CleanMyMac X

I'll be honest, I have used CleanMyMac since came back to Mac OS X in 2009. I was using CleanMyMac for good ol' Mac OS Snow Leopard. I'll admit, it had its up's and its downs, and the company had a bunch of learning to be done from that point until now... MacPaw makes a mean and lean Mac tuning kit. It's the premier uninstaller and hidden files finder... I have tested the top alternatives and they miss what CleanMyMac automatically finds with its "Health Checker", which allows you to get rid of rubbish that other apps leave behind. Mac Paw is an amazing company, and I use CleanMyMac and Gemini to maintain my families Mac computers... I wouldn't dream of putting other dangerous and possibly maliciously built "Tweakers" on my computer. Mac Paw has your back. Download the software directly from Mac Paw's website or you risk getting a tampered installer.

I've been using CleanMyMac (versions 1, 2, and then 3) for years, and I've been happy with it. But after upgrading to Catalina, I was forced to install CleanMyMac X—and I'm frankly shocked at how much of a step *BACKWARD* it is. The organization of the app is now confusing. We used to be able to run all of the major scans with one click, then review each one individually and decide which items to remove. Now you have to run the various scans one by one, instead of running them all with one click. How is this an upgrade? Furthermore, after scanning for mail attachments, we used to be able to filter the results by filetype. I email a LOT of music files, so it was useful to be able to view only archives or other types of documents, excluding the many music files I've emailed. But they've taken that away. Now you just get one, long list of attachments. How is this an upgrade? Furthermore, the app is generally sluggish and slow to respond. For example, after scanning for mail attachments, there are now disclosure triangles (which aren't immediately obvious) for showing the files found. But after clicking on them, it takes several seconds for the files to be revealed. Similarly, after running a scan, if you want to return to the main page, you click "Scan again." But after doing so, the app became unresponsive for a good 20 seconds. Previous versions of CMM *never* behaved in this way. And on top of everything, once you update to Cataline, you're *forced* to "upgrade" from CMM3 to CMMX. CMMX is *NOT* an upgrade. It's a *DOWNGRADE*. And I refuse to be forced to spend money for something that doesn't work as well and is harder to use than its predecessors. I'm profoundly disappointed.

DEAR READER: please navigate to https://www.thesafemac.com/the-myth-of-the-dirty-mac/ to learn why you not only DO NOT NEED and SHOULD NOT USE CleanMyMac, but why you you DON'T NEED ANY of the dozens of 'cleaner" software packages out there. If you need to delete software that didn't come from the Mac App Store, use the uninstaller if there is one. Otherwise a combination of iTrash and FindAnyFile do an excellent job. If you feel the need to clean caches, get TinkerTool System and READ THE MANUAL before you go HACKING AROUND macOS. AND BY THE WAY, to dear "iMacWare," who left a review here claiming to have tested this app against the "top alternatives" -- I call BS on you until you do a writeup of the results and post them for all to see. You're a MacPaw shill, if not an actual MacPaw employee. (And where do you come off using DISK DRILL'S logo as your meme?) MacPaw used to be a decent company -- no more. Gemini is now a deceptively priced ANNUAL SUBSCRIPTION. CleanMyMac is just another overpriced entry in the Mac "cleaner" market space -- though granted it has a SLICKER INTERFACE -- the better to reel in the SUCKERS out there who think their Macs will "RUN FASTER" if they have a good 'CLEANING.' Buyer beware, they're all garbageware. -SB

This latest update has not worked for me. I still have the 4.5.1 installed, although I have downloaded and installed the latest update from the provider's webpage.

I used CleanMyMac 3 for a couple of years and then their X came out. I didn't immediately upgrade because I wasn't really convinced I needed the extra protection. Long story short, I got a browser malware virus, I kept deleting it and it kept coming back. So I invested in the CleanMyMac X because it claimed to detect more malware. Well, the software kept crashing 3-4 times whenever I did a browser extension scan. I sent the auto generated error report to them each time with my contact email. Never heard back from them. Finally called Apple and they helped me clear the virus and install a competitor's malware detection software. Afterward visited the MacPaw website and put in a support ticket for a refund (since it didn't detect or clear the malware and that was the ***only*** reason I upgraded). After 3 requests, I am giving up. They don't respond to my emails in a way that makes sense -- it's like they are responding to some other email -- it is in a nonsensical way that leads me to believe they simply don't want to give me a refund. So I give them 1 star for a product that doesn't measure up to their marketing and horrible customer service.

Used CleanMyMac for many years, now they come out with X and force you to upgrade, I bought version 1 and then 3, I skipped 2 as i did not feel it would be necessary to upgrade after just a year. I bought these versions outright and I thought I have it for as long as I want to use it. Well, now X is here and the old versions are not supported after a year and they force you to upgrade. Yes, downloading the new version is FREE, what a beautiful thing, till you realize you cant use the functions unless you buy the Full version, just to realize you'll have to buy the next version next year. Then you might as well call it a subscription. At least then ppl know they have to keep paying if they want to keep using it. Just SAD!

A well presented tool. Works very well and has no real competition imo Top tool if you want to keep your system clean.

A while back I gave a 5 star review. I have now totally reversed my opinion. 1) Constantly asks for full disk access when it has already been granted. 2) Completely unable to verify and repair disks. 3) Despite tons of data given to MacPaw to demonstrate problems responses are way off target! Suppose developers will offer fixes that are not fixes...ie deauthorize the app and reauthorize it to solve the problems...what a solution...works for about 5 minutes then the problems reoccur! DO NOT BUY THIS APP!!!

I'm giving CleanMyMac X a try today on my 27" inch iMac. I had a clean upgrade to Catalina, and while everything seems to be working fine, I've had a few apps with minor issues, which seem to point to the app itself. Anyway, with that said, Onyx hasn't been updated for Catalina yet, so I wanted to run a cleaner to give my mac that clean sense without just doing a full up clean install. So far, i haven't seen anything suspicious, and everything seems to run clean and fast. I was hesitant to install this, but I think people confuse it with MacKeeper, which is known to be a problem. Typically I don't use cleaning utilities, however, at least in recent years MacPaw seems to have a good reputation, and whenever i Google for mac maintenance help, they usually are at the top of the list, providing the Clean My Mac solution, and the manual solution. With this said i figured I would give their software a try and see how it is.

The worst customer care in the history of computer programs. I have used CleanMyMac for many years and other than the slow speed, I have been pleased with the program. I decided to "upgrade" to X a few days ago. Constantly throughout the day, I received a pop up menu from the program announcing that "Something has gone wrong." I describe the issue and forward it to the non-caring folks at MacPaw with no reply and no help. I have written to them asking for the promised refund within 60 days and big surprise - NO REPLY. As an aside, their Malware module is useless and fails to find many issues with Malware. Find a program supported by a company that gives a crap - unlike these derelicts!

I'll be honest, I have used CleanMyMac since came back to Mac OS X in 2009. I was using CleanMyMac for good ol' Mac OS Snow Leopard. I'll admit, it had its up's and its downs, and the company had a bunch of learning to be done from that point until now... MacPaw makes a mean and lean Mac tuning kit. It's the premier uninstaller and hidden files finder... I have tested the top alternatives and they miss what CleanMyMac automatically finds with its "Health Checker", which allows you to get rid of rubbish that other apps leave behind. Mac Paw is an amazing company, and I use CleanMyMac and Gemini to maintain my families Mac computers... I wouldn't dream of putting other dangerous and possibly maliciously built "Tweakers" on my computer. Mac Paw has your back. Download the software directly from Mac Paw's website or you risk getting a tampered installer.