RYO  I'm sorry for the uninstall experience. We'll definitely come up with a better uninstall solution, as well as a website section providing relevant information.

Actually, you should contact us when you had problems. We're replying to all our income emails.

Thank you again.  
(Version 3.0.0.41)

THEPRINT  This is why I love the internet: I post a review and get a response from the developer.

As for creating a better uninstall and updating information, that's awesome! Two thumbs up.

I would have probably sent an e-mail with my problem, had I not been able to solve it myself. Like I said, it took me about half an hour to figure out; usually you have to wait longer than that to get e-mail response. :)  
(Version 3.0.0.41)

RYO  It's great to hear from you again! But you know what, we probably can reply your email in less than the time you spent --- but never mind.

Thanks for your message. We'll do whatever it takes to improve our software.

Thanks again!  
(Version 3.0.0.41)

KIDCLAM  Can you tell us here then how to uninstall the software?  
(Version 3.0.0.42)

RYO  Hi, yes! Of course!

Actually we've JUST added an uninstaller application to our latest build. Please take your time, download it again from our website, install it, then you'll see the uninstaller. Use it to uninstall safely and quickly.

Or, if you don't want to go through the hassle again, you can just trash the "Pagico" folder in your "Applications" folder, then restart your computer before emptying the trash (you wouldn't be able to empty it without restarting).

Hope that clarifies!

Thank you, and sorry for the inconvenience of not having the uninstaller at the first place.  
(Version 3.0.0.42)

THEPRINT  Actually, rebooting might not work. It didn't for me. What I did was open the Activity Monitor (found in Applications > Utilities) and manually shut down the Abyss webserver. Only then was I able to empty the trash.  
(Version 3.0.0.42)

KIDCLAM  Hi "The PRint"

How did you manual shut the server off. I don't even see it in the process list in Activity Monitor.

btw, uninstaller is not in the new installer.  
(Version 3.0.0.42)

RYO  Hello there:

To use the uninstaller (recommended), please download the latest version of Pagico (Standard) for mac, install it. After the installation, you'll find the new "Uninstall Pagico" application in your "Applications -> Pagico" folder.

The uninstaller is not directly included in the downloaded package.

Thank you!  
(Version 3.0.0.42)

KIDCLAM  I downloaded our installer again, installed the software and...

NO UNINSTALLER. This is getting so lame.   
(Version 3.0.0.42)

RYO  Hi,

We've just double checked the file downloaded from our server, that after the installation, the "Uninstall Pagico" application is there, in the Pagico folder.

It could be caused that you were downloading a cached version of the package, or you were probably have downloaded multiple packages from our website and used the wrong one.

I'm sorry for the inconvenience of not attaching the uninstaller in the first place. But please understand that we're actively helping.  
(Version 3.0.0.42)

KIDCLAM  I have received your uninstaller from email, but there are items in the trash that still cannot be trashed, namely "php", "ioncube_loader_dar_5.2.so"... anyone know how to trash?  
(Version 3.0.0.42)

RYO  Please try rebooting your computer to resolve this. You'll see the message that the ioncube things can not be deleted if you have trashed the Pagico folder manually without rebooting.

So rebooting your machine will resolve the issue.

Thanks!  
(Version 3.0.0.42)