CallWave Text Messaging

Dear Sir, Thank you for contacting CallWave Customer Care. CallWave is no longer offering an International SMS service. If you have a CallWave account, you can no longer purchase international credits, but you can still send SMS messages free to the US and Canada. However, in some countries, we had to terminate accounts due to security concerns and apologize to those impacted by this decision. Feel free to contact us for further assistance and include previous correspondences when replying so we can help you better. Sincerely, John McGill. CallWave Customer Care Representative. ---------------------------------------

Been using this for about a year or more. In the beginning you were able to send unlimited SMS messages if you lived Stateside (I don't). International customers received 5 free SMS's per day... not bad. Then the international freebies got dropped but the cost of the texts (240 for $20) is pretty impressive and I've been using it regularly... until today. Locked out of my widget and account. Terminated for reasons unknown. Bit weird actually, since I've loads of credit on this thing. An email and/or explanation would have been nice...

I'de love to write a review for this widget, but I can't activate it. I have been trying for 4 days, but ti never sends the activation text message to my phone. I have tried many times, but it doesn't work. Help!

COMMENTARY2002: We are sorry to hear that you are dissatisfied with the change in Callwave's SMS service. Unfortunately, due to overwhelming demand and costs, we are not able to keep international SMS sends free beyond the beta testing phase. Our service still provides the convenience of sending text messages from your computer and our flat fee international SMS rates are among the lowest available. Users can still send 10 free international messages. To send more you can purchase credits by clicking the message in the widget or going to callwave.com/credits

This widget has been a tremendous asset in family communications for me, but recently it has stopped working as indicated on the Callwave.com site. I am no longer able to send ANY international texts for free, not the five that were previously alotted or the ten now supposedly available. I have sent multiple notes to Callwave support but have not yet received any response. Any help from Callwave on this would be greatly appreciated. Thank you!

M Chang: Your CallWave authentication and PIN information lives within the widget, so when you "activate" the widget you are logging in and you will be able to see your text log without re-entering your PIN on CallWave.com. If you want the widget password protected on your desktop for security reasons, click on the "i" button in the bottom right, the widget will flip over and you can click Logout. Then anyone who wants to use the widget will need to log in with a mobile number and PIN. I hope this helps and thanks for using CallWave.

Your CallWave text log is password protected. Even though our current system does not allow for deleting messages, your messages are not public and can't be accessed without your mobile number and your PIN. If your messages show when you click on "account" from the widget, CallWave is logging you in using cookies. You will see a logout{your email} message at the top right of your screen. If you are using a public or shared computer, be sure to log out of all password protected applications before leaving the computer unattended.

Your CallWave text log is password protected. Even though our current system does not allow for deleting messages, your messages are not public and can't be accessed without your mobile number and your PIN. If your messages show when you click on "account" from the widget, CallWave is logging you in using cookies. You will see a logout{your email} message at the top right of your screen. If you are using a public or shared computer, be sure to log out of all password protected applications before leaving the computer unattended.