outstanding as well.. Keep up the good work, guys...
Long story short - I wanted to update my iPad but instead of updating iTunes decided to put him in recovery mode with only one option - erasing all my data and apps (I did not have everything synced in...). I refused to do that and looked after something that could help me. Fortunately I found ReiBoot, installed it, FOR FREE just clicked one button "Exit recovery mode" and just like that my iPad was working again. I'll be subbing just to help the creators of this wonderful thing because they saved me a lot of trouble. and things that I could've never get back. Ever. Thank you for your product!
