OTTONOMY  Sheesh, David! Why didn't you write a troubleshooting comment? The star ratings are for reviewing the overall performance, features, and value of an application. Developers of commercial software should be expected to have prompt and effective troubleshooting support, but they rarely do. People who give away their effort for nothing, or practically nothing are incessantly criticized here if they take a few days to respond. I don't understand this.  
(Version 0.4.2)

OTTONOMY  Nothing else comes close. 1Password far exceeds the capabilities of any other password/login manager. Development never gets stagnant either. If I have a question or a problem, someone answers me via personal email almost immediately, even on weekends. What problems I have had were easily resolved with a little guidance from the friendly support staff. Convenient work-arounds have been provided for unusual feature requests. New and improved functionality (which hardly seems possible, as the product is already perfect) seems to come with every one of the frequent updates, which are painless to install. Synchronization across browsers and computers is effortless. Importing the database from my old, somewhat obscure password manager was simple, even though 1Password didn't specifically support it. I can't wait for version 3.0!  
(Version 2.9.13)

OTTONOMY  Almost didn't upgrade to Leopard when I found out Saft might be killed by Apple's decision to rid the OS of input managers. I'm so glad I was wrong. I can't live without Saft. When I use someone else's Mac, I feel like I'm using a retarded, incomplete version of Safari. Automatically saved browser sessions are at the top of my list. Always opening new browser windows in a new tab instead. PDF export as a single, unbroken page. Zooming all browser windows to max. So many other features I don't notice till they're gone!  
(Version 10)

OTTONOMY  I managed to download the updater from a Windows machine!?#@?!!  
(Version 7.1.2)

OTTONOMY  Like others, I cannot login for download. "General_Login_Error"

I tried to report the problem, and was unable to use Roxio's online "Self-Service" system either.

What a terrible website!  
(Version 7.1.2)

OTTONOMY  Move Items X is one of my most essential utilities. I move a lot of files around, and I never have to open a folder or clean up a mess afterwards. I appreciate the responsive version releases, always available within days of any OS X updates.  
(Version 1.3.2)

OTTONOMY  I keep an alias of eMail Alert in my Startup Items folder and run it in the background. I have found it to be far less likely to conflict with other apps or extensions than my main email client, Outlook Express. It is lean on RAM usage, offers a much greater range of notification options than OE, and it gives me a quick way to preview my messages before downloading them with OE. This saves me considerable time if I get spammed. eMail Alert also offers a floating notification dock which pops up and offers to either open its main window or launch the default email app. Mark Kiami criticizes this app because he doesn't understand its usefulness. One has to wonder if he even understands shareware, as he seems to have paid the registration fee for an app he didn't even like.  
(Version 2.6.2)