DISCLAIMER: I have NO reason or suspicion or inside information at all to think TeamViewer will discontinue it's free service for non-commercial use.
Having said that, this morning, thousands of LogMeIn Free users awoke to find an email from LogMeIn notifying them that the LogMeIn Free service was being discontinued as of TODAY, JAN 21. Anyone logging in starting today will start a 7 day grace period to either switch to LogMeIn Pro (paid) else the Free account will expire after those 7 days. Yes, there is and will be the massive whining and moaning, but in the end, LogMeIn will absorb the PR hit and move on.
There was NO prior formal announcement or notification leading up to this, although there were certainly 'warning signs'. (if you think about it, why would they give advance notice, they know they are going to get hammered, so just drop the bomb and deal with it).
In a statement to its investors (not users, investors), LogMeIn said: "the rationale is that remote access is a mature market — there’s no need to seed it any more with free accounts." In other words, they used to use the Free model to pull new users in, especially when LogMeIn was one of the few if only vendors offering any free option at all, counting on some % of those free users eventually would migrate to a Paid model, enough so to subsidize the cost of maintaining the free users. But with so many other free remote access solutions available now, that no longer makes business sense to LogMeIn, so why continue absorbing all of that cost for free users who will NEVER, EVER switch to pay.
As a LogMeIn user, I'm disappointed of course. But as a professional in this tech field, their decision makes sense. Their costs to support all the free users they had acquired in TEN YEARS, must have been STAGGERING!
So to anyone using TeamViewer, one does have to consider if the market will drive TV to the same decision at some point. Does the current market and business model they have allow them to eat the cost of continuing to support a free model?
Think about it, up till now, the number of TeamViewer free users may have been relatively small compared to their commercial, but FOR SURE starting TODAY, the number of free users is going skyrocket as many LogMeIn free users find somewhere else to go. I have no idea how many, but the number of free LMI users must have been huge, and they have 7 days to find some other solution. For all you TV users, sorry, but TV is about to get hammered by a large influx of ex LMI users starting today.
Let's be real; there are certainly a large portion of TeamViewer Free and LogMeIn Free users who use(d) the product for commercial purposes, that the two companies will never see a dime from. Eventually, LMI couldn't absorb;justify the cost anymore.
As the number of TeamViewer free users jumps after today, at what point does the company say "Holy cow! The cost of maintaining these free users is getting too high, and many are former LMI abusers who are never going to pay, even though they use it for commercial purposes. What do we do?"
Anyway, i think it is wise that TeamViewer users, FREE OR PAYING, consider that it is certainly a possibility down the road that the free service may be discontinued or modified (do we start seeing in program advertising to support the free?) This effects the paying customers too, absolutely. Guys, SOMEBODY has to pay for those costs to maintain the free users; either the paying customers pay for it in higher fees, or advertisers, or a combination, or it goes away.