Backblaze for Mac7.0.2.494

Incompetent and rude, with no apologies. Look elsewhere.

I was a huge propionate of this service until somewhere in the middle of the night they changed their backup policy to store things for a limited time. Like mentioned in other interviews 30-days as a default. Well 30-days is an insult to the very concept of "backing up" your files. Yet again, another greedy company trying to deceive their customers however they can. Even if you pay the extra money for one-year, which I did, what other choice do I have? The software hobbles your computer 100% when it's running. It also ignores your directives for when and how to backup. Very easy to fix, but even after reporting these issues to the developers, I discovered they are the type of humans who work 12 hours a day to blame it on you instead of eight to fix the problem.

Do not trust Backblaze with your data. Maybe you'll be like me and pay for their services for 6 years, finally need it when my laptop was stolen, and then have my data deleted after 30 days because said laptop was no longer in my possession. And the Data Restore experience is terrible - incredibly slow download times and multiple crashes. This business model is like paying insurance premiums every month and then not actually having coverage when you need it. But hey, at least they gave me a protracted refund on my year subscription after I gave them money for 6 years for absolutely nothing. Thanks guys!

Poor customer service. They lost their encryption key from my key pair, stopping my ability to restore files. They offered no assistance apart from blaming me for losing my key, which I still have on hand. They returned money for the unused part of my service, then told me to get lost and not return. Worthless and rude.

This app has a major failing -- it can't restore files by itself, and most importantly, there's no way to restore files to their original location. Why this isn't a priority for Backblaze is beyond me.

WARNING!. This backup service does not back up applications in the /Applications folder and it does not back up aliases anywhere!. This is inexplicable, especially the alias problem. You have to move your applications to another folder and this can mess up some incorrectly-made applications. Also, the search function on their web site as well as in the iOS app sucks, as does navigating through hierarchical file structures.

Trying trial: says backing up at 2GB/**day**! With 540GB to back up this will take only 270 days??!!! My internet speed is 80-100 mb/sec

Hands down still the best remote backup service around. Only 4 ½ stars, though, because you still can't backup /usr/local. A warning: since one update a few months ago—don't know which—bzserv (and therefore Backblaze) is almost unusable on computers with HDDs; maybe it has quietly been optimized for SSD-based systems, but if you still have an HDD, the system (including online page loading speeds) take a heavy hit, whenever bzserv is working in the background. (Reducing Backblaze upload speed doesn't help, because it's what's happening locally on your boot volume that's the problem.) I've been on an SSD for some time, and all is great, but before the switch one to two months of Backblaze on an HDD was a real pita.

Until ISPs in the USA start providing symetrical upload/download (same speed both directions), online backup for the majority of people is not practical. My ISP provides 200 Mbps down, but only 10Mbps up. Even at 10Mbps, a backup of just my data takes over 24 hours, never mind system images. By the time data is backuped, it's already gone through several local update cycles, in other words, the online is never caught up.

Count me in the group that has had NO problems whatsoever with BackBlaze. I've backed up terabytes of date, and have never had any problems with restores. 100% success so far. And $5/month for unlimited storage is unbeatable. Only downside, and this is inherent of all of these services, is that upload speed can be SLOW. This, however, is a problem with your ISP, and not the software.