I deleted too much when I reset my mid 2012 MacBook Air. I tried many different methods to do a web reboot, but I always got the error message of "additional components" missing and a time to load of a negative 2 million hours. I tried to make a bootable thumb drive on my own, but the web instructions just don't cover the screens as they appeared to me. Finally found your site. I downloaded the application, followed a few short instructions and just let the thumb drive do the rest. It may have taken 90 minutes, but no problems. Thank you. I would like to send some money for your great work.