I’ve been a paid lifetime MTR user for several years; I went lifetime in order to avoid the laborious registration hassle that goes with each paid upgrade. Did this save me from the hassle, upon upgrading? Ohhhh noooo, oh hell no. It sent me to registration hell instead.
I keep detailed records of everything, so, I wanted to upgrade to MTR5 I have to log into the website to find out how to do it..... some of the steps, I have to send in an email request and receive instructions back, then I have to reply and attach the authorization file, Easy? cough, cough, I screwed it up and my screwup infuriated the webmasters and I damn near lost my lifetime license, I had to do major damage control to keep from losing my license (massive apologies and groveling).
What I did wrong, is that I unzipped the lic file (thinking it would be convenient for them) and I sent it in using gmail instead of Apple Mail. All hell broke lose. 2 violations I was supposed to leave it zipped and do a reply to the email I got, and could only use Apple Mail (even though the reply goes to a gmail account). That's not all, I had to list all my previous PayPal transactions in the format provided with the exact spacing and no mistakes. If I omitted any of the prior PayPal transactions or made a formatting mistake, then I would get nothing back. I had previous upgrade PayPal transactions prior to going lifetime. I would assume that GB audits all that for accuracy before granting the upgrade file.
Thats not all. I decided to upgrade to a new Mac. Bad, bad, bad. The license is pinned to the machine, not the user. I had to get permission to move MTR to my new Mac. Fortunately it worked, and, yes I did send in all my previous PayPal transactions in the proper format.
Thats not all. I plan to upgrade from System Yosemite to System El Capitan via a clean install without using migration assistant. I'll probably have to get permission and go thru the goat-rope again.
Recommendation: there needs to be a full credit computer science course on how to register MTR.