VELADG  Hello Don,

I'm the developer of VelaClock Deluxe.

If you have a problem to report, please contact us directly either with the "Send Feedback" button on the back of the widget or from our web site.

The built-in software update should work fine. We have not received problem reports from other users concerning that issue. Does it work for you in the latest version of VelaClock Deluxe? Please contact us directly.

Thank you,

Chuck  
(Version 2.1.10)

VELADG  I am the developer of VelaClock Deluxe.

After purchasing VelaClock Deluxe if one is unsatisfied, please contact us directly (via the Send Feedback button on the back of the widget or from our web site). We have a liberal return policy and we do not always monitor comments made on macupdate.com.

Also, before purchasing VelaClock Deluxe please try out the fully functional demo for up to 15 days.

Thank you,

Chuck  
(Version 2.1.10)

VELADG  First, please submit support requests and technical questions directly to us. If you own VelaClock, click "Send Feedback" on the back of the widget. Otherwise, click the "support email" link on this page: http://www.veladg.com/company.html.

For users in Argentina, Mac OS X cannot currently be correctly set to the time zone of Argentina with Daylight Saving Time on (that is, UTC-02). But, the time zone of Rio de Janeiro, Brazil is UTC-02; this is currently the same as Argentina.

Turning off "automatic time updates feature and input the correct time" as KOSOVAR1 recommends is indeed one solution. Doing this will prevent precision time for your Mac. I recommend setting your Mac OS X time zone as follows:

1. Select 'System Preferences' from the Apple menu.

2. Click on the 'Date & Time' icon in the System category.

3. Click on the 'Time Zone' tab and confirm that the time zone is set to

"Rio de Janeiro - Brazil". Important: make sure to check the 'Set date & time

automatically' checkbox.

4. Click on the 'Date & Time' tab and confirm that the time is correct for

Argentina.

5. Display VelaClock and wait for the minute to change to a new minute (to

cause the widget to update itself). At that point, everything should be correct.

This solution will work until February 15, 2008. Hopefully, by that time Mac OS X will be updated to show the correct time for Argentina. At that point, you'll need to set your Mac OS X time zone to Buenos Aires, Argentina.

Here is the official announcement (in Spanish) for the time zone change:

http://www.boletinoficial.gov.ar/Bora.Portal/CustomControls/PdfContent.aspx?fp=28122007&pi=10&pf=10&s=0&sec=01

Argentine Congress OKs time change to save energy (in English):

http://uk.reuters.com/article/oilRpt/idUKN2734841120071227

Thanks,

Chuck  
(Version 2.1.4)

VELADG  Developer response to the previous comment:

Purchasing a VelaClock license entitles you the right to install it on two computers (such as one desktop and one laptop machine). If you purchase a new computer, VelaClock can be installed on it by downloading it from our web site then registering it using your serial number. If you have a registration problem, please contact us for help. Most registration problems are resolved within 24 hours; often these issues are resolved within minutes.

We disclose the fact that VelaClock uses Product Activation both on our web site (veladg.com) and at the time of purchase. If a person somehow misses this, we will refund their money and deactivate the product.  
(Version 1.9.3)