KavaTunes for Mac4.0.2

Worked finde in Version 3, bought the upgrade, that crashes every time. I tried to contact the developer – never got a reply. So I made a complaint at PayPal to get my money backed. Today I received 10 USD back, so I think the developer knows, that this software have a lot of problems. STAY AWAY!,

unfortunately, compared to version 3, version 4 is horrible: 1. it crashes all the time (it actually segfaults on 64-bit systems). This can be sort of remedied by running the application in Rosetta. 2. the php scripts are substandard and badly written (generate broken links, etc, etc) - but it's php - i.e. can be edited -> can be fixed 3. the functionality of the app is horrible as well. it floods the catalog with a randomly selected cover artwork and applies it to all compilation sections. to get rid of this effects takes hours if you have a sizable collection. 4. no response whatsoever from the 'developers' I could go on - but why? Advice: stay away from this application. It is one of the most dilettantish application I have seen in a long time. The sheer arrogance of asking for money for this 'upgrade' is unbelievable. My guess is that there are no developers anymore and someone who has access to their code had decided to make a quick buck.

Seems to has some serious problems pulling down artwork. A lot of tracks simply won't update/download artwork from iTunes or Amazon. The web interface looks kinds of broken with a bunch of missing artwork.

Can't download today, their site has been thoroughly hacked! A red knife, and everything. Yikes. Poor folks.

I can't write a full review, because I can't get the application to work. I bought KavaTunes last October 2009, and it "quits unexpectedly" at the Create new iPod Library command. I have repeatedly contacted them, but have received NO response at all. I have very patiently submitted bug reports and also tried direct email. I've provided detailed info on my MacBook, system, and error report itself. I am also trying to get my money back through PayPal. I only wish I had seen these other remarks before I spent my money.

app just quits when i try to start it up.

So far, I have to say that I'm thrilled with KavaTunes. It found artwork for most of my music, and exported it (over the course of about 45 minutes) into iTunes. Most of the artwork is even the correct artwork. :-) (In some cases it didn't seem to detect the (already existing) artwork on eMusic tracks. I'm not sure why and haven't looked deeper.) I have the KavaTunes-generated site hosted at a standard hosting service, and my iTunes library (all 38+ GB, 7500+ tracks of it) deployed on Amazon S3. This combination appears to work quite well. The biggest hurdle was the two weeks it took to actually upload all my music. As regards file-naming issues, I haven't yet encountered any problems, even with some pretty funkily named tracks.

This software might be great, but so far I haven't found this to be true. I can't make any of the files play when I publish to my FTP, and I've had no response to the many emails that I've sent requesting help. PayPal is also no help in getting a refund to my registration fee. So far, this has not been a good purchase.

The customer service from this company is a joke. I made quite a few attempts to contact them to get help to transfer my licenses and I got no responses. AVOID THIS DEVELOPER LIKE THE PLAGUE.

Although much of this application works as expected, there are parts where it fails. For example, clicking any "Smart Playlists" results in a list of zero-size nameless tracks for the playlist. Attempting to click on any song title in the list of recently-played tracks produces a similar error. Tracks or album names with non-ASCII characters in them appear to crash the PHP parsing modules, so be wary of, e.g., the soundtrack to the movie π; or albums by Asian artists that use non-Roman characters. The most frustrating part of the program is that bug reports appear to be completely ignored. I filed reports for a bug that occurred in multiple versions of the application and have been ignored. If you are willing to put up with quirky behavior, the program's Web interface is remarkably similar to iTunes and when it *can* play music it does so very well. I'm not aware of competing products that come close to KavaTunes' functionality, but if there are any out there I would recommend checking them out before paying to register this application.

I have tried to recover my registration key since January and have YET to receive a response. If you want any kind os support from this product - avoid like the plague: ======== E-mail thread ======= Zzzzzzzzzz...do I have to buy Kavatunes again? Christian Saborío On Feb 3, 2008, at 3:54 PM, Christian Saborío wrote: Help???? Christian Saborío On Jan 29, 2008, at 9:27 PM, Christian Saborío wrote: Hello, I bought KavaTunes a while back, it was called iTunesCatalog I believe. I had an HD crash and I cannot find my Paypal Transaction ID so I cannot retrieve the registration key. Can you please let me know how to proceed? Thanks. Christian Saborío