Back to SilverFast (Epson) page
SilverFast (Epson) free download for Mac

SilverFast (Epson) Reviews

8.8.0r16
13 September 2019

Powerful drivers for Epson scanners.

Micksmac
18 September 2008

Most helpful

This is horrible beyond description, but I will try. Bear in mind that I only tried the demo version (although supposedly, all features are enabled). I tried it with an Epson 2400 Perfection Photo scanner. First - it crashes constantly under Leopard (10.5.5 anyway). It is a carbon application, and is launched from a "launcher" application, so your dock ends up filled with 3 or so icons. Some windows spontaneously lose their contents intermittently - buttons and checkboxes disappear. Second - there seems to be no way, when scanning slides and negatives, to auto-select the multiple frames of the film strip or slide holder. This means you have to manually mask each photo individually and scan it! And then, the zoom-in button doesn't work,. so you have to mask based on a tiny, frame-sized image. Third - it doesn't default to sensible scan resolutions. Who the hell would want to scan negatives at 150 dpi?? You have to select "other" then use a slider to get maximum scanner resolution. And even then thete is no guidance as to whether you are getting true optical versus interpolated resolution. Fourth - some of the buttons just don't work (eg. histograms). Maybe these are disabled in demo mode, but this is not documented. Fifth - no uninstall. I had to use "Pacifist" to pull apart the .PKG files to find where it put all its files, in order to manually remove it from my system. I'd value the developer's response to the above, so I'm not going to rate it, to be fair. I suggest that anyone evaluate with your own scanner very very carefully. Persoanlly I cannot believe they can ask so much money for this producy when it simply doesn't work at all with my Epson scanner.
Like (7)
Version 6.6r2

Read 15 SilverFast (Epson) User Reviews

Rate this app:

Ocd
27 January 2015
Got "SilverFast SE Plus 8" with my Epson scanner - It's the dumbed down version of their "Studio" sw. Functionality wise, it does what it's supposed to do, it's better than Epson Scan, and it has some good tools to get the best out of your scans. However, the UI is absolutely dreadful! The panel layouts, tool bars, windows, everything is very archaic and unintuitive. The icons are ridiculously overwrought and hoaky and the overall design looks like it came straight out of Windows XP in the 90's. It truly looks like they haven't redesigned it in ages and It feels cheap and tawdry next to the Yosemite interface. It's a shame because this could be really great with some sprucing up. So, I'd never buy or recommend this, especially with simple modern, cheaper alternatives like Vuescan around.
Like
Version 8.0.1r37
Geoffjt
21 September 2013
Summary: Expensive, good but very unstable. Pros: Great results from both reflective and transparent originals on my Epson V500 (and previous scanners I've owned in the past 10 years). But that's when it works. Read on... Cons: 1) Very unstable in Mac OSX 10.8.x. On a new iMac with 12Gb RAM it is sluggish with the beach-ball-of-death popping up at regular intervals. It will crash 30% of the time you launch it. 2) The interface is beyond-belief-dreadful. Confusing, obtuse and anti-intuitive. It's only that I've used SilverFast for over 10 years that I'm able get the best results. I've recommended SilverFast to fellow designers who have used the demo - but will not purchase because the application appears to be designed by amateurs. Summary SilverFast 8 on the Mac is more like a port of Windows version - fine when it works but very unstable. (Not to mention the dreadful 1980's interface icons.) Silverfast are plainly talented and dedicated guys but they need to stop altering the OSX interface in their application. For example, the cursor arrow enlarges Windoze-like and takes on a blue halo - wtf is that about, apart from being a waste of time and processor resources? These UI level hacks must have an effect on performance and stability. Which may be why it crashes frequently. I wish they would employ an Apple-savvy developer - Silverfast is expensive software and I'm not alone in looking around for more stable scanning solutions - even at the same price.
Like (1)
Version 8.0.1r22
1 answer(s)
Danmarc
Danmarc
19 January 2014
Like your conclusion, same experience with poor GUI, crashes etc. Feel a bit "cheated" as I had expected such an expensive sf to be more stable but...live and learn
Like
allanmacam-1
03 March 2012
So far not bad. Mo major problems. To Cameraguy5 you could delete the prefs via the service dialoge (welcome screen, left bottom). You could also repair your disk permissions. Solved the same problem I was having.
Like
Version 8.0.1r5
1 answer(s)
Cameraguy5
Cameraguy5
11 March 2012
So I've upgrade to the new version 8.0.1r6 and I still have the same problem. I did everything you suggested, still no go. I did find out though, that if I turn off SRD, it processes with no problem...but if it's on, the "processing" just goes on forever and never produces the file. Alas, I'm back to my old version which still works perfectly.
Like
Cameraguy5
15 February 2012
Updated to this version and it never finishes processing to produce the image file. Support is very slow and unhelpful. I've given up trying to resolve the problem and have reverted back to the previous version which works fine. I'm on a Mac Pro running Lion. I'm still trying to find out what has been changed, added or fixed in this version. If anyone knows, please post.
Like
Version 8.0.1r5
Snaporaz
06 October 2011
bought the ai studio version. several bugs and no updates: doesn't remember saved presets exactly, like scan dimensions and bit depth. if you start scanning, then switch to some other program, then click on the silverfast window to go back, it suddenly stops scanning. otherwise the best app for producing pro scans. but for this price the bugs should be eliminated more quickly..
Like
Version 8.0.0r1
siamlotus
20 August 2011
Version 8 is out, which is compatible with OS X 10.7
Like
Version 6.6.2r4a
1 answer(s)
Cameraguy5
Cameraguy5
12 September 2011
Good software......terrible customer support. You're basically on your own if you need help. I was right in the middle of an ongoing issue with the new version 8, and they just dropped me and quit responding to my request for help after just two email exchanges. So if you think you are going to need support/help, it is best to avoid this company and look somewhere else.
Like (1)
zorbanerd
22 December 2010
I'm a long time and continual user of SilverFast starting back in the OS 9 days, or even before. I don't really remember this detail accurately so let's just call it a real long time. Scanner brands I've used with SilverFast that come to mind are Linotype, Nikon, Canon, Epson and Leaf. This is a powerful app with a fairly deep learning curve. Over the years I've instructed several users on the operation of SilverFast so I do have a strong sense of this. However, I have to grade their tech support as simply awful. Once in the past I had to resolve an installation problem that was caused by the mis-manufacturing of the installer disk. The copyright system was improperly implemented. Correcting this problem entailed a long and tedious task of convincing tech support there wasn't anything wrong with my system and that the problem did indeed rest on them. Finally they acknowledged the problem and a fix was deployed by them. Now I'm experiencing a problem with SilverFast working with an Epson V750 on *Snow Leopard*. Here I am, once again, confronted with the long and arduous task of convincing them they have a problem with their software. They have the attitude that the product is infallible and that the cause of a problem no matter what is the creation of the end user. On this 2008 Mac Pro system I had been, and continue to, happily use SilverFast on Leopard 10.5.8 with both a Nikon LS-8000 and the Epson V750. I have several Macintosh computers and among them many more operating system installs. I have tried SilverFast with the Epson V750 via FireWire on about 6 different configurations of Mac & Snow Leopard and it simply does not work. On my scanning station Mac, when I upgraded to Snow Leopard, I did so by installing it on a new hard drive. Not once have I been able to get SilverFast to work with this Snow Leopard install and the Epson V750 via FireWire, although it does continue to work with the Nikon LS-8000. When booted into Snow Leopard Epson's scanner software and Image Capture will operate with the scanner without any problems. But SilverFast will not see the V750 via FireWire. I have installed yet another new hard drive and installed a new Snow Leopard, and installed only Silverfast. Nothing else. It did not work. So I wiped the drive and installed Silverfast, but this time after installing the Epson drivers. No joy. Silverfast will not see the Epson V750 scanner via FireWire. If I install the Nikon plug-in for Silverfast it will operate normally. I submitted via their web site support forums a detailed accounting of the nature of the problem and troubleshooting steps I have tried. Only to discover that their support forums are moderated to the point that any topic that will reveal to the public any problem or bug with the software will not be posted. Yes. You are reading this correctly. Only posts that do not reveal to the public problems and bugs with the software are posted. They will not permit a post that may in any way cast a poor light on the product. I received the following e-mail response to my attempt at my posting on their support forums: "Dear customer thank you for your interest in LaserSoft Imaging's SilverFast software solutions. Our forum is not intended for individual tech support, this would make the forum hard to read for users searching for certain information. Also personal/restricted information like your serial-number may be necessary which should not be posted in a open forum. Therefor a ticket has been opened to answer your support request most swiftly." What a complete joke. This is an obvious lie. It is so bad of a lie that the truth is exactly the opposite. You see, every single day I search one forum or another for solutions to technical problems. Every single one of them does allow a post like the one I attempted to post with Silverfast. Those posts being present on user forums are a gold mine. A complete wealth of information awaiting a keyword search by anyone seeking a solution to a technical problem with a product. Let's just say for the sake of argument that LaserSoft isn't concealing information on their user forums that don't cast the product in a bad light. Then this simply means that LaserSoft has such low regard for their customers that they believe we are too inept to do a keyword search of the forums. Frankly, it could be both. They don't want information that may cast a bad light on the product to be made public, and they have low regard for the competence of their customers. If everyone were to prohibit posts such as this, any efficiency for customers in finding solutions to technical problems would simply cease to exist! I had not kept a copy of my detailed accounting because I had submitted it via the web form. So now that is lost. Yippee. I did recreate a shorter accounting of the problem and sent it off, referencing the newly created support ticket. Yet the language in this reply was obviously a canned response that has likely been sent to thousands of other customers. And it was obvious that the person I had been working with had not read either of my accountings of the problem. So SilverFast the product is a rather decent and powerful product, so long as a customer does not discover a bug within it. When such a bug discovery happens, get ready to run up against a wall of denial, arrogance and disdain by LaserSoft. They disgust me to no end.
Like (4)
Version 6.6.2r3
3 answer(s)
zorbanerd
zorbanerd
22 December 2010
I wonder how many potential forum contributors are pushed away because they won't permit the free exchange of information about technical issues with their products. Instead of being a useful asset for everyone's benefit, the forums have been relegated to a storefront checklist-item for the sales department to show to potential customers "lookie here we have a support forum"! When really the potential of the support forums are ruined. ColorBurst RIP is the opposite. They initially provide technical support only via the forums that are participated in by active company personnel. If during the forum post it appears to be a problem with the product, then the case is escalated from there. But LaserSoft is too paranoid about having too many people post information on topics like "My Epson V750 Cannot Be Found"! The public can't be allowed to see that. It might look bad if we do.
Like (2)
zorbanerd
zorbanerd
03 January 2011
So get this! After all the blaming me for having things wrong with my system, LaserSoft just released an update that addresses this very problem. So months after I first contacted them regarding this issue, and had to deal with their idiotic canned responses, my scanner now works on Snow Leopard!
Like (2)
zorbanerd
zorbanerd
01 July 2011
Been a while since I updated. Haven't used this scanner much mostly out of dread. So I'm late in an important update. On the Silverfast web site is little information regarding this. You know. They delete things that cast a negative light on the product. Go LaserSoft. There are still scraps of information that were overlooked by their overzealous moderators. One thread discussing this indicates that USB should be used instead, and that USB is every bit as fast as FireWire. So I did a test. Talk about a bogus claim. I didn't retain the information but the lack of performance with USB compared to FireWire was as significant as one would expect. So here's what the scoop is with this problem: I can get SilverFast to work with my Epson scanner reliably, up and until I use it with my Nikon scanner. Then Silverfast breaks with FireWire and the Epson scanner. But it will work with the very slow USB. This is not an option for the volume of work I have. Before Snow Leopard, with Leopard and Tiger, SilverFast worked just fine with both my Nikon and Epson scanners via FireWire at the same time. I couldn't have both scanners powered on simultaneously, but I didn't care. But with Snow Leopard this does not work and they seem to have no intention on correcting this problem. I'm stuck with the dreadfully slow USB. What a shame that a decent product like this is produced by a company with such indifference to their customers.
Like
siamlotus
04 March 2010
I got this software bundled with the Epson V750 scanner. The first thing that I did was to update it, so have not experienced any of the problems that other users on this forum have. As far as the software goes, it is excellent. I tried another scanner software that I found on MacUpdate, but there was no competition. The U.I. is maybe "dated" but when scanning negatives and slides I am more interested in the results of my scans than the interface of the software. The software is very complete with functions to get the best end result. The Quicktime videos are an extra for the first time user too. All in all I am extremely impressed with Silverfast. For info, version 6.6.1r6 is out.
Like (1)
Version 6.6.1r5
Calivnrevis
13 January 2010
I have not been able to get this software to run after I updated to snow leopard. I have contacted their support several times and have done everything they say to do, and still no luck. They keep asking me to send a "SF_Logfile" when there is no such file on my computer! They ignored the fact that I told them the software won't launch and thus I have no "SF_Logfile". I have paid a lot of money for their "AI Studio upgrade and It won't start and support won't answer emails after a certain point, they just send automated emails that don't do any good. Oh and their telephone support is only available 1 and half hours a day! Support by Phone only between 3:00 p.m - 5:30 p.m. ET (Monday-Friday) what is that all about???
Like (1)
Version 6.6.1r4a
2 answer(s)
Dmiles
Dmiles
09 September 2010
I have also had similar problems with my Epson Perfection 3200 PHOTO and the silverfast software. When trying to scan with either in the import module in Photoshop or the standalone program I'm told that my scanner can not be found. I tried to work with their tech support via email and sent them the log file. After a certain point they said 'good luck with that' and weren't able to help me further... I even paid for an upgrade to their software thinking that any bug I may have been experiencing might be worked out.
Like
Version 6.6.2r2
Dualist
Dualist
28 October 2010
When a previous update broke FireWire connectivity with my scanner, their answer was to use USB. That's not really the answer I was looking for. I don't expect to have to perform a work-around for software that previously worked.
Like
Version 6.6.2r2
Fire-dragon
14 December 2009
I (and many of my colleagues ) have been using SilveFast for multiple Epson scanners over the years. We are photojournalists for high quality publications and many of our agency members still use film or have a large archive of film. For people with a high standard in scanning SilverFast has been the standard. No other software is able to utilize and enhance the power of scanners as effectively as SilverFast. I did not experience any of the bugs or support problems that other users in this thread described. The Lasersoft team has responded in a timely fashion to all of our sometimes very complex support requests.
Like (1)
Version 6.6.1r4a
Timothygrayphoto
12 December 2009
I am a bit confused by the overwhelmingly negative comments regarding this product. My extensive experience with the Silverfast product line over the past several years has been nothing short of amazing. A bit about my background and workflow... As a professional photographer, fine art printer, and educator, I work primarily with medium format film (6x7) scanned with an Epson Perfection V750-M Pro flatbed scanner with custom cut ANR glass, using Silverfast Ai Studio 6.6.1.r3 to produce a 64-bit HDRi "raw" scan which is then adjusted/refined using Silverfast HDR Studio 6.6.1r3. The final images are then output, in-house, to an Epson Stylus Pro 7800 wide format archival pigment printer. I regularly produce and exhibit 24"x30" prints using this method, and my work in in private galleries and corporate collections. Needless to say, my standards are VERY high, and I simply would not be able to produce comparable results that met the needs of my gallery representatives and clients with anything other than Silverfast. The quality of the scan, the flexibility of the new 64-bit HDRi format, and the level of control offered by this product are unmatched, and I have used many scanner and software combinations over the years, including Vuescan and Flexcolor (for Imacon), and the results just don't hold a candle to what I get from Silverfast. Two standout features for me are 64-bit HDRi and iSRD. Being able to scan the full dynamic range of the film, plus the infrared channel for later processing in HDR Studio is, hands down, the single most important innovation in scanning software in the past 10 years. I was never happy with Digital ICE; it is painfully slow, doesn't allow me to adjust the settings, and the overall result is less than stellar. That's not the case with iSRD, which is fast, really fast, and effectively targets the defects without affecting image quality.
Like (3)
Version 6.6.1r4a
1 answer(s)
Deemery
Deemery
12 April 2011
Thanks for this informative post. I've been wondering how this compares to Vuescan.
Like
Mistersquid
03 September 2009
I'm going to chime in on this one, too. I have the 6.6.1rb SilverFast software for the Epson Expression 10000. The cost of admission for this piece of software was over $300 and it was very buggy in Leopard 10.5.4 through 10.5.8. It stopped working over Firewire in Snow Leopard though, as another poster has commented, Apple's bundled Image Capture can see my scanner plain as day. My advice is to stay away from SilverFast. Their foundation is aged and creaking and the only hope is that another company will see the gap and step in.
Like (3)
Version 6.6.1r2
1 answer(s)
zorbanerd
zorbanerd
22 December 2010
I have the same troubles. Plus terrible technical support experiences. I try to spoon feed them feedback, but it is difficult to get someone at LaserSoft to actually read any feedback. Canned replies from technical support are the norm for me. These are replies that would not have gone out if the sender had actually read the information I have provided.
Like
Guycarmeli
30 July 2009
I have been a SF user since 2005. I am a professional designer and photographer and used to use SF for my work on a daily basis. When I purchased a new Mac Pro workstation last year I had to upgrade SF to version 6.6 in order for it to work with Leopard and Intel. Since then it has not worked. Every time I launch it, whether through the PS plugin or standalone, it gives me a "scanner not found" error, and either quits or I have to force quit it together with PS losing my work. Apple's Image Capture and Epson's Epson Scan find the scanner immediately. Ironically, using Windows XP via Boot Camp with the same version of SF works fine as well. I am a veteran Mac user with good technical background. I keep my workstation up to date, and check it for problems regularly. I can see clearly that this version of SF is problematic, but support only replies with general solutions like reseting, re-installing, checking permissions, etc. I have been very specific in my description of the problem numerous times but I do not get professional and specific responses. I use many other products, and I have worked myself in software companies for many years; I can see clearly when I am dealing with a low quality product. Even when it did work in prior versions, the software seemed outdated and buggy. While the scan technology produced great results, the usability was awful. The interface is amateurish and belongs to the early 90's. I have tried to post my problem in their forum twice but the post did not appear. I cannot find anywhere on their site a customer service address, so I sent my request to sales, after giving up on the support team, but I did not get a response from them as well. I currently do not want any explanations or support assistance - just my money back. I am infuriated and disappointed from this attitude, and surprised by the lack of professionalism. I've never experienced such apathy and disrespect from a "respected" company.
Like (7)
Version 6.6.1r1a
Rpphoto
10 July 2009
Well, I rarely review something that's just bad, but I spent $179 to upgrade to the newest Silverfast (although my estimate before checkout was more like $119; I had put various serial numbers in to see which version would give me the best price, and apparently the checkout process "cached" the one with the highest price. I didn't notice until it was too late since I never viewed the receipt. Actually, I'm using the more advanced version than the one listed here. Anyway, after a few days of experimenting I was finally able to get the stand-alone to see the scanner. VueScan Pro and the Epson software see the scanner without a flaw and without exception, and scan easily. The Silverfast Photoshop plug-in in CS4 still does not work; Photoshop freezes completely and I'm forced to force-quit everything. The stand-alone software in the newest Leopard is a living nightmare. It sees the scaner intermittently, even after following Silverfast's trouble shooting tips. I've tried FireWire and USB with direct computer connections. I'm using the Epson 700. If I'm extremely lucky I can get two or three scans out before everything goes haywire, windows freeze, options vanish, sometimes it won't even launch. Trying to use this software is a real joke, it's costing me thousands of dollars in lost time, not to mention extreme frustration. The implied features of this software are fantastic; it's too bad the SilverFast software engineers are too inept to make them workable. This is a company of thieves and liars.
Like (5)
Version 6.6.1r1a
Micksmac
18 September 2008
This is horrible beyond description, but I will try. Bear in mind that I only tried the demo version (although supposedly, all features are enabled). I tried it with an Epson 2400 Perfection Photo scanner. First - it crashes constantly under Leopard (10.5.5 anyway). It is a carbon application, and is launched from a "launcher" application, so your dock ends up filled with 3 or so icons. Some windows spontaneously lose their contents intermittently - buttons and checkboxes disappear. Second - there seems to be no way, when scanning slides and negatives, to auto-select the multiple frames of the film strip or slide holder. This means you have to manually mask each photo individually and scan it! And then, the zoom-in button doesn't work,. so you have to mask based on a tiny, frame-sized image. Third - it doesn't default to sensible scan resolutions. Who the hell would want to scan negatives at 150 dpi?? You have to select "other" then use a slider to get maximum scanner resolution. And even then thete is no guidance as to whether you are getting true optical versus interpolated resolution. Fourth - some of the buttons just don't work (eg. histograms). Maybe these are disabled in demo mode, but this is not documented. Fifth - no uninstall. I had to use "Pacifist" to pull apart the .PKG files to find where it put all its files, in order to manually remove it from my system. I'd value the developer's response to the above, so I'm not going to rate it, to be fair. I suggest that anyone evaluate with your own scanner very very carefully. Persoanlly I cannot believe they can ask so much money for this producy when it simply doesn't work at all with my Epson scanner.
Like (7)
Version 6.6r2
3 answer(s)
Robby-C
Robby-C
30 October 2008
wrt your second problem scanning multiple images and my 4490 PHOTO with Epson drivers: Except for a short time after buying the scanner, I have not been able to do that either, although I can zoom in on each slide to set the margins. Epson has been more than useless in responding to me about it. I'll never buy another Epson product.
Like (1)
Version 6.6r3
The-Fox
The-Fox
27 March 2009
Hi I use a V750 and did not have any instability probs so far. Previously one of my 1TB Datatanks (FireWire) caused a problem with my FireWire bus which caused my Scanner to fail sometimes. But that vanished after switching to USB. The Datatank draw far too much power from the bus. So now SilverFast is stable. That did not change with the r5 update. I never had any problems with vanishing icons neither. I scan negs with a prepared maskset I saved as a preset in my Ai Studio. And the soft zooms into any active frame when I click the zoom button. My framesets also include the necessary resolution. I set that individually for any individual scan anyway. For prints I do not need more than 300dpi anyway, so I only raise the res for scans into my archive. With my soft (I also checked demo mode ;-) ) the buttons all do work. Maybe the previous poster set his scantype to an HDR scan, which is some kind of raw format and is supposed to do that. There is an uninstall script in my SilverFast folder but I have not tried that so far. Would be nice if Apple would some day invent some kind of software manager. Would make life much more easier. [660r5]
Like (1)
Version 6.6r5
Robby-C
Robby-C
27 March 2009
I'm using the Epson driver that came with the scanner and have only one issue which is the same as MICKSMAC is having with the SilverFast driver where auto-selecting the multiple frames of the slide or filmstrip holder doesn't work. In '06 when I had a couple thousand slides and negatives to scan, it made for a much longer job than it should have been.
Like
Version 6.6r5