BIGCHARLES  I agree with Mileslong and Webkarnage. I've spent countless hours evaluating Rapidweaver versus all other similar products in its category, including but not limited to Freeway, Sandvox, iWeb, and Shutterbug. I also own GoLive and have used Dreamweaver.

RW is the real deal. It's where I've put my dollars, and it hasn't broken the bank either. After a discount eCoupon (and before themes and plugins) it cost me all of $39.99. Darn good value. And the user community is amazing - unlike any other (in a good way :-)  
(Version 4.2.3)

BDKENNEDY1  Technically, you can create a web site from scratch. You CAN NOT create a web site from scratch with this product without downloading and using the developer tools and learning them. There are other programs available that allow you to create custom themes and they cost money - as much as $100.  
(Version 4.2.3)

GOODTIME  You hit the nail on the head. We are slowly figuring out it is impossible to keep everyone happy. But the passion is what drives us even though we might be a little insane on the frequency of the updates.

Recently we worked on an issue for one user an it took us about 7 tries to get it fixed. The user could only get 2.0.0 alpha 1. The farthest coul phyosicyly d go back was alpha4. So we took that and compared it to 2.0.11. Long story short we did get it fixed with this version.

You may be wondering why we rearranged the software code for one person? Our thinking is if one person is having a problem there is most likely at least 10 others that ran into it and are experiencing the same issue.

We did get the problem fixed in 2.0.18. It turned out this guy that had a problem with it was a pretty big comedy writer for 20 years of many popular comedy shows. It made us feel pretty good that someone in hollywood was using our software and was kind enough to let us know what was working and what wasn't. It took us about a dozen emails back and forth to get it resolved. The whole time he was very professional and we did not know who we was at the time.

Thanks for the great feedback. I saw your other 5 star rating got lost when MacUpdate merged SP1 and SP2.

Yes we are very passionate about what we do even though this is just part time gig. In reality it is a second job that pays less than minimum wage but we enjoy every minute of it.

StarPlayr has been one of the toughest yet most rewarding projects. And we're not really programmers either. We are people who have an idea on how to do something then we just figure out how to execute it. None of us have any formal training or background in computer programming. We do have lots of experience and trial and error. That might count for something, but the passion is what fuels us. It can often be mistaking for other traits but without passion man this would really be a boring gig.

Cheers,

gt :)  
(Version 2.0.18)

JOELLEVIN  That's because this isn't an FTP *client*, it's an FTP *server*. They are totally different things, and both have a hugely different set of setup options and what not.  
(Version 4.8)

MILESLONG  Fair enough, no offense, I just post honest opinions on here, good and bad. I never said it was too hard for anyone who knows what they are doing, just for an average user. I always say, anyone who can even create an application of any kind, good or bad to me is really talented.

Maybe as I get more and more advanced with this I will learn to appreciate your product. I am better now than when I wrote my review, I will take another look.  
(Version 4.8)

JOELLEVIN  Oh, this isn't my product, I was just trying to shed some light on to why you may have gotten confused when trying to use it as an FTP client. :)  
(Version 4.8)

CENOCRE  "I just post honest opinions on here"

But it appears that you missed Joel's point. You entire comment was off base given that you were commenting about a different type of product. It is not what you were looking for. CrushFTP is not intended for what you were looking for so it is not fair to cut it down for something that it is no supposed to do. It's like cutting down Photoshop because you couldn't figure out how to record movies.

CrushFTP is a SERVER and is what web hosts use to pass files on the "client" that you are using. It is a different part of the FTP chain. It is essentially the master and, unless running a web or fileserver, most people will never need to set it up themselves and will never need it on their computers.  
(Version 4.9.5)

APPLE_JULIEN  Thank you ;)  
(Version 1.3.5)

GOODTIME  I will be more than happy to helo you with your login problems on the Nicemac.com BBS.

StarPlayr has been tested to work with USA and Canada accounts. It uses the same URL at Sirius' webplayer to login.

If you can login via the web player, you should not have a problem logging in via StarPlayr. If you are using some other player that caches your Login, then it could be that your login expired.

Thank you,

Goodtime  
(Version 1.0b7)

MILESLONG  i have had a sirius account for a long time. i have a sirius player at my office that i own and one at my home. i recently downloaded the sirius for mac player on my mac and use it often. i liked the interface of this new app but i can't login. i have tried repeatedly but to no avail. the help function is of no use here. perhaps i am doing something wrong but it shouldn't be difficult for someone like myself with an MBA and business owner to login to an application.   
(Version 1.0b7)

GOODTIME  Free Customer Support is available at http://NiceMac.com.

I am more than happy to help you with your login problem there.

Sincerely,

Goodtime  
(Version 1.0b7)

GOODTIME  Did you happen to Click on the Login tab at the lower right? You can type in your Login and Password there. Select the appropriate "web" player to log into Sirius.com or SiriusCanada.ca.

Then Press Login.

It will say in the Status window if it is successful or not. If you still cannot get it, please register at NiceMac.com and post your system specs, version # of software, etc. there and ask for help. Many people are using StarPlayr without problems, so I expect this is something simple.

Are you using this at work or at home?

Sincerely,

Goodtime  
(Version 1.0b7)

GOODTIME  On the bottom right of the UI where it says Shortcuts. There is the Login tab. Click on that to go to the login screen.

Another way to get this, but not nearly as obvious: Click on the STARPLAYR BAR Graphic at the top. It will bring to you an iPhone like UI.. Then click on the first icon that pictures a Tree. This will bring to to the login screen.

The UI is still being worked on.. I will add a login Menu.

I think you just have not found the login screen yet.. am I correct?  
(Version 1.0b7)

GOODTIME  http://nicemac.com/index.php?topic=996.msg4885#msg4885  
(Version 1.0b7)

MILESLONG  there is no tree or special login area in the bottom right hand corner. there is an option for "star desktop" i go to it and there are three options "sirius login" "star player" and "preferences"

i go to the login area and type in my login info which works on sirius player but it keeps telling me that the login info is incorrect and it is not incorrect. it always starts up like its going to login to some station but the throbber just keeps spinning and never does anything. very frustrating to say the least.  
(Version 1.0b13)

GOODTIME  Sorry that you are frustrated. The Star Desktop is NEW and came out weeks after I commented.

I suggest that you try the following:

1. Request a 3-day pass from Sirius and test a trial account.

2. Make sure that you are using the correct web player settings.

Sirius.com is for USA accounts

SiriusCanada.ca is for CANADA accounts

3. If you are still having problems, call Sirius and make sure there is nothing wrong with account, login or password.

4. StarPlayr uses the Sirius Web player. It does not do the validation. Sirius handles the validation. StarPlayr only can do what the Sirius Web player allows.

5. If you do all this and you are still having problems, free support is available at NiceMac.com. I would glad to help you there. Where I will be able to instruct you to upload some log files and help troubleshoot this problem.

Sincerely,

Goodtime  
(Version 1.0b13)

MILESLONG  ok, i signed up a seperate account and got it to login, our other account must have been changed somehow as far as login info. i tried to hit the red "record" button but get the script error "The variable test is not defined. (-2753)"

any fix for this? i appreciate the customer service...  
(Version 1.0b13)

GOODTIME  The recording is apparently mis-firing with many people on beta14. This issue is being worked on.

In the meantime, you can revert to b12 using this download link:

http://starplayr.com/starplayr_1b12.zip

Recording should work fine in beta 12, many have reverted back to it until a fix is released.

b15 will be out by MacWorld (1.15.2008) and it will address the recording issue from b14.

I am happy that you finally got it to login and play sound and sorry about the recording issue. My two test machines were not able to reproduce it, but I will three other Macs that I can test it on and see if I get this issue taken care of as quickly as possible,

Enjoy using StarPlayr and look for more updates for the rest of 2008.

Sincerely,

Goodtime

Soul Developer of StarPlayr  
(Version 1.0b13)

GOODTIME  [b][color=white]b15 fixed b14's recording downfalls. Codename: Max Brett Favre Download: http://starplayr.com/starplayr_b15.zip[/b]  
(Version 1.0b13)

MACUPDATE ADMIN  As it states on the MacUpdate page for Boot Camp:

"Updating to Boot Camp 1.2 beta

If you previously installed Boot Camp beta, you can easily update to Boot Camp 1.2 beta. You don't need to partition your hard drive again (unless you want to change its size) or reinstall your Macintosh and Windows software or documents, but it's very important to update the Boot Camp Assistant software, create a new Mac Drivers CD and install the updated software it contains onto Windows. Complete instructions are provided in the Installation and Setup Guide included with the Boot Camp 1.2 beta software."

This info is also available on the Apple Boot Camp page.  
(Version 1.2b)

OLIVER BREIDENBACH  Mark,

I am very sorry to hear that you feel ripped off and that you have trouble with your project. We do our best to serve every customer as good as we can and have certainly no intention to rip anybody off. Since we got no purchase record from Kagi, I am sure that your purchase was not completed and that therefore you will not be charged any money. (If, by "being billed by Kagi" you mean that you got a purchase record, it also contains your serial number, BTW.)

As for the contacting us at Boinx, there are several email addresses noted on our website (boinx.com/contact) as well as a contact form at boinx.com/fotomagico/support. While we might be a bit behind in answering all questions following the launch of FotoMagico 2, I am sure that all emails and requests are answered. The team is hard at work to get everyone helped as soon as possible.

But I can find no trace of you trying to contact us. I am upset that instead you choose to publicly discredit our company and our product because of some technical problem you apparently have with the reseller.

I hope you don't mind me asking why you rate the product with just one star and still obviously use it in project for customers? And why you feel ripped of by a $30 update fee when you apparently use the application to make money? I am sure that there are more significant costs associated with your project. We design our products to make it as easy as possible for you to get your work done and I think we deserve our share for that and the new possibilities with FotoMagico are worth the update fee.

Best regards,

Oliver Breidenbach

Boinx Software  
(Version 2.0)

MILESLONG  first of all i dont use your software to make money. friends and family ask me to make movies for their special occasions which i do for free. in this case i missed my daughters birthday video deadline because of screwing around with KAGI.

after calls and emails to them i noticed today that the $30 charge was now gone despite no call back from them. i also notice another charge by them for $23.00 last month I was not aware of, I guess the calls will start all over again with them.

regardless if its KAGI that doesnt respond to its customers or not its still your fault since you have chosen to outsource your payment services with them. its not difficult to set up your own little payment collection service (paypal for instance) so then your reputation will not depend on a third party joke of a service like KAGI.

you know immediately when you are dealing with a questionable service like KAGI by how difficult they make it to actually ever talk to them. its impossible actually, just numerous voicemail options which lead to nothing but black holes. you never talk to anyone, that tells you all you need to know. they have never returned my calls or emails. i call them during business hours and the recording will just tell you to call back during business hours or you get the black hole voicemail again.

i dont go off half cocked and post like this unless i have a good reason. i signed up on here just to make this post, thats how strongly i feel about it. knowing that i missed my daughters special day because of some incompetent servicer still makes me livid. lastly, this so called upgrade is hardly worth $30. i always choose to buy software and not download hacked copies but maybe i ought to rethink my decision.  
(Version 2.0)

OLIVER BREIDENBACH  Mark,

I can assure you that we work hard to avoid people missing their daughters special days and I am sorry to hear that it did not work out for you. I can certainly understand why you feel so strongly about it.

Your point about Kagi is taken and I will certainly pressure them to improve their service. It is not as easy as you think to set up your own payment service when you operate internationally. We rarely get complains about them from our customers and usually the issues get resolved quickly.

Of course, instead of making the update, you could have chosen to stay at FotoMagico 1.8 if you feel that $30 is not justified for the new version, couldn't you?

Best regards,

Oliver Breidenbach

Boinx Software.  
(Version 2.0)

MILESLONG  Oliver,

I do appreciate your responses, this is all I have ever asked from KAGI, a response, I didnt want my money back, I just wanted my serial number for this upgrade. I would have gone back to 1.8 but I didnt know where to download it. And I wasnt sure if I had to delete 2.0 inorder to go back to it if i did find 1.8 somewhere. These were all questions that I wanted answered but found no source to do so within the time frame I had.

My problem is not with your software per se just the customer service, and I don't think loyal customjers should be charge for every minor upgrade. This is a minor upgrade and not a major one. I read the release notes and I don't see anything justifying the addtional $30 at this time, I would go ahead and pay it but I don't trust KAGI do get it done.

I own a commercial mortgage company and I know all about customer service and whta it takes to keep loyal customers once you attain them. People want someone to talk to when they have a major software problem or any problem really. Not a long menu of options that don't fit you or just a FAQ section because often peoples problems aren;t going to be frequently asked.

As I continue to cool off about this I will consider the upgrade but right now I'm still not leaning that way. I now have to call KAGI and see what this other charge is, good luck with all this. I will download the 1.8 version again and take it from there.

As far as people reading this I will leave it like this, I think fotomagico is a nice product which I believe is on its way to become better. My problem is with their customer service and their third party payment service. So if you need to make a nice slideshow I would give it a shot but beware, if the online transaction goes awry as mine did then you are pretty much out of luck.

I will consider revising my ratings depending on the outcome of my next encounter with KAGI.  
(Version 2.0)

SJK  Seems pretty irresponsible to upgrade without keeping the old version while you still had an unfinished project.  
(Version 2.0.1)

OLIVER BREIDENBACH  SJK,

I take full responsibility for the fact that it is far too easy to make that mistake. We learned from that fact and will in the future change the name of the app when we make a major update, so that, when you download the new version and copy it to your applications folder, it does not automatically replace the old version.

Regards,

Oliver.  
(Version 2.0.1)

OLIVER BREIDENBACH  SJK,

I take full responsibility for the fact that it is far too easy to make that mistake. We learned from that fact and will in the future change the name of the app when we make a major update, so that, when you download the new version and copy it to your applications folder, it does not automatically replace the old version.

Regards,

Oliver.  
(Version 2.0.1)

SJK  Thanks for the response, Oliver. Obviously it's your choice if you want to include the version number in the app name, though OS X applications installed with drag/drop to the /Applications folder do prompt before overwriting a previously installed version with the same name so users have to take some responsibility of deciding whether or not to confirm it regardless of the version. With the change you're proposing, I bet someone launching FotoMagico with a Dock icon click will be confused when the previous version launches after they've installed a newer one without a corresponding Dock icon. Of course that's likely to be less irritating than accidentally clobbering a version you'd want to save. :-)  
(Version 2.0.1)

MACUPDATE ADMIN  Have you tried deleting the OnyX preferences file? Search for onyx.plist and delete that file and then launch OnyX  
(Version 1.7.7)

MILESLONG  yes i have, there are no remnants of onyx left, i just dont understand why it wont open now. really strange, any other suggestions?

thanks for your help  
(Version 1.7.7)