CleanMyMac X

4.6.13

4.6.13

See all Versions

Rip off! Purchased the newest version of it at the time (Clean my mac 3) just to learn that they discontinue that version 14 months after purchase offering me to purchase the new one - which is this one. Thanks but no thanks - there are better alternatives out there.

Tried it hated it, dumped it.

This is not a review per se, it is a discussion of the class of software to which this program belongs. As a public service to the MacUpdate community, I've found as many of these "cleaner" apps on this website as I could and listed them them below. (I did a search for 'cleaner'.) If MacUpdate will let me, I intend to post this every time a new or updated version of one of these things shows up on this site. There are 37 in the list, and it seems like new entries in the 'Mac cleaner' market space pop up every day, metastasizing like a cancer. Unfortunately, more is not better. They are all of dubious value. Many have no reviews at all. Many have what look to be essentially fake 5-star reviews with no useful commentary. Many -- probably the most accurate and honest -- have negative reviews, by users who have been burned by them. Most of the developers' descriptions boast about what a great job they do, but the truth is, there are no good, comprehensive, head-to-head reviews of these programs by impartial 3rd parties. True experts in macOS maintenance advise against using any of them, because in general they serve little useful purpose and they can easily do more harm than good. Macs simply do not need "cleaning." (See for example: https://www.thesafemac.com/the-myth-of-the-dirty-mac/) Some of these programs are notorious for being little more than malware. The user is well-advised to read any program documentation and make a RELIABLE BACKUP before attempting any changes. If I have missed any programs that should be on the list, please leave a comment and let me know. I will rate all these programs with one star, probably one more than they deserve. And I would appreciate comments. If you disagree, please speak up. But if all you can come up with is 5 stars and a sentence or two saying that program X is great and I don't know what I'm talking about, please save your breath. No one here will take you seriously. And I apologize for the almost unreadable formatting, a severe limitation of MacUpdate itself, which compresses maximum text into minimum space, leaving no whitespace for readability. :: BEGIN LIST: : Aooro : App Cleaner & Uninstaller : AutoTrash : AweCleaner : CleanGeeker : Clean Me : Cleaner One Pro : CleanMyMac X : Combo Cleaner : Disk Aid : Disk Cleaner : Disk Cleaner Pro : Disk Health : DiskKeeper Advanced Cleaner : DiskKeeper Cleaner - Modern : DiskKeeper Pro : Disk Xray : Doctor Disk Cleaner : HD Cleaner : iMac Cleaner : MacBooster : Mac Cleaner : MacClean : MacClean360 : MacCleaner Pro : MacCleanse : MacEnizer : Mojave Cleaner : PowerMyMac : Pro Disk Cleaner : Quick Cleaner : Sensei : Stellar SpeedUpMac : TrashMe 3 : Washing Machine : WeCleanse : Wise Mac Care :: END LIST : :: The only system maintenance tools I recommend are 1) TinkerTool System, a true bargain priced at only $14 for a single license. TinkerTool System is a an exceptional piece of quality engineering, safe when used properly, and superbly documented, with in-depth tutorials for every option. 2) OnyX, from Titanium Software, another excellent developer. 3) I have used Northern Softworks' "Cache Cleaners" in the past (the latest being "Catalina Cache Cleaner," which I have not used) and their products are first rate. As for the rest, listed above, it is safe to say that nobody who really knows what they're doing with Macs and macOS will touch them. Don't get sucked in by a pretty interface. You may very well regret it. -SB

Do NOT download this program!!!! My MacBook Pro no longer works properly. I’ve been on the phone with Apple for 4 hours trying to resolve my issue. I’m praying that I haven’t lost my files. My laptop allows me to enter my password but then it gets stuck when it’s trying to load. Now I’ve got to spend $500 to “hopefully” retrieve my files!! Ugh what a piece of crap! If you have dealt with this and was able to resolve the issue PLEASE let me know!

As a public service to the MacUpdate community, I've found as many "cleaner" apps on this website as I could. (I did a search for 'cleaner'.) There are 35 in this list, and it seems like new entries in the 'Mac cleaner' market space pop up every day. Many have no reviews here. Many have bad reviews. Many have what look to be essentially fake 5-star reviews with very little useful commentary. Most brag about what a great job they do, but the truth is, there are no good reviews of these things by impartial 3rd parties. Aooro App Cleaner & Uninstaller AutoTrash AweCleaner CleanGeeker Clean Me Cleaner One Pro CleanMyMac X Combo Cleaner Disk Aid Disk Cleaner Disk Cleaner Pro Disk Health DiskKeeper Advanced Cleaner DiskKeeper: Cleaner - Modern DiskKeeper Pro Doctor Disk Cleaner HD Cleaner MacBooster MacClean MacClean360 Mac Cleaner MacCleaner Pro MacCleanse MacEnizer Movavi Cleaner PowerMyMac Pro Disk Cleaner Quick Cleaner Sensei Stellar SpeedUpMac TrashMe 3 Washing Machine WeCleanse Wise Mac Care True experts in macOS maintenance advise against using any of these tools, because they can easily do more harm than good. See for example: https://www.thesafemac.com/the-myth-of-the-dirty-mac/ The only system maintenance tool I recommend is TinkerTool System, modestly priced at only $14 for a single license. TinkerTool System is a an exceptional piece of quality engineering, safe when used properly, and superbly documented, with in-depth tutorials for every option. As for the rest, listed above, it is safe to say that nobody who really knows what their doing with Macs and macOS will touch them. Don't get sucked in by a pretty interface. And please, at the very least make a full-disk backup before you go hacking around. -SB

In installed this garbage on 2 of my 3 Macs. It slowed them to a crawl and caused many programs to just freeze up. This is obviously spyware. Don't pay attention to the phony positive reviews that are posted here.

*This is more about my disappointment with how previous customers were grandfathered in than the program itself, therefore not adding a star rating. Clean My Mac 3 was $39 full price in 2016. Support is now dropped as of Catalina update. MacPaw offers a 50% upgrade discount making Clean My Mac X $45. The free version looked nice and had more features than CMM3. Malware removal, extension viewer, update viewer for applications, a cleaner UI. Sounds like a neat upgrade, but given that the program is similar to Clean My Mac 3, there are many issues seen here on the review site, CMM3 is now unusable, and the discounted upgrade price is more that what was originally paid- I’m looking elsewhere . I interpret their explanation for not adapting CMM3 to Catalina as it was advantageous to charge more money than to provide crucial software updates to maintain functionality. This makes sense, its a business and they need to make money, its just poor choice for customer retention in opinion. I emailed support to express this and received the same explanation as what is posted on their website for lack of support for CMM3: "CleanMyMac 3 is still a reliable cleanup solution for the operating systems it was designed for (macOS 10.9 - 10.14), but adapting it to a newer macOS requires fundamental upgrades. So, instead of rebuilding CleanMyMac 3, we’ve created much more powerful and forward-thinking CleanMyMac X."

Corrupted my entire folder structure. You'd think it would warn when you may remove something that's critical - and I thought I was just "cleaning". Not again.

Downloaded several days ago. The app looks good except its price.

Since I no longer use CleanMyMac (the latest version was 4.6.5), the percentage of use of my Hard Disk has remained at 28%. Before, this percentage increased continuously ! Another aspect : The application finds a certain quantity of files which are good to erase, so that later it only erases a small part of it - the files which are not erased are called "Failed". There is a problem here ...

Good app with nice interface and I am considring the best in its kine, I've paid since version 1.0 but I stopped paying from version 4.0 cause I hate the annual subscription. I hate pushing me to pay annually even so no major changes since version 3. Why I should pay annually just to repair my OS upgrade. Dear Macpaw team, let your customer decide when to upgrade or you will loose many support fans like me.

Please don't. I paid for this app and it was running really nice until my Adobe Creative Cloud stopped updating and Adobe programs were failing to work correctly. After 3 days of trying to figure out with my Creative Cloud was not updating together with help from Adobe and after an IT professional I hired, he suggested that I would install everything from scratch on my new mac without the anti-virus software just to see if that was it. I did and everything was running well! Just to check (I could hardly believe that it was the cleanmymac software tbh) I installed the cleanmymac software again and ran it - and my creative cloud stopped working again. It is very clear that this is an issue that needs to be solved, what else is cleanmymac deleting that you would need? I paid already so that is wasted money but will be uninstalling the software today.

The app is baiting to purchase a subscription for using some essential features, but it's really the most powerful mac cleaner on the market. I just wonder if it could be less pushy

If you need an uninstaller and you don't want to pay for it... and you want a good one, get a copy of AppCleaner directly from the developer. The new MacUpdater is extraordinary, it will detect any app you have be it 32BIt, discontinued, on the App Store or not. Highly configureable and dirt easy to use. You buy it you own it. As far as Malware protection goes, CleanMyMac has it, kind of. There is no indication that its database is regularly updated like any responsible AV/Malware app. If you are concerned about Malware try MalwareBytes if you do not want massive protection it will run for free. Just what does CleanMyMac do for you that is so unique to justify its cost? The developer has castigated Onyx on its site for being deficient. They do not mention all of the free utilities built into Onyx... download it and look. It has many capabilities that are truly valuable that the very expensive and deficient CleanMyMac does not have. CleanMyMac still has one major problem that I have directly challenged the developer about since Catalina came out. This app cannot and will not maintain Full Disk access for any period of time no matter what you do! Follow all of their instructions, install, reinstall, authorize, reauthorize, it will not maintain full disk access. This profoundly affects the performance of the app. The developers talk a good game but when challenged they will demand the same data from you time and again and do nothing with it. You want a deficient piece of junk for your Mac at a ridiculous price feel free... but not me. This app does not deserve to be on the market with so many better and less expensive alternatives with truly responsive support and developers.

Great Application but FCK every times you upgraded MacOS. You need to pay for upgrade to new version, as you updated MacOS. No Mercy

Tried it again after ad came to me. It still stinks. After an hour of trying it still will not recognize full-disk access!!! Now deleted.

Still a mess. Cannot maintain Full Disk Access. When it loses access the only fix is to uninstall and reinstall. Verification and Repair function fails most of the time. When Security Prefs are checked it will be noticed that when Full Disk access is authorized the External Disk access function is not listed. Turn off Full Disk access all of a sudden External Disk access becomes available. Support is pleasant and offers help but nothing meaningful gets accomplished. Catalina has been out foresting etc for quite a while. It is perplexing that MacPaw still has no answers.

My opinion was that Adobe support was the most "customer joker" in the world, but Macpaw is even worse and the refund is only theory... It seems completely useless (someone can tell why ever the RAM memory should be cleaned?) but also very tedious. I extensively use OneDrive and iDrive with about 1 million off line files. From time to time, CMM X decides to download them and completely fills up my Mac, with enormous loss of time. You simply cannot stop it. Uninstall and forget it for ever.

I've been using CleanMyMac (versions 1, 2, and then 3) for years, and I've been happy with it. But after upgrading to Catalina, I was forced to install CleanMyMac X—and I'm frankly shocked at how much of a step *BACKWARD* it is. The organization of the app is now confusing. We used to be able to run all of the major scans with one click, then review each one individually and decide which items to remove. Now you have to run the various scans one by one, instead of running them all with one click. How is this an upgrade? Furthermore, after scanning for mail attachments, we used to be able to filter the results by filetype. I email a LOT of music files, so it was useful to be able to view only archives or other types of documents, excluding the many music files I've emailed. But they've taken that away. Now you just get one, long list of attachments. How is this an upgrade? Furthermore, the app is generally sluggish and slow to respond. For example, after scanning for mail attachments, there are now disclosure triangles (which aren't immediately obvious) for showing the files found. But after clicking on them, it takes several seconds for the files to be revealed. Similarly, after running a scan, if you want to return to the main page, you click "Scan again." But after doing so, the app became unresponsive for a good 20 seconds. Previous versions of CMM *never* behaved in this way. And on top of everything, once you update to Cataline, you're *forced* to "upgrade" from CMM3 to CMMX. CMMX is *NOT* an upgrade. It's a *DOWNGRADE*. And I refuse to be forced to spend money for something that doesn't work as well and is harder to use than its predecessors. I'm profoundly disappointed.

This latest update has not worked for me. I still have the 4.5.1 installed, although I have downloaded and installed the latest update from the provider's webpage.

I used CleanMyMac 3 for a couple of years and then their X came out. I didn't immediately upgrade because I wasn't really convinced I needed the extra protection. Long story short, I got a browser malware virus, I kept deleting it and it kept coming back. So I invested in the CleanMyMac X because it claimed to detect more malware. Well, the software kept crashing 3-4 times whenever I did a browser extension scan. I sent the auto generated error report to them each time with my contact email. Never heard back from them. Finally called Apple and they helped me clear the virus and install a competitor's malware detection software. Afterward visited the MacPaw website and put in a support ticket for a refund (since it didn't detect or clear the malware and that was the ***only*** reason I upgraded). After 3 requests, I am giving up. They don't respond to my emails in a way that makes sense -- it's like they are responding to some other email -- it is in a nonsensical way that leads me to believe they simply don't want to give me a refund. So I give them 1 star for a product that doesn't measure up to their marketing and horrible customer service.

Used CleanMyMac for many years, now they come out with X and force you to upgrade, I bought version 1 and then 3, I skipped 2 as i did not feel it would be necessary to upgrade after just a year. I bought these versions outright and I thought I have it for as long as I want to use it. Well, now X is here and the old versions are not supported after a year and they force you to upgrade. Yes, downloading the new version is FREE, what a beautiful thing, till you realize you cant use the functions unless you buy the Full version, just to realize you'll have to buy the next version next year. Then you might as well call it a subscription. At least then ppl know they have to keep paying if they want to keep using it. Just SAD!

A well presented tool. Works very well and has no real competition imo Top tool if you want to keep your system clean.

I'm giving CleanMyMac X a try today on my 27" inch iMac. I had a clean upgrade to Catalina, and while everything seems to be working fine, I've had a few apps with minor issues, which seem to point to the app itself. Anyway, with that said, Onyx hasn't been updated for Catalina yet, so I wanted to run a cleaner to give my mac that clean sense without just doing a full up clean install. So far, i haven't seen anything suspicious, and everything seems to run clean and fast. I was hesitant to install this, but I think people confuse it with MacKeeper, which is known to be a problem. Typically I don't use cleaning utilities, however, at least in recent years MacPaw seems to have a good reputation, and whenever i Google for mac maintenance help, they usually are at the top of the list, providing the Clean My Mac solution, and the manual solution. With this said i figured I would give their software a try and see how it is.

The worst customer care in the history of computer programs. I have used CleanMyMac for many years and other than the slow speed, I have been pleased with the program. I decided to "upgrade" to X a few days ago. Constantly throughout the day, I received a pop up menu from the program announcing that "Something has gone wrong." I describe the issue and forward it to the non-caring folks at MacPaw with no reply and no help. I have written to them asking for the promised refund within 60 days and big surprise - NO REPLY. As an aside, their Malware module is useless and fails to find many issues with Malware. Find a program supported by a company that gives a crap - unlike these derelicts!

I'll be honest, I have used CleanMyMac since came back to Mac OS X in 2009. I was using CleanMyMac for good ol' Mac OS Snow Leopard. I'll admit, it had its up's and its downs, and the company had a bunch of learning to be done from that point until now... MacPaw makes a mean and lean Mac tuning kit. It's the premier uninstaller and hidden files finder... I have tested the top alternatives and they miss what CleanMyMac automatically finds with its "Health Checker", which allows you to get rid of rubbish that other apps leave behind. Mac Paw is an amazing company, and I use CleanMyMac and Gemini to maintain my families Mac computers... I wouldn't dream of putting other dangerous and possibly maliciously built "Tweakers" on my computer. Mac Paw has your back. Download the software directly from Mac Paw's website or you risk getting a tampered installer.

Not quite useful, and real funny customer service.
I found that this app will try to connect to shared drives at startup, even if you're not in the same network. Instead it keeps popping up cannot connect to xxxx server warning.
I reported this issue, the reply is I should disable firewall or any security app like little snitch....in case such apps prevent this app connect to their server.....
Excuse me?
After I pointed out that this had nothing to with their server. They just went to silence, and stop replying my emails.
Real funny.
I won't spend another penny on this company.

Besides that, this app is pretty useless. The uninstaller feature, will leave a lot of trash files...nothing better than the free AppCleaner.
The startup cleaner feature, will make lots of trouble, if you happened delete some startup item you shouldn't delete.
Trash scan is trash too... the results usually are cache file(which will speed up apps process, and it will mark screensaver's video file as trash...), language files, logs, nothing more....
A pretty much a useless app beside the beautiful UI...
and "responsive" customer service.

Indispensable! Thanks.

The program is excellent, but the cost of the subscription (for one year only!) Puts it out of business.

Great app, does what it's supposed to do and does it simply and easily. Nicely designed, good UI, never had any problems with it at all. Not matter what some of the haters say, I can totally recommend it. And yes, I'm tech-savvy enough to do most of this manually, but why should I even bother when this is so much easier.

Awesome!! Great program… with lots of depth and comprehensiveness.

Great app despite all the haters.

This downloads 4.3.0 which is the latest version released on Mar 11. It seems to be given an incorrect version number by MacUpdate.

Continual issues with this product and vendor. Regrettably, I too initiated a one year subscription for this product. I currently have Version 4.3.0 installed. When I check for updates, the product tells me that I have the most current version yet 4.3.03 has been released and posted to MacUpdate. Also, the extension scan is limited to Safari extensions and excludes Chrome and Firefox extensions. I don't "hate" the product at all. However, this product is in decline while increasing in cost.

Sorry, not worth $40 a year. ONYX, here I come...

CleanMyMac 4.2.1…Just bought it, 1 year subscription. That is not good as far as I'm concerned, but I can live with it if there is significant, and continued versatility, and improved performance. Unfortunately, this app continues to fall flat on its face in 1 key area. Despite what support told me 30 minutes ago, before I made my purchase…CleanMyMac 4.21…just released CANNOT VERIFY THE SSD in my 2017 5K iMac. As I have said before Onyx a free app is fully capable of this. Why not use Onyx and quit complaining? It seems to me that any app that touts itself as fully able to maintain your app must be able to complete them most basic function to verify the SSD Boot Drive that many of us have! I am studying the rest of its functions now. But I do not like asking a question about an app prior to purchase and being provided with inaccurate information.

Não instale! Péssimo software, invasivo e enganador. Diz que encontrou uma micharia de arquivos para eliminar, começa o processo e para em 1/3 para que você compre a licença. Se vc procura os arquivos inúteis que sabe onde estão, ele sequer os listou.

I am running both CleanMyMac3 and CleanMyMacX on my system at the same time for comparison. CleanMyMac3 will run until it is no longer compatible with the system. CleanMyMacX will run for another 305 days. There are features added to CleanMyMacX which make it interesting but there are also features removed that make CleanMyMac3 more attractive to keep. The ability to manage some of the macOS extensions, perhaps the most valuable part of CMM. In CMM3 you can manage extensions all from one place (nice) and you can manage "Services" (that huge in my book). CMMX removes the ability to manage services (what?!). CMMX also removes the ability to manage Quick Look Plugins, Siri and Widgets. CMMX removed the dashboard in CMM3. Some of the information is still available in the CMMX menu bar item like before. Frankly when I launch CMM any version I want that dashboard and the "Scan" button. I don't need a big pink iMac providing no value short of marketing a product to me that I already own.. (CMM3) or rent (CMMX). CMMX added internet connection speed. It's wrong and does not include upload speed which FaceTime users will need to know about. The price skyrocketed for the product. CMM3 was $40 purchased. CMMX is $40 to rent per year and to buy is now $90. Outrageously expensive for this kind of utility, especially since it can be 90% replace with a series of free or very low cost shareware items.. I **purchased** 6 seats of CleanMyMac 3 at discount, well under $40 * 6 ($240). CMMX is a per machine license even if you have two machines you use and cannot use simultaneously. (aka one at work, one at home). To **purchase** CMMX for 6 seats, $540? Really? Pass... So in 305 days (end of my rental period), CleanMyMacX very likely will be uninstalled by CleanMyMac 3 ;-)

Love it

For me CleanMyMac is the best mac cleaning app i've ever used, it's so simple and it's very supported.

I've used it for years without problem. Always gets ride of unused space, etc. Strange there are so many negative reviews.

Tried the demo and it is a very good tool in general. Sadly plagued by installing Launchdaemons and other background tasks that cannot be disabled (some can though). That's reason why I do not buy the license.

I'm aware that there are many complaints about this app, most of which claim that it has somehow messed up somebody's computer or files. While I respect their experience and impressions, I've been using it on 2 Macs pretty much since it first came out, and I've never experienced any problem with or because of it. In addition, it gets better and better with each update. For me it's been safe, and has opened up a ton of space on my drives over time.

Greed = money, money,money

I am looking for a Mac junk cleaner app. I compared cleanmymac and Macbooster in details. It seems that cleanmymac has a cool interface.But macbooster can find more junks than cleanmymac. what's more macbooster has a duplicated clean which cleanmymac doesn't. It has a gemini which will cost estra over $29.99!!!!. Can anyone use pro edition of both apps give me some advise? Thanks so much.

.

If you have an SSD and it is APFS formatted CleanMyMac 4.0.4 still cannot verify the drive! This is unreal. Even Onyx a free app is fully capable to do it. If you own a Mac with an SSD running Mojave and your drive is formatted APFS what do you gain by buying this app when you will have to use something else to verify it, when you can get a free app that is far more capable? I used to love this app, but it is not vet useful to me if this very basic function is unavailable.

This has become a most useful and effective tool for me. It does things others do not. And does them well. Highly recommended!

Best for SSD users, it really frees up space and does more.

This app is now becoming very useful. Does more than others I've used....and with a creative and helpful UI. Well thought out.

CMM X is a great update and it works just fine! But usd40 a year is to much :-(

If you have an SSD with APFS formatting DO NOT BUY THIS APP!!! It cannot even verify the Drive. Onyx a free app hAs been able to verify an SSD. with APFS formatting since High Sierra. Also now there is a subscription or a 1 time charge for near 90$. My experience with support is that it is a nightmare. When I requested info on when the APFS support would be available I get in return a response that the issue was closed! 3 tries same response.

I neither understend the „hate” reviews. Especially when they lack the objectivity and are based on an imature almighty-I argument. After all the app is quite useful as it gathers under one umbrella a lot of utilities that otherwise you have to handle running from one side to another of you machine. It is not hard on resources so it doesn`t cost you to have it running in background doing its job. It is not a scamware as some imply, the only dodgy thing that does is sending some data to some google related places... in other words after having your money on selling, it is also milking you for profit afterwords. A pettiness... a lack of ethics if not a greedy strategy. But now with the new version and the new prices the greed reaches a riculous level. 40 euros for one year subscription, 90 for life (with 50% off for upgrade) it is a... I don`t know how to put it... a buggery? Well... my love ends here, it is way too much.

I'll keep my version 3.9.9 to use as an uninstaller. (That's all I use it for) I'm not paying $40/yr or $90 outright for the next version upgrade for a program that produces questionable results and stability issues. Disc space on my hard drive is not an issue on my computer.

great app

45 EUR for upgrade? No thanks! Goodbye..

$40 a year, they are kidding I should think?

I've been using this app since 2013. Extremely useful utility. They've moved to a new pricing model with $90 purchase price, or $45 upgrade, or $30/yr subscription, or it's included in the 100-ish app SetApp subscription plan. Last upgrade was 3 years ago and $20. I found the app so useful that when this new version came out I simply paid the $45 for the upgrade without much concern. So far the app has an updated look and works a little faster than the previous version. No problems. There *are* free apps which do some of what this one does, like Onyx, but not as comprehensively, and not as fully, and without a menubar app that shows RAM usage (and lets you free up RAM) and shows trash size (and lets you delete with a click). This app also sits in background and can fully delete associated app files when you throw an app in the trash (which would otherwise stay in the system), and can also check for malware. Onyx by itself doesn't do that. So yes, it's expensive, and it's also an expensive upgrade. But it works extremely well and I've found I got what I paid for.

jailbreak

good

la migliore del suo genere. semplice da usare e decisamente efficace. onyx è un caos maccleanse è pericolosissima, ho dovuto ripristinare backup macbooster lascia un'enorme quantità di adware

its a great product

This is an app that really cleans a lot of stuff on you Mac in a beautiful graphical and pleasant interface, I am a long time user of CleanMyMac an I will be for a long time for sure.

Nice app

easy to use - that's what I like it for

cute

The Application is beautiful, may be the best of all cleaning apps. But it´s only for one mac. It´s very, very difficult to move it from an old mac to a new one without re-buying it. For this stupid restriction it´s to expensive. That's why only 2 stars. And I'm using freeware today.

I heard controversial reviews about this app.

Pretty convenient tool

I've been using CleanMyMac for a few months now and so far it works great. I've read a lot of negative reviews but would highly recommend if you want a reliable app that does the dirty work for you.

It is a good tool; in fact it helped me to identify the installed RAM was already overloaded, so I decided to upgrade it.

I've just downloaded it. Will try how it works...