Undercover
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(9) 3.8333333333333335

Track and recover your stolen Mac.   Demo ($49.00)
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Undercover routinely checks with the Undercover server. In case of theft, the Mac's unique Undercover ID is added to the list on the Undercover server, initiating the recovery process. During the recovery phase, Undercover transmits its current location on the internet, enabling the Undercover team to identify the computer's exact physical location. Moreover, Undercover also sends screenshots of the stolen Mac, revealing details of the thief's identity. The Undercover recovery center will then work with law enforcement to recover the Mac.

In case recovery fails, the
What's New
Version 5.6:
  • Added autoupdating
  • Now collects wireless connection information about the address of each wireless network a thief connects to
  • Improves the accuracy of the GPS fixes
Requirements
Intel, OS X 10.6 or later



MacUpdate - Undercover




  • VUWER
    +4

  • Prey
    +4

  • Hidden Persona...
    +2

  • MacPhoneHome
    +2

  • SecuritySpy
    +2

  • Digital Sentry
    +2
Undercover User Discussion (Write a Review)
ver. 5.x:
(9)
Your rating: Now say why...
Overall:
(25)

sort: smiles | time
burypromote

+96

Mhoutman reviewed on 15 Jan 2014
Great, finally auto-updating ! :)
[Version 5.6]


burypromote

+95

Noivad reviewed on 17 Dec 2013
The developer finally replied, and I finally got it working, but then the next time I tried to login after updating to 10.9.1, it said no account existed. I had to try a few times before I could login.

I am not sure why it showed no account, and I am certain I typed in the right password because I use a password manager. Since then, it has ran smoothly. I have not noticed a significant slow down.

The only thing that bothers me is both a positive and a negative: there is no way to confirm that Undercover is working unless you login and check location. So, if you are not connected to WiFi, there is no way to make sure it is running smoothly. I realize this is so that a thief wouldn’t also be able to find the processes running and shut them down, but it leaves me feeling less secure than if there was a way to use 2 factor auth to check without a network connection to the laptop.

I doubt my machine will ever be lifted, but if it is, it will be a real word test that I hope Undercover passes. Only time and circumstance will tell.
[Version 5.5]

2 Replies

burypromote
+1

+129
Virtualruffy replied on 03 Apr 2014
Actually if you use little snitch or other firewall software it will show you the activity. below is from their FAQ
"Is it possible to use Undercover with Little Snitch?

Yes, when Undercover (a process called uc) wants to connect to our servers (www.undercovercenter.com) for the first time, Little Snitch will ask you what to do. First of all, you should enable Little Snitch rules for all users. You can do this in Preferences - Security. Make sure to check the 'Allow Global Rule Editing' checkbox.
Then select "Allow connections forever" and set the condition to "Any connection". Make sure to check the 'Globally for all users' checkbox. The sample applies to the Eyesighter and Failure helper application that are part of the Undercover install.
After changing Little Snitch settings, make sure to lock the settings by clicking the lock icon. That way, a thief won't be able to change LS settings.

If you are running LS, we highly recommend to test Undercover by reporting your Mac stolen at undercovercenter.com and to check whether it sends location, screenshot and iSight information. That way, you can be 100% confident that LS is not blocking any Undercover traffic."
burypromote

+95
Noivad replied on 03 Apr 2014
Thanks for the info Virtualruffy. Since I wrote that I had found the process and network activity with little snitch: It was & is helpful to post here.
burypromote

+95

Noivad reviewed on 10 Dec 2013
I purchased Undercover on Friday, and despite site claims of 1 hour credential return, it has been 5 days (3 of them business days) and I have yet to receive credentials. I wrote support twice and haven’t gotten a reply yet. I feel ripped off.
[Version 5.5]


burypromote
Alembic commented on 06 Nov 2013
I don't know if upgrading to Mavericks had any effect but UC now takes blank (black) photos with my MBA's FaceTime camera, timed or manual, when reported stolen. I've sent 5 messages with screen shots to Oricule support but no response so far. My first message was sent 2013.10.24, last one, 2013.11.06. Has anyone else experienced this issue?
[Version 5.5]


burypromote

+96
Mhoutman commented on 01 Oct 2013
Nice software but I duly miss an auto-updater of the software.

Now since some time lack of support for iOS is also bad. (they had this in the past)
[Version 5.5]


burypromote
+3

+267

Gryphonent reviewed on 07 Nov 2012
I've identified Undercover as significantly slowing down my Mac. Contacted the developer but haven't heard back. If you feel your Mac is running slow, do yourself a favour and start Activity Monitor, search for the "uc" process and check how much CPU it consumes. On my system it was, on occasion, between 40%-80%! I've deinstalled Undercover for the time being.
[Version 5.1.1]

2 Replies

burypromote

+110
June8 replied on 01 Oct 2013
I've just checked the CPU usage of "uc". It's 0.4%
Of course, for v5.5
burypromote

+6
Zunga replied on 17 Oct 2013
0,1% for me. And I haven't still upgraded to v5.5 (I'm going to).
burypromote
+1

+700

Jazzyguy reviewed on 20 Oct 2012
This is a good investment . Theft is something you don't expect and rarely prepare for. I feel this app is an outstanding one and gladly endorse it.
[Version 5.1.1]


burypromote

+67

Jreffner reviewed on 20 Oct 2012
I've never been a victim of computer theft, but I have been a user since version 1. That being said, I have been very impressed with each upgrade. Especially version 5. Orbicule is very creative with the features they have added. I'm especially impressed with the ner HQ features...
[Version 5.1.1]


burypromote

+4
Martyskinner commented on 20 Jul 2012
According to the developer's announcement blog post for version 4.8, it now requires 10.5 or later — having dropped 10.4 (Tiger). This listing's requirements should be changed to match.

And from that same blog post, it would appear that the primary change in version 4.8 is for Mountain Lion's upcoming "day 1" support. Version 5 of Undercover is now planned for August.
[Version 4.8]


burypromote
-3

-3

David Phillips reviewed on 20 Nov 2011
Since 4.7, Undercover no longer reports the location for either of my machines on the undercovercenter.com website. I've contacted Orbicule several times and received no response. The software is essentially useless to me at this point.

I'm on 10.6.8.
[Version 4.7]

3 Replies

burypromote

+35
BlackMacX replied on 02 Dec 2011
Have you (I know this sounds simple) though checked that your devices are using WiFi? Remember, it needs WiFi access to determine the location of your devices. I just confirmed my own (I have two Macs) and one was found having registered most recently (registered its location with Undercovercenter.com) on Nov 29th, 2011. My other machine hasn't registered since Nov 7th; but that's fine, that was when I last used it on WiFi (99% of the time, that machine is wired and WiFi is inactive).
burypromote

-3
David Phillips replied on 02 Dec 2011
Yes, I'm on WiFi. My Macbook Air is only on WiFi, and I've tested with my MacbookPro (that's wired most of the time) to troubleshoot and that didn't help.
burypromote
+1

+5
Orbicule (developer) replied on 20 Jul 2012
David, please contact support at orbicule dot com. We reply to every message we receive, mostly within a matter of hours and always within 3 business days.
burypromote

+17
Culture Of One had trouble on 28 Jun 2011
I'm not posting a full review yet, as I'm still working out the kinks. I liked the idea of this product, and it was reasonably priced, so I registered in early June. The earlier version couldn't track my location at all, though I suspect the problem was at my end at the time. After giving the new version permission to track my location, it accurately tracks my IP address (which will allow tracking accurate within a 50km radius), but it consistently reports my Mac as being on a causeway in Miami, Florida, when it's actually in Eastern Canada. At least it's on the right continent and the right coast! Unfortunately, the error isn't on Orbicle's end, as near as I can tell; the ability to chart the location of your Mac/iPhone/etc. depends on Skyhook coverage, and for some reason Skyhook apparently thinks I'm thousands of miles from my actual location, despite providing accurate data to them on June 3rd. I suspect most US users won't have this difficulty, as Skyhook coverage seems to be pretty good in most populated areas of the USA. I've got a request into Skyhook to see if I can correct the error at their end. Meanwhile, I just hope nobody steals my laptop, or the cops in Miami are going to have a fun time finding it!
[Version 4.5]

2 Replies

burypromote

+17
Culture Of One replied on 07 Jul 2011
version 4.5 has resulted in locationd going nuts! The locationd process now tries to connect every 10 seconds (spending 5 of them connecting and 5 idle). Last night I fell asleep with my airport on and nothing running, and it ran up 112MB of access in 7 hours! Hopefully this is a bug than can be fixed before I run out of my internet usage quota for the month!
burypromote

+17
Culture Of One replied on 08 Jul 2011
Got an updated copy from the developer within 18 hours of registering my concern. Thanks Peter!

For the record: I also discovered that iTunes v10.3.1 is causing the same problem, for reasons unknown. At least Undercover has a legitimate reason to want to know my location. I have no idea why iTunes would.

+1

Lynnr rated on 24 Feb 2014

[Version 5.6]



+26

Runtime rated on 15 Jan 2014

[Version 5.6]



+4

zoom.zoom rated on 08 Mar 2013

[Version 5.1.1]



Benleivian rated on 15 Aug 2012

[Version 4.8]



dietrichbatista rated on 21 Aug 2011

[Version 4.5]



Urquidez rated on 02 Aug 2011

[Version 4.5]



+2

Mds rated on 29 Jun 2011

[Version 4.5]



Marc Manabat rated on 27 May 2011

[Version 4.1]


Downloads:17,728
Version Downloads:274
Type:Utilities : Security
License:Demo
Date:15 Jan 2014
Platform:Intel 64 / Intel 32 / OS X
Price: $49.00
Overall (Version 5.x):
Features:
Ease of Use:
Value:
Stability:
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Undercover routinely checks with the Undercover server. In case of theft, the Mac's unique Undercover ID is added to the list on the Undercover server, initiating the recovery process. During the recovery phase, Undercover transmits its current location on the internet, enabling the Undercover team to identify the computer's exact physical location. Moreover, Undercover also sends screenshots of the stolen Mac, revealing details of the thief's identity. The Undercover recovery center will then work with law enforcement to recover the Mac.

In case recovery fails, the software has an ingenious plan B: it will simulate a hardware failure, urging the thief to send the computer in for repair or sell it. As soon as the thief gets rid of the Mac, Undercover will warn the new user that the Mac has been stolen and that it should be returned as soon as possible. The computer will shout from time to time that it has been stolen and Undercover will take over the screen, displaying how the Mac can be returned while making the computer unusable.


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