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Backup and Sync Reviews3.56

23 July 2021

File backup and sharing tool; 15 GB free (was Google Drive).

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0.0
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anovi
anovi
Jan 6 2021
3.53
0.0
Jan 6 2021
0.0
Version: 3.53
Very bad! I'm leaving Google Drive for iCloud. My Mac OS not supports this new software from Google
trevelkin
trevelkin
Jul 1 2020
3.49
1.0
Jul 1 2020
1.0
Version: 3.49
worked fine for a couple of years, now DOA, I get the "An uncaught exception was raised during execution of the main script. This may mean that an unexpected error has occurred, or that you do not have all of the dependencies for this application. See the Console for a detailed traceback"...
nicovertriest
nicovertriest
Apr 17 2020
3.49
1.0
Apr 17 2020
1.0
Version: 3.49
Extremely buggy if you ask me. I have been using Google's gmail and other tools, and liked them. but Backup and Sync, who programmed that ? Developers who work for free ? How a major software company puts such a bug-ridden app on the market, is totally not understandable to me. Any other syncing tool does the job much, much better.
distreszed
distreszed
Feb 13 2020
3.48
1.0
Feb 13 2020
1.0
Version: 3.48
Didn't find the way to get files from cloud to show up in my local folder (instead there were some shared files from years ago). In addition, after syncing it doubled all my synced files in the cloud. All this with clumsy Google cloud interface and no easy way to delete all the files (along with moronic answers from Google staff regarding the issue), I've ditched it and got myself a monthly 2TB Dropbox plan, and it works like charm.
andi-koall-1
andi-koall-1
Nov 4 2019
3.47
0.0
Nov 4 2019
0.0
Version: 3.47
I tried to install the latest version on my Mac Pro and it doesn't work. it gives an error message saying: "Backup and Sync has encountered a fatal error, and will now terminate. An uncaught exception was raised during execution of the main script. This may mean that an unexpected error has occurred, or that you do not have all of the dependencies for this application. See the Console for a detailed traceback." not sure how to fix it. Please help!
mrsidoric
mrsidoric
Jun 6 2019
3.44
0.5
Jun 6 2019
0.5
Version: 3.44
ABSOLUTE TRASH. If you value your data and documents – NEVER TRUST GOOGLE.
Eyeless
Eyeless
Jan 11 2019
3.43
0.5
Jan 11 2019
0.5
Version: 3.43
I told them when they auto-upgraded users from Google Drive to this new app that Offline files did not work with it. – They had no clue about that at all.
ylluminate
ylluminate
Jun 14 2018
3.42.9858.3671
0.5
Jun 14 2018
0.5
Version: 3.42.9858.3671
Man Google is infuriating. There is NO FREAKING WAY TO REACH ANYONE!!!!!!! Google, you really know how to make a user ANGRY. I have attempted to troubleshoot and your forums flat out suck. Your support folks are just entirely lame; they cannot help and they cannot get in touch with development engineers. I've worked incredibly hard to track down issues for you via `dtrace` and digging into the guts of your app as best I can, but even what I find cannot be shared! USER BEWARE: If you do anything interesting at all with your Photos.app library or use ZFS, STAY AWAY FROM THIS until they get their heads out of their rear ends. Google, you sure know how to be dysfunctional as far as users needs go. Disgusting.
jostyee
jostyee
May 30 2018
3.42.9747.1898
4.0
May 30 2018
4.0
Version: 3.42.9747.1898
release notes: https://support.google.com/a/answer/7573023?hl=en
Marlo-R
Marlo-R
May 11 2018
3.41.9267.0638
5.0
May 11 2018
5.0
Version: 3.41.9267.0638
This one works and doesn't seem to bog down my system as do some apps that I want to keep running in the background. The feature I've found most valuable (from this free app ;-) ) is the ability to sync some folders from my Mac to my Drive without creating a new Drive folder. Instead, it slides it into a spot in my Drive that is labeled with my Mac's name. I can see this being even more valuable if I had multiple machines and I wanted to backup all the "Documents" folders and not get them mixed up. The Google Drive folder that shows up in my Finder is sometimes useful for uploading files, but pretty useless for opening Docs as there is no local app and the file just opens up a browser window and fails to load if I'm not logged in with the correct account in my default browser. Once I made peace with that part of using this feature I was able to fully enjoy the features it does provide!
IvoryBlues
IvoryBlues
May 10 2018
3.41.9267.0638
0.0
May 10 2018
0.0
Version: 3.41.9267.0638
I hate when they say "Release notes were unavailable when this listing was updated." Come on Google! How is it that you can't create a reliable app to work properly with your own cloud?
cjred
cjred
Mar 21 2018
3.40.8921.5350
0.5
Mar 21 2018
0.5
Version: 3.40.8921.5350
Crap app... Just a suggestion, subscribe to G Suite and use Google Filestream and wuallaaaaa!!
BartoszP1513
BartoszP1513
Mar 13 2018
3.39.8297.0200
0.5
Mar 13 2018
0.5
Version: 3.39.8297.0200
Takes 30 minutes to start syncing. I has to process all the files (90GB) before staring to sync.
norbi-mme
norbi-mme
Dec 1 2017
3.38.7642.3857
0.5
Dec 1 2017
0.5
Version: 3.38.7642.3857
slow, loosing files from both of my computer and from the Google Drive cloud, skipping files when downloading parent folders, can't fetch folder names from the cloud faster than 2 minutes when I want to choose the ones to sync from my computer, etc etc etc. Pain in the ass.
zlazkow
zlazkow
Dec 1 2017
3.38.7642.3857
0.0
Dec 1 2017
0.0
Version: 3.38.7642.3857
deleted
Thosbecker
Thosbecker
Nov 30 2017
3.38.7642.3857
0.5
Nov 30 2017
0.5
Version: 3.38.7642.3857
I wish it were possible to give neg. starts. This is total garbage.
ylluminate
ylluminate
Nov 30 2017
3.38.7642.3857
0.5
Nov 30 2017
0.5
Version: 3.38.7642.3857
I really wish Google would express some concern and care about long term users. The problems with not supporting other filesystems or network drives is a horrible problem that must be resolved before this service is usable again. I'm working on migrating away presently.
Quiiick
Quiiick
Nov 11 2017
3.37.7411.4599
5.0
Nov 11 2017
5.0
Version: 3.37.7411.4599
Despite all the negative comments in this thread, I must confess, I'm quite happy with "Backup and Sync". Works flawless for me.
BartoszP1513
BartoszP1513
Nov 4 2017
3.37.7121.2026
0.5
Nov 4 2017
0.5
Version: 3.37.7121.2026
I moved all my 100GB archive to Google Drive (bought paid plan), but the Backup and Sync app processes all of the files every time I reboot. It eats up to 50% of CPU and 1-2GB RAM, making it totally unusable for me.
Bupkis
Bupkis
Oct 27 2017
3.37.7121.2026
0.5
Oct 27 2017
0.5
Version: 3.37.7121.2026
Still the same story: after install, takes an ETERNITY (now several hours and counting) to "process" files, 99.9% of which are not being synced to the mac. During this time, processor use is sky high and fans are running full out. Hard to believe that it couldn't be done much better than this, especially given the existence of Dropbox, etc.
Cortig
Cortig
Oct 24 2017
3.35.5978.2967
0.5
Oct 24 2017
0.5
Version: 3.35.5978.2967
Extremely high CPU load, and ridiculously low upload speed. They clearly have to work on this :-\

On top of everything, for at least an hour after I’ve launched the app, the whole Mac becomes unresponsive as Backup and Sync is “processing” my files. Ridiculous!
Odysseus
Odysseus
Oct 10 2017
3.36.6721.3394
1.0
Oct 10 2017
1.0
Version: 3.36.6721.3394
Beware if you intend to use it to upload files to Google Photos. It will upload everything again, put photos in Drive even through you set a preference not to do this, use your quota … A total nightmare.
robfol
robfol
Sep 10 2017
3.36.6721.3394
3.0
Sep 10 2017
3.0
Version: 3.36.6721.3394
Not ready for primetime, can't paste password on login, no network control to stop uploads on mobile data, if you dare remove a synced drive you get bombarded with redundant messages. Upload speed OK. Hope Google work to rapidly improve this, then I can use my G-Suite data.
Fra
Fra
Sep 9 2017
3.36.6721.3394
0.0
Sep 9 2017
0.0
Version: 3.36.6721.3394
- Krash regularly - Settings not available anymore after 2nd launch - have trashed Google drive - Google drive is now obsolete and not working anymore Thanks Google !
Bupkis
Bupkis
Sep 7 2017
3.36.6721.3394
0.5
Sep 7 2017
0.5
Version: 3.36.6721.3394
Awful. Even in a situation where most of the data on Google Drive is not to be synced to the machine running this program, it still takes hours and hours of "processing" (with fans on max and system load high) every time I restart the computer or the app. What's it doing?!? Fortunately, the backups that make up the vast majority of my data are all encrypted because I don't trust Google or this program and cannot understand why it has to "process" my data so often and why that processing takes so long and consumes so many resources. If Drive weren't what we use at work, I'd be ditching this turkey. And one doesn't get the impression that Google cares too much. Their attitude would appear to be: it's free software and we're mining your data and you and your computer can bear the costs of that.
ylluminate
ylluminate
Sep 7 2017
3.36.6721.3394
0.5
Sep 7 2017
0.5
Version: 3.36.6721.3394
This release is crap. They added APFS, but entirely left out the option for other file systems like ZFS. This is absolutely absurd given that ZFS is 100% compatible with HFS+ and should never have been disallowed in the first place. Has completely stopped us from using our Google backups.
Sampler
Sampler
Aug 6 2017
3.35.5978.2967
0.0
Aug 6 2017
0.0
Version: 3.35.5978.2967
Tried to copy and paste email and password into the registration screen and couldn't. Rather than type in a 50 character PW by hand., I just uninstalled.
persecutor
persecutor
Jul 22 2017
3.35.5978.2967
0.5
Jul 22 2017
0.5
Version: 3.35.5978.2967
Doesn`t work on my System(10.11.6). Was bad before but now it`s useless. What a waste of time...
Harv
Harv
Jul 20 2017
3.35.5978.2967
0.0
Jul 20 2017
0.0
Version: 3.35.5978.2967
Other than a name change and modifying the license (to MS's advantage?) are there new benefits to the user? I'm beginning to think that one is better off just paying Apple the few bucks and not worrying about your data being compromised.
Sanchai
Sanchai
Jul 20 2017
3.35.5978.2967
2.0
Jul 20 2017
2.0
Version: 3.35.5978.2967
Cannot be used on APFS volume. Can only be used on HFS+ volume only!
Volcanus
Volcanus
Jul 20 2017
2.34.5075.1619
3.0
Jul 20 2017
3.0
Version: 2.34.5075.1619
There is a new version, and the name has changed to “Backup & Sync”.
Eveningclouds
Eveningclouds
May 2 2017
2.34.5075.1619
1.0
May 2 2017
1.0
Version: 2.34.5075.1619
Terribly unreliable. Half the time it fails to synch, so I've learned to always check the synch before I leave work for the day. Kind of defeats the purpose. Dropbox is much more reliable (also not 100%) and has a lot more built into it.
BuffaloJohn
BuffaloJohn
Jan 3 2017
1.32.4066.7445
2.0
Jan 3 2017
2.0
Version: 1.32.4066.7445
Dumped this garbage long ago. Dropbox is so much better. Using Google stuff is a dangerous proposition. They steal from anybody who uses their stuff. They abandoned their do no evil slogan many years ago. Even their search engine is manipulated data. You see what they want you to see.
mrbenbrown143
mrbenbrown143
Nov 23 2016
1.32
3.5
Nov 23 2016
3.5
Version: 1.32
We are use it for work. Very simple.
isaac-5
isaac-5
Nov 3 2016
1.32
0.5
Nov 3 2016
0.5
Version: 1.32
This is a hopeless app as it does not support proxies. Google have known about this for years but don't care to insert the code needed (they have it).
ANDRESson
ANDRESson
Oct 4 2016
1.31
5.0
Oct 4 2016
5.0
Version: 1.31
Being a Google Chrome users I always use Google Drive for everyday work. Having this app and the Internet, there is no need to use Numbers, or Office. Easy access to any documents makes the app very useful. I like also the simple way of sharing the docs. Excellent application, everyone who tried it, will be satisfied I suppose.
Bee-Shop
Bee-Shop
Sep 19 2016
1.31
4.5
Sep 19 2016
4.5
Version: 1.31
As my job demands endless sharing and syncing documents, I use Google Drive app mostly on my workplace. However, this way is very convenient, especially when you need to involve in syncing process a large group of people. It's easy to create and share new doc. Additionally, I think Google Drive is secured enough with an option of giving permissions.
waveform
waveform
Aug 14 2016
1.31
0.0
Aug 14 2016
0.0
Version: 1.31
The latest version seems to cause my Finder windows to appear garbled. Can't click inside of them, either. I'm running Mavericks on a 2009 Macbook Pro. When I remove this version of Google Drive and log out/restart, the problem goes away. When I install Google Drive again, the problem comes back almost instantly.
Guinho
Guinho
Aug 12 2016
1.31
5.0
Aug 12 2016
5.0
Version: 1.31
Excelente serviço da Google, vale ter!
lqcindy
lqcindy
Jul 15 2016
1.30
5.0
Jul 15 2016
5.0
Version: 1.30
I love Google Drive because it is simple and intutive. Among all cloud storage services, I love Google Drive and Dropbox.
Quiiick
Quiiick
May 24 2016
1.30
5.0
May 24 2016
5.0
Version: 1.30
On first launch of the new version 1.30 I got a strange dialog-box asking me to choose a missing component, Unfortunately I can't remember the name of said component. After dismissing the dialog-box without choosing anything the app started just fine. On subsequent restarts I never got the dialog-box again. Anyone experienced a similar behaviour?
oladavidgomez
oladavidgomez
Oct 27 2015
1.25
0.0
Oct 27 2015
0.0
Version: 1.25
I actually use the whole pack of different cloud storages and Google is among of those. Lags from time to time but has a enough storage.
nafoiuz
nafoiuz
Oct 6 2015
1.24
5.0
Oct 6 2015
5.0
Version: 1.24
Among all cloud storage services I find Google Drive the best. Everything works fine, no lags, no issues at all.
Android-Fan
Android-Fan
Sep 21 2015
1.24
5.0
Sep 21 2015
5.0
Version: 1.24
I use Google Drive every day and so far I haven't faced any problems.
canvasdevelopers
canvasdevelopers
Aug 29 2015
1.23
0.5
Aug 29 2015
0.5
Version: 1.23
Not so good for me
MichaelHaeusler
MichaelHaeusler
Aug 28 2015
1.23
0.5
Aug 28 2015
0.5
Version: 1.23
Syncing with Google Drive should never be suspended/paused, because after a while, the app, even though it's in suspended mode, apparently still tries to connect to Google's servers and immediately maxes out the CPUs in Yosemite (10.10.5), fans spinning like crazy. This app is programmed very badly. But that's to be expected of Google apps for OS X; see Google Earth as another amateurish example. Stay away, if you don't need it.
eljeffe58
eljeffe58
Aug 15 2015
1.23
0.0
Aug 15 2015
0.0
Version: 1.23
Google Drive used to live in the Mac OS menu bar. Now, it is embedded in the browser. When did that happen? No more access from the menu bar? Really?
CDavid
CDavid
Jul 13 2015
1.23
5.0
Jul 13 2015
5.0
Version: 1.23
For me, using Google Drive app to sync stuff across all of the devices I own is a perfect choice. I don't care many people say Google gets access to every singly file I create. I have nothing to hide. Pros: - Simple and intuitive - Easy to set up - Easy to use - Free Cons: - Some say it's not a good idea to share personal information with others (Google, for example) Bottom line: Great app to sync files across different platforms.
Sir1963
Sir1963
Jul 10 2015
1.23
0.0
Jul 10 2015
0.0
Version: 1.23
Like all "FREE" stuff there is a real price to pay.
1. Google snoops through your files, if you have anything personal then encrypt it first before putting it on Googledrive.
2. Free to you means free to every criminal, scammer. con man out there. Googledrive is such a regular host for malware and scams we have firewalled it at work, and there is no easy reporting to get these malware sites shut down.

Googledrive maybe OK to host your own files on (see point 1) but never trust random links to googledrive.
Volcanus
Volcanus
Jun 24 2015
1.22
3.0
Jun 24 2015
3.0
Version: 1.22
Now version 1.22 is offered by Google. Google software update fails to update Google Drive, although it updates Chrome. Unfortunately there is no error message. One has to scan the log files to detect the problem.