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Data Rescue Reviews

08 November 2019

Powerful hard drive data recovery software.

5
Bento de Espinosa
24 July 2019
Version: 5.0.10

Most helpful

Fantastic! A lifesaver.
(1)

How would you rate Data Rescue app?

Read 191 Data Rescue User Reviews

1
mzulgis
15 September 2020
Version: 5.0.11
Data Rescue used to be about helping the customer - it now seems more about helping the developer make money. They have lost their way and in the process come up with a product inferior to Data Rescue 3. Thumbs down
(0)
1
Ashy
14 September 2020
Version: 5.0.11
it seems that prosoft have become venal, and have started to stop formerly working apps being able to login .... saying the password no longer works, and expecting users to pay for a new password, even tho i am actually still using OSX10.13.6 which i know the app used to work in ... so the reports that the company have become money-obsessed over their former interest in helping mac users seems to be verified ..... just another bunch of software jerks, sad but true
(0)
1
pettifogger0712
07 August 2020
Version: 5.0.11
Pathetic and greedy service from a company I once trusted to get the job done and always recommended to others. ALL my licences for earlier versions before DR 5.0.11 have now either been REVOKED [I have licences for versions 3 and 4] *or* you are forced to upgrade whatever point upgrade of v5 you are running to version 5.0.11 which introduced the 5-drive limit. Version 6 was released in June and - to be blunt - ProSoft Engineering can go hiking with their ridiculous new drive limits. I will NOT be uograding to Version 6 and will be spending my money elsewhere. NO LONGER RECOMMENDED
(0)
abersabeel111
07 June 2020
Version: 5.0.11
Bought this very expensive Data Rescue app for a a couple of years ago, and only used it very few times since then. Now I need to use it, I get to know that I have to pay yet another hefty amount to upgrade and use in Catalina OS Definitely do not recommend it. Its a waste of money
(0)
1
audioarcheology
27 April 2020
Version: 5.0.11
I had no idea about the 5 drive limit. I will call them on Monday since this was very costly and I have more drives I will need to use this on. If that can be altered to my personal drives and more than five I will amend this and ad my findings. I can see where they might want to protect their product being overused, but I'm looking at having to use this on probably more than five... but not much more. I also have had problems finding the files I had just deleted. I didn't even use the computer, but restarted it in HD read only mode. So they have to be there.
(0)
1
infodron
09 March 2020
Version: 5.0.11
very poor service ........ I bought data rescue 4 for 107 dollars a few years ago and now serial number no longer works !!!!. They say my mac is too old and no longer support ..... f ... ng money makers. Terrible!
(1)
2
yoshzim
23 January 2020
Version: 5.0.11
I was very disappointed that having purchased it for about 80$, two years down the line it no longer works because - they tell me - it "is not supported with macOS Catalina". Only option: buy license for Data Rescue 5 :-(.
(1)
1
grid
07 January 2020
Version: 5.0.11
This software saved my behind several times - however all of the sudden my license of version 4 stopped working without any change in OS. Support told me the version 4 was limited to maxMacOS 10.9 although I bought it in 2017 when 10.13. was up-to-date - they must be joking. As they introduced a 5-drive-limit in version 5 anyone still being their software must be an idiot or very desperate...
(0)
jackoholland
05 January 2020
Version: 5.0.11
Data Rescue 5 asks me Activate and when I try it says I need to connect to the internet, I AM!
(0)
1
carawallis
16 September 2019
Version: 5.0.10
The software is expensive and does not do what it promises to do. I ran a deep scan, which took a long time, and the software recovered four out of thousands of accidentally deleted files.
(0)
1
Mickael Boblan
05 September 2019
Version: 5.0.10
The software did not work I ask for a refund and the service was catastrophic, they are dishonest
(0)
jaebersold
02 September 2019
Version: 5.0.10
Can i repair a ExFat disc on a Mac with this SW ?
(0)
Show comment (1)
5
Bento de Espinosa
24 July 2019
Version: 5.0.10
Fantastic! A lifesaver.
(1)
0.5
mzulgis
16 January 2019
Version: 5.0.7
Disappointed to read about the 5 disk limit. Their advertising says 5 devices, which I took to mean that the software can be installed on up to 5 computers but that this limit excludes external hard disks. I think this limit is mean and greedy. My half-star's worth.
(1)
Show comments (3)
5
annalee851014
18 April 2018
Version: 5.0.5
Data recovery is a process in which a software is used to retrieve inaccessible data from a storage device such as a hard drive, memory card, pen drive, etc. Retrieval of data may have to be done if the hard drive crashes suddenly, the data is automatically deleted due to a virus, unknowingly deleted by yourself, or the files are corrupted. The primary task of data recovery software is to scan the storage medium to find lost files. Data recovery software has several different recovery algorithms, including Undelete Protected Data, Quick Scan and Deep Scan. It will run through them one at a time until your lost data is found. Here is a list of best data recovery softwares that I have found: Here is a list of best data recovery softwares that I have found: 1. uFlysoft uflysoft.com 2. Recuva 3. Disk Drill disk-drill.en.softonic.com/mac 4. Glary Undelete 5. Panda Recovery 6. SoftPerfect File Recovery 7. EaseUs Data Recovery Software easeus.com
(0)
5
wboweng10
27 February 2018
Version: 5.0.4
I have had this one for years. Thankfully, I've only occasionally actually needed to use it, but when I did, it performed as expected. Developers keep it pretty current and I've no issues to report. I consider apps like this to a hedge against the occasional nightmare scenario when all else fails, including backups, and there's nothing left to try. Enter Data Rescue!
(0)
5
DragonMaster
24 February 2018
Version: 5.0.4
Have not had the need to use yet. Does work on High Sierra. Ran a quick scan and it seemed to be a fine app.
(0)
5
Fariborz
31 January 2018
Version: 5.0.4
If anyone is interested in buying this application for a very low price then this is the time. Since yesterday (Jan 30, 2018)’ it’s on sale for $5.00 for a full license. For obvious reasons I can’t publish the link but search for it on Google and you you’ll get a real deal. Fariborz AMIRSHAHI - Verona (Italy)
(0)
3.5
Anynymoose
17 December 2017
Version: 5.0.3
Their customer service stinks, and their upgrade pricing also stinks. However, Data Rescue 5 was the ONLY software I tried (and I tried many, both for Windows and macOS) that would recover the files on my drive. I knew the data was there, that it was intact, and there were no hardware issues, but other software couldn't do a thing for me. Zero, zip, nada!

Data Rescue 5 took many, many hours to scan my 4TB drive thoroughly (So many hours I lost count. Maybe around 24 hours, give or take.) But in the end, it found all my missing video files. And totally intact, too. Playable as is. I did have to rename them myself, but that wasn't a big deal.

My case was pretty unique. My drive had been part of a home-made DVR I disassembled. My old DVR software was out of date and no longer supported, so I finally just gave up. But I did want those video files I'd spent over a year recording. The whole last year of David Letterman and CSI and a bit more. But however I had my drives configured with Windows, once I tried to read my main drive by itself, it just wouldn't work.

Data Rescue came through for me, but I still think their support and pricing sucks. In my case, I happened upon a Black-Friday sale after Thanksgiving, ($35 from MacSales.com) so it wasn't nearly so expensive as it usually is.

Considering their lousy support and usually very high price, three and a half stars was the best I could rate it.
(1)
2
Eric•Woehler
26 October 2017
Version: 5.0.2
So I just bought DR 4.3.1 on 27 June 2017 and now have to pay $50 for an upgrade to DR 5? I think not. I can't see anywhere on their web page about recent purchases and upgrades. Not impressed! 4 stars for software, 0 stars for upgrade options.
(2)
Foulger
26 October 2017
Version: 5.0.2
I too have used Data rescue through version 3 and 4. The 5 drive limit is a killer. I'll use DR4 until it no longer works then go look for a more friendly recovery app - there are plenty around.
(5)
Zunga
18 October 2017
Version: 5.0
I was going to buy it, since I used DR3 with overall good results. But the "5 drives limit" quickly made me change my mind. I'll give Disk Drill a chance.
(8)
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Noraa
14 October 2017
Version: 5.0
Wow, 5 drive recovery limit is brutal. I've used Data Rescue 4 on countless number of drives - guess I will be sticking with it for the time being!
(9)
Derekcurrie
13 October 2017
Version: 5.0
Q: Does Data Rescue support macOS 10.13 High Sierra? A: Yes, if you boot off a specially made bootable recovery drive (USB flash, etc.) or you're attempting to rescue data from a non-startup drive. Otherwise, no. The information about this evolving situation regarding ProSoft software and APFS is here: https://www.prosofteng.com/blog/whats-new-with-apple-macos-high-sierra-update/ "With the release of macOS 10.13 High Sierra, our recovery software, Data Rescue, can no longer access the startup drive when running in a normal Mac desktop environment due to Apple’s System Integrity Protection (SIP) feature. SIP is a security mechanism built into the operating system that prevents normal programs from reading the startup drive. In addition, it secures other components such as preventing system files from being deleted or overwritten. "As a workaround, Data Rescue provides the ability to create a bootable recovery drive to run Data Rescue in an environment that can safely access the startup drive. To utilize this feature, you will need a thumb drive (USB is preferred) that is 8GB or greater. Creating a Recovery Drive on a device will erase all contents of the device. It is recommended that you backup the files of the drive or use an empty device."
(2)
JamesHarrisPhoto
13 October 2017
Version: 5.0
Nothing in Data Rescue 5 compels me to upgrade for additional $49. Disk Drill Pro has been awesome for me and I will keep using it. And with the 5 drive limit, I consider it crippleware.
(8)
4.5
Karter
11 October 2017
Version: 4.3.1
Surprised nobody here has talked about Data Rescue 5 (the newest version released). I'm very impressed by all the updates that they dropped on this one, although it does not fully support the new AFPS file system (it stinks, I know), it has easily become my go to "professional" data recovery client.
(0)
1
Jminnihan
23 August 2017
Version: 4.3.1
Don't bother buying this Piece of S**t software. You can't move it from one Mac to another without re-buying it. They only allow one activation on one Mac forever!
(7)
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mzulgis
07 August 2017
Version: 4.3.1
Surprised by the 5-drive limit - stingy to say the least. It's like buying MS Word then finding out you can only write to the same 5 people unless you pay more. Why should they limit you like this - money? I'll avoid this like the plague. Byeeeeee.
(6)
1
Annadyne
05 July 2017
Version: 4.3.1
Requires an internet connection and authorization EVERY DAMN TIME you want to use it. Version 3 did not. No option to even have authorization reside with on-computer eletronic dongle like iLok or similar. Plenty of other software out there that offers reasonable authorization for paying, legit users. Not buying again or using.
(14)
Show comments (2)
0.5
gheimdal-1
25 May 2017
Version: 4.3.1
Bummer. Impossible to download and activate a demo. Too bad. Do I have to give it half a star?
(2)
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5
squareeyes
31 July 2016
Version: 4.2.1
I have the following (all latest versions, not cheap): Drive Genius Disk Warrior TechTool Pro None fixed my Fusion drive either booting from their own bootable medium or from another working machine. 'Data Rescue' DID however live up to the name and rescued all my data and copied it to another low cost USB 3.0 drive. It's up to you , do you want to fix disks or do you want your data back? It's a shame the last option is always the one that damn well works but it did. Thanks and I will come back to you one day I expect!
(0)
Big Johnson
15 June 2016
Version: 4.2.1
This app has not yet been updated to protect against the Sparkle updater framework vulnerability that was discovered in Jan. 2016. Apps that use a vulnerable version of Sparkle and an unencrypted HTTP channel for server updates are at risk of being hijacked to transmit malicious code to end users.
(4)
0.5
Jacobsjunction
16 December 2015
Version: 4.2.1
WHAT?? $99 to recover only 5 hard drives or pay a $299 annual fee! That's ridiculous. The previous version didn't have that limitation, and it wasn't $299. Shame on you Prosoft
(9)
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0.5
Sir1963
26 November 2015
Version: 4.2.1
$99 to recover 5 hard drives or get gouged by a $299 annual fee ??? Bought Disk Warrior instead. Prosoft has been removed as a preferred software source.
(7)
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Libertyforall1776
28 October 2015
Version: 4.2
4.2.1 is out: • Add compatibility with 10.11 • Fix bug where available bytes can be reduced if the recovery immediately fails • Fix some recovery errors from preventing a final completion dialog from showing • Use a built-in web browser for opening URLs when in BootWell
(0)
3
georgesasi77
27 October 2015
Version: 4.2
hi, i checked out this app demo on my reformatted hard drive, scan results showed all my files. i chose 3 files under 2GB n recovered them. I checked out the files - mpeg n mp3 recovered fine but mov file recovered cud not be played. can't mov files be recovered by this app as indicated. how do i proceed to buy this from the present scan.
(0)
Holypoly
21 September 2015
Version: 4.1
Version 4.2.2 is out:

• Improved performance of SQLite module
• Add serials to drives in "Add RAID Set" when available
• Fix Clone not filtering out system drives.
(0)
Show comment (1)
5
randall-hedges
17 June 2015
Version: 4.1
Worked brilliantly. Used it to recover an SD card and was easy to do.
(0)
4.5
GeogProf
06 February 2015
Version: 4.1
Don’t know why v. 4.1 gets a much lower rating that the last version, I think it rocks.
(0)
1.5
sak1364
05 January 2015
Version: 4.1
I've purchased several versions over the years. Now at the time I most needed it, it didn't work. I accidentally deleted a folder on my SSD drive and immediately stopped using it. When I ran DR3, sure it found thousands of files, but not the critical files I needed. It did find the TurboTax files I wanted, but TTax couldn't open them. I thought maybe DR4 would have better luck so I bought the upgrade. Same problem. I even tried testing it by creating and deleting a simple text file. DR didn't find it. Talked to a couple people in tech support who basically gave up after several emails back & forth. Now they have the convenient excuse that I bought it at my own risk and won't refund my money. I'm no longer happy with Prosoft Engineering.
(2)
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Prosoft
15 December 2014
Version: 4.1
In response to: RobertcooganDec 14, 2014 What if you don't want to upgrade? DataRescue auto-upgraded and now won't work unless I fork over the $50. How about allowing people do re-download 3.x? You do not have to install Data Rescue 4. You can go back and reinstall Data Rescue 3 if you have already installed version 4. If you are running 10.7.5 or Newer, then Data Rescue 3 is not supported. You can download and install the latest version of Data Rescue 3 from the following link: http://s3.amazonaws.com/prosoft-engineering/drmac/Data_Rescue_3.2.4_US.dmg If you have further questions please contact our US-based support team at: 877-477-6763 option: 2 or support@prosofteng.com.
(2)
jhersco
25 November 2014
Version: 4.0.1
Current version is 4.1, dated October 10. I'm not sure why MacUpdate is still offering v4.0.1.
(0)
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Prosoft
08 September 2014
Version: 4.0
Hello, Thank you for all your support! We wanted to clear some things up, Data Rescue 4 is $99 for downloads, this allows you to create your own BootWell™ drive (you will need to use a 3.0 USB drive that is 4GB or larger), for an additional $15, plus applicable shipping you can have Prosoft send you Data Rescue 4 installed on a custom built 16GB, flash drive. This is an ideal solution for those who are not as technical or who would simply prefer to have a tested easy to use option. As you may know our support team is based in California and we would love to hear from you if you have any questions or feedback for us. 877-477-6763 (option 2) or support@prosofteng.com Thank you, Jennifer Bell jbell@prosofteng.com Marketing Manager for Prosoft Engineering
(2)
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DarwinM7533
07 September 2014
Version: 4.0
Same UI for the past decade. Tired, corny theatrical animation. Makes me think that Prosoft are more amused with their tired visual cleverness than with providing a proper update from v3 to v4. Likewise with Drive Genius. Why are Drive Genius and Data Rescue two separate products costing $200 for the pair?
(4)
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robfol
05 September 2014
Version: 4.0
It may be good but $49 for an upgrade is off-putting
(3)
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Eric•Woehler
01 August 2014
Version: 3.2.4
Hung while updating. Small black window with pinwheel "Quitting, please wait" and main window "Installing Update..." sat there for several minutes before I had to force quit. Restarted app and new version was present. First time I have seen this behaviour. All good with new version but would hope devs fix underlying issue(s) re in-app update.
(0)
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Michael Frankel
26 March 2014
Version: 3.2.3
Attempted to update from 3.2.2 to 3.2.3. The update downloaded but hung when trying to quit the app. Also displayed some strange messages about Low Disk space in the Console. In any case, after force-quitting, the app re-opened and the new version was there. Think the developers might want to look into the in-app update issue.
(0)
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5
Bento de Espinosa
20 February 2014
Version: 3.2.2
I have used it many times and it always worked flawlessly!
(0)
5
Big-Mac-XXL
30 December 2013
Version: 3.2.2
Yesterday someone accidentally deleted all my photos and videos on my camera SD card. Since some Canon cameras cannot used on a Mac as a drive or volume I bought a card reader, plugged it into my MacBook and started Deep Scan. It recovered all my films and pictures and even many I deleted months ago. The program did the job perfectly. I highly recommend Data Rescue!
(0)
2.5
Moofing
07 December 2013
Version: 3.2.2
I've always liked this product, but the interface new version gives me motion-sickness. Just what you need when you are worried about recovering lost data! The worst is the animation initial selection window. Talk about form over function! Was this product sold to a video game development house? It needs a preference for removing all animation. You know — for adults.
(3)
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