ADVICE for TurboTax:
Seeing as how there are no listings for newer versions, I will post here. I write this as TurboTax2005 is out.
A client who uses TurboTax tried to open their "04" tax file and TurboTax05 simply stated it could not open the file "due to an unknown error". Luckily I made them keep the previous year's CD. After installing TurboTax04 the "04" file opened fine in that version. However, the client could not import the past year's data and had to manually enter the information.
Yes, we have run all updates. Yes, we have tried clean installs, etc.
For those who insist on using TurboTax, please at least heed this advice:
1) DOWNLOAD THE UPDATES MANUALLY from Intuit's site. Their auto-updater is terrible, and in some cases, needlessly intrusive. (Go to "turbotax.com", click SUPPORT tab near top-right, click "Get the Latest Information" next to Update TurboTax Desktop, click a link that read something like "Manually download and install the update"). Intuit likes to change their web site and frequently moves the location of the Manual Download links. It is there, you may have to call support to get them to direct you.
2) PRINT COPIES FOR YOURSELF of all important forms each year. Also keep past version CDs of TurboTax in case the current version refuses to open past year's files.
Another comment on the Manual Update, you can really see Intuit's disdain for the MacOS platform as they require you download multiple files (5 or more) whereas the Windows folks have one file.
The one POSITIVE comment I will make about TurboTax2005, is that they finally made the package a Mac/PC combo. It was so incredibly confusing and wasteful to have separate boxes and order numbers for each platform for such a small, single-use product.