RUTTOPIA I'm sorry you're experiencing these problems with Prospects. Although you are completely entitled to your opinion regarding the product, I did want to respond briefly and mention that you stopped communicating with me as I tried to resolve your problem. The last email I sent contained instructions for sending me the Prospects file containing only the account with the problem. This was a last resort as I tried repeating the steps in your emails and could not reproduce the problem on my end. You responded indicating you were going to try some other things, but I never heard back regarding your situation after that. I am working on a 1.1.4 release which will fix some bugs found in 1.1.3 (including some bugs that cause crashes) in preparation for the 1.2 release. I would really like to resolve your problem in the 1.1.4 release. I realize we have spent considerable time in emails trying to work through your problem, but I would like to resolve the crashing if you're willing to continue the troubleshooting process. Also, please note that transactions that are imported with incorrect dates, it usually means the incorrect date format (MM/DD/YY, DD/MM/YY, etc) was selected during the import process. This can result in a numerous issues with the import. Again, I'm sorry you are experiencing these problems and would like to help resolve this via the support email if you are still interested. (Version 1.1.3) |