Dupe Away

As a long time multi buyer of Macroplant's software, I'm always delighted in how well thought out their products are: easy to use, and tend to deliver more value than you thought. Also, with dupe away 3 the algorithm seems vastly more efficient as it handled my substantial library in no time flat. It's a steal at the price point too, IMHO. Lastly, the few times (over th years) I've had to contact Macroplant support, they've always been super professional -- and timely in their response.

Thanks Macroplant, you shot this one out of the park!

I just bought Dupe Away and got a feeling I got duped. It hasn't done anything it promises. I have emailed them a few times, at least 5 times, asking for help and nothing. First I tried their feature that cleans the empty files. It said I had 3900 empty files, which was true, I ran the thing over night just to wake up and find that it didn't work. After it was supposedly done all the empty files were still in my Itunes. I deleted all them on my own. So I tried the eliminate the duplicates. I have almost 1500 duplicates. Dupe Away analyzed my files and found 379 only. I said what the hell better than nothing. I ran the thing for almost an entire day. When it was done, I ran again to see if it could find the rest. After various attempt and lots of frozen computer crash it still only found 379 duplicates. I emailed them and got one reply asking me what kind of OS I had. I responded and nothing. I sent more emails to support and nothing. I am desperate at this point, ran the software again to see what happens and it's now going thru the 379 duplicates again and it's bee over 5 hours and it hasn't got to the half point. yet. I could've probably done it manually and finished by now. Yet I still haven't heard anything from them. So it looks like I just gave those guys 12 dollars. I hope it buy them a couple of beers at least. Too bad. I was very excited when I found Dupe away and thought I was finally have a clean itunes. Bummer.! oh since I downloaded Dupe Away my Mac has been crashing a lot so one they way to a genius bar to see if they can help me. Thank god Apple has a good support! Giving a half start as there isn't negative start to give.

Good enough for me

Excellent program! Helped me remove over 20 GB of storage on duplicated songs. Very easy and simple to use. 5 stars!

Let me save you all thirteen dollars: http://timi.me/images/h2dupe.jpg (fun fact, it's already built in)

This found 2,700+ duplicates & helped me gain 13 GB of storage... But even more importantly, the Customer Service/Support is the standard by which all other companies should be measured against. Finally!!! Somebody gets it!!

I have been looking for a program like this for a long time, no other program around meets the standards for cleaning up iTunes horrible library. the features in this program is amazing well worth the money. i cleaned my entire iTunes library with over 50000 songs in less the 10 minutes. it removes duplicates, files with errors, and hidden files that are not being used. Hurry up and buy( in my Koren voice)...lol it is rally worth it i mean i set up a new account to post this review. power mac user also.

I had DupeAway2 for the past couple of years and I rarely had any issues except sometimes the process would take awhile because I have about 12,000 songs in my library. The new update however is FANTASTIC! I had a technical issue on my end, so I contacted their support section and they went above and beyond (very very quickly, by the way) to solve my issue. Very impressive! I wish all developers were as concerned with satisfaction as these guys are! Ok, back to the app... I was really able to tell they took the time, listened to the input, and assured that this app would by dynamite. For what it does, and the improved functionality and speed, I am truly surprised that it is as cheap as it is. I am so impressed with it actually, that I have never been so compelled to write a review for anything. But when I saw how these guys handle their business, it was the least I could do to give my opinion. I have actually looked to see what else these guys might have for sale because from my experience, they 100% stand behind what they release and go the extra mile to assure their customers get the most effective and reasonably priced apps on the market. Great job guys, you will be getting a lot of my business and referrals from me. You hit a home run with this one!