MORPHO CHMA, I have to ask, are you sure you were using LightSpeed? All of the things you have listed in your review are complete opposite to the reality of LightSpeed. I have been using LightSpeed for over a year now and it has done nothing but save me time and troubles. If one has experience with any Point of Sales software, you will see LightSpeed to be a GREAT product. CHMA, have you had much experience using computers, POS, Mac or running a business for that matter. I have to question this due to your posting. It just doesn't make sense. Did you hire a certified LightSpeed reseller? It just sounds like you really have a learning curve issue with either computers or software and jumped in with no skills. Sorry I am not trying to bash you, as you did Xsilva (who as been great for me), but I am trying to figure out where you got the negative experience from as I just don't see truth to what you are stating. I have a couple of friends using LightSpeed (which is why I started using it), and they too rave about how it is better than anything out there we have used. PC or Mac. I have used quite a few different POS systems. The cost, IT time and frustration was huge. LightSpeed has cleared that up for me by and long shot. All software has development and issues throughout time. Even Apple with it's OS has issues from time to time, but they take care of the issues in a timely matter, just as Xsilva has done for issues that happen with operating system changes and such. Support? Again, who have you been dealing with. The other POS systems I used, I was left alone to figure things out and became quite the tech myself with this stuff, but with Xsilva, I have not experienced that at all. Their support is quite good I thought. Really I just can't believe that this posting is real. Sounds more like you just don't know what you are doing with anything computer or POS related. Sorry not trying to be mean, just really taken back by your posting. Good luck with business!
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