Apple Remote Desktop
Your rating: Now say why...

(8) 3.75

Remotely control Macs; admin component.   Updater ($79.99)
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Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end users, create detailed software and hardware reports, and automate routine management tasks - all without leaving your desk. Featuring Automator actions, Remote Spotlight search, and a new Dashboard widget, Apple Remote Desktop 3 makes your job easier than ever.
What's New
Version 3.7.2:

The 3.7.2 update is recommended for Apple Remote Desktop users and addresses several issues related to overall reliability, usability and compatibility. This update also provides:

  • Fixed scanner issue causing wrong IP addresses to be displayed
  • Changes to view order of screens in multi-observe mode
  • Support for OS X 10.9
  • Automatic copy and paste between local and remote computers
  • Improved support for Mac systems with multiple displays and multiple IP addresses
  • Enhanced multi-observe with gesture support for swiping between screens
  • Improves overall reliability of the Remote Desktop application and screen sharing sessions
For detailed information on this update, please see the support page: http://support.apple.com/kb/HT6115.

Version 3.7.2:

The 3.7.2 update is recommended for Apple Remote Desktop users and addresses several issues related to overall reliability, usability and compatibility. This update also provides:

  • Fixed scanner issue causing wrong IP addresses to be displayed
  • Changes to view order of screens in multi-observe mode
  • Support for OS X 10.9
  • Automatic copy and more...
Requirements
  • Intel, 64-bit processor
  • OS X 10.7 or later





MacUpdate - Apple Remote Desktop



Apple Remote Deskt... User Discussion (Write a Review)
ver. 3.x:
(8)
Your rating: Now say why...
Overall:
(8)

sort: smiles | time
burypromote
-2

+34

Neal reviewed on 23 Feb 2014
This is a terrible app. ARD has become slower and less responsive with successive releases to the point where it now takes several seconds to display and activate a menu item on a remote Mac.

Windows Remote Desktop is lightening fast, connects instantly and everything is doable in real time without ARD's laggy performance.

Waste of money.
[Version 3.7.1]

2 Replies

burypromote
+2

+26
Foulger replied on 18 Mar 2014
I disagree, it gets better as it evolves. I have been using it for years and am perfectly happy with its operation. Please back up your assertions with facts and data. Any remote application is only as fast as the ISP's at both ends.
burypromote

JoeT8820 replied on 18 Mar 2014
I use both ARD and RDC and the two are targeting completely different uses, though some overlap. ARD is for managing and maintaining Macs, and organizationally set up to do that as well as screensharing to support users. For the price, it is the cheapest most effective solution around. Is it 100% foolproof? No, but it is a tool I use alone and to augment very expensive management systems. I am so glad Apple keeps updating it.
burypromote

+17

Jweisbin reviewed on 24 Sep 2012
I've had version 3.6.1 since Aug 23. I don't understand this listing.

This version still has problems controlling computers with multi-monitor displays.
[Version 3.6.1]

5 Replies

burypromote

+1199
Misha replied on 24 Sep 2012
The previous 3.6.1 was build 471.16. This new one is 417.19. No idea what's changed, but Apple's page shows the Sept 24 date too: http://support.apple.com/kb/DL1595

(And the installer is tagged Sept 19.)
burypromote

+17
Jweisbin replied on 24 Sep 2012
Doesn't show up in my software updates. And isn't 471 later than 417? I'm mystified.
burypromote

+1199
Misha replied on 24 Sep 2012
Er, sorry—typo. I meant the newer one is 471.19. Sometimes Software Update lags behind, although since both are 3.6.1 maybe it won't pick it up. This is definitely unconventional for Apple.
burypromote
+1

+162
Donmontalvo replied on 24 Sep 2012
What a mess. We need Steve Jobs back. Anyone have a shovel and flashlight?
burypromote

+136
Neil_m replied on 25 Sep 2012
It's on SoftewareUPdate now.
burypromote

+18
Theguy commented on 15 Jun 2012
3.5.2 update breaks a PLIST setting to keep Command-Tab control locked to the local workstation. It was a hidden preference, only available through the terminal.
At least Apple is improving the improvements.
[Version 3.5.2]


burypromote
-1

-2

judgejudith2 reviewed on 28 Feb 2012
This app works well for my usage, which is mainly as a remote desktop applicaiton. I don't really use the remote administration, but this app is nice in that you can locate other Macs, and either observe or control them (with password). Interesting application.
[Version 3.5.1]


burypromote
-1

-1

kirbypuff reviewed on 03 Jan 2012
This is a great application for both small network/home use and enterprise use. Easy to remote access a mac, super easy to deploy software.
[Version 3.5.1]


burypromote
-1

-1

kayaqiu reviewed on 25 Jul 2011
It is true that Apple Remote Desktop 3 makes your job easier than ever. But if free for all of us will terrific.Do you?
[Version 3.5]


burypromote

+34
Rardin commented on 21 Jul 2011
I'm confused by the pricing of Version 3.5. Is $79.99 upgrade pricing? If not, is 3.5 limited to 10 clients, or is it really possible to buy ARD 3.5 for an unlimited number of clients for $79.99, compared to a whopping $499.00 for Version 3.3?
[Version 3.5]

2 Replies

burypromote

+1199
Misha replied on 21 Jul 2011
$79.99 is the full version price from the Mac App Store, for unlimited clients (it had been already reduced to $299, and then it dropped to just $79.99 from the MAS).
burypromote

+34
Rardin replied on 22 Jul 2011
That's certainly a bargain compared to the old pricing! Was the drop to $299 also MAS-only? As of this morning, store.apple.com is still showing the price for the unlimited clients version of ARD 5.3 as $499.00.
burypromote
-1

+162

Donmontalvo reviewed on 06 Jan 2011
So far so good. We upgraded all clients in our LAB environment. Haven't run into any issues.
[Version 3.4]

1 Reply

burypromote

+162
Donmontalvo replied on 20 Jul 2011
OK 3.5 seems to crash when we refresh an IP range. Not consistently, but a good percentage of the time.
burypromote
-1

+65
Islandmacman commented on 15 Jan 2010
So far so good - 3.3 would beach ball on me, this version seems more stable and faster.
[Version 3.3.2]


burypromote

+162
Donmontalvo commented on 12 Jan 2010
So far so good. The fix for crashes due to screen resolution is a welcome addition. Now, did this fix the issue where client workstations stop responding (even in environments where multicast is allowed on the switches)?

Don
[Version 3.3.2]


burypromote

+152
Robk had trouble on 06 Jan 2011
@MacUpdate -- The DOWNLOAD link does NOT work. It downloads the Remote Desktop Client NOT the Admin (server).

In addition, the link to the Apple website brings up Remote Desktop v3.3.2 not v3.4.

Please fix.
[Version 3.4]



-39

Surfspirit rated on 05 Dec 2013

[Version 3.7.1]



+4

Timelawd rated on 21 Aug 2012

[Version 3.6.1]



+1

Dushi rated on 26 Mar 2011

[Version 3.4]


Downloads:36,285
Version Downloads:1,459
Type:Utilities : Network
License:Updater
Date:17 Mar 2014
Platform:Intel 64 / OS X
Price: $79.99
Overall (Version 3.x):
Features:
Ease of Use:
Value:
Stability:
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Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end users, create detailed software and hardware reports, and automate routine management tasks - all without leaving your desk. Featuring Automator actions, Remote Spotlight search, and a new Dashboard widget, Apple Remote Desktop 3 makes your job easier than ever.


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