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User "marinermtg" Profile
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About Logan
Real Name:Logan Ryan 
Homepage:www.marinersoftware.com 
Last Login:28 Aug 2009 17:09
Posts:11
Recent Downloads:
  1. Mac Help Writer
  2. Paperless
  3. ImageWell
  4. SigMaker
  5. TuneUp
  6. Letterbox
  7. AppleJack
User Reviews


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Paperless
Jul 12 2009

MARINERMTG  I would be curious to hear what we have "destroyed." Care to cite a few examples?  
(Version 1.0)

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Paperless
Jul 12 2009

MARINERMTG  I've checked our support archives and haven't found anyone else reporting this. How about you email our Support folks at support@marinersoftware.com and we can try to help you?

Logan

Mariner Software  
(Version 1.0)

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Montage
Sep 15 2008

MARINERMTG  While I'm not quite sure of your intentions, this would be the third negative post you have made about Montage. I'm certainly one for free speech and you have every right to post as many negative comments as MacUpdate allows you to post, but here is the obvious question, if you hate Montage so much why do you continue to use and slam it?

Also, for what it's worth, MacUser UK just gave Montage a 5 out of 5 star rating in their latest issue. If our product is as buggy as you claim it is, would a national, well-respected publication give it the best possible rating?

We are open to working with you through your issues but we are not interested in trying to help someone who doesn't want the help.

Logan Ryan

Mariner Software   
(Version 1.5.1)

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MacJournal
Mar 15 2007

MARINERMTG  Thanks, Bill. A very flattering post.

Logan  
(Version 4.1.2b1)

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Montage
Mar 8 2007

MARINERMTG  This Full Screen mode issue has been fixed in 1.2.1. Give it a try.  
(Version 1.2.1)

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MacJournal
Jun 28 2006

MARINERMTG  Sorry for the downloading issues you have run across in the past. We have a high end dedicated server that has hosted our site for years. Sometimes we have a spike in downloads (with new releases and such) which causes a little delay but nothing like what you are reporting. Please let us know if it continues.

Regards,

Logan Ryan

Mariner Software  
(Version 4.0.4)

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MacJournal
Jun 28 2006

MARINERMTG  Herve-

Sorry for the confusion. We are on a 12-18 month major upgrade cycle (which is pretty normal for the industry) which puts us right on pace as we had our last major upgrade in Jan of 05. From Version 3 to Version 4 we had 8 free upgrades. Your last point, we absolutely have an upgrade path for Version 3 customers for only $14.95. Feel free to order on our site here - http://www.marinersoftware.com/shopproduct.php

Hope that helps clarify things.

Logan Ryan

Mariner Software  
(Version 4.0.4)

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MacJournal
Jun 22 2005

LOGAN RYAN  >Why does it stink?

It 'stinks' because it costs $30. One of the main 'new' features is that it can be used to blog - yet the author doesn't use it on his blog - he uses 'blogspot.com'.

Steve...$15, not $30. Email sales@marinersoftware.com for more details. They will be happy to help you out.

And, by the way, the developer uses MacJournal to blog.

>We also opted to keep the free version available for folks that wanted to use it and not discontinue that version.

Where is this located? All I know is that I tried to open my journal and was told that my version of MacJournal had expired - when I went to get a new version - $30 please!

see above.

>Very shady dealings.

>>Sorry, still a little confused. What exactly is shady?

Making a program expire when people have used it to create journals - holding our journals hostage to having to fork over $30.

Hmmmm, maybe I wan't clear before. It sounds like you have version 2.6. You may have used it awhile, wrote some journals, ect;. You can still do that in 2.6! It won't cost you a dime. 2.6 is freeware. For some folks, that makes sense. For others, it doesn't and therefeore they upgrade.

To download 2.6, go here...

http://homepage.mac.com/dschimpf/dev.html

>What journaling application on the Mac is more popular?

To claim 'popularity' based on how many people used the freeware version is bogus. For $30, I think people will opt for one of the many freeware programs or just use MS Word. How many people have fell for the $30 bait and switch - not many I imagine.

Again, I repectfully ask, which journaling program is more popular?

Bait and switch? I won't even comment on that ridiculous statement.

>>>Who pays $30 for a journaling program?

>>Thousands of our customers who appreciate that effort we are doing to make MacJournal the best it can be.

The effort is appreciated - but it's not worth $30. Are you honestly saying that thousands have purchased a $30 copy of MacJournal?

You seem a little hung up on the $30 price, Steve.

If you look at our web site you will see that the State of Maine just adopted MacJournal throughout all their 7-10 grade Macs, approximately 44,000 Macs.

Yes, thousands.

yes - shady is the word that comes to mind - oh, and Greedy too.

Sorry you feel that way. Best of luck to you in the future.  
(Version 3.1.1)

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MacJournal
Jun 20 2005

LOGAN RYAN  Hello-

We have responded to your posting below...

>As $30 commercial program, it stinks.

Why does it stink? And actually, just for the record, since day one we wanted to make it easy for MacJournal 2.6 users to upgrade to version 3.0+ and therefore have offered a $14.95 upgrade path. We also opted to keep the free version available for folks that wanted to use it and not discontinue that version.

>I wish I could access my journals that I kept on >MacJournal in good faith, not knowing it would go >commercial and EXPIRE the copy I downloaded >that was supposedly FREE.

I'm not sure I follow? Version 2.6 will always be free and will never expire because there is no expiration code in it.

>Very shady dealings.

Sorry, still a little confused. What exactly is shady?

>The claim of the #1 journaling software for Mac is >fraudulent. Maybe when it was free, but not now >that it costs $30!!

What journaling application on the Mac is more popular?

>Who pays $30 for a journaling program?

Thousands of our customers who appreciate that effort we are doing to make MacJournal the best it can be.  
(Version 3.1.1)

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Mariner Calc
May 20 2005

LOGAN RYAN  Replying to the previous poster...

-Progam has hardly changed in years, and updates are tiny.

Actually the product has changed significantly since it was released in the mid 90's. We are now in major development for version 6.0 which brings to the table significant UI and feature improvements.

The updates are tiny compared to whom? Microsoft? I can assure you that if we had 100 developers working on one product our updates wouldn't be so "tiny."

-This thing is still Carbon and word has it Mariner is coming out with a Windows veresion, which means they arent really committed to the Mac platform.

Since when is developing on both platforms not supporting the Macintosh? We have been a Macintosh developer for 15 years! Not many companies can say that. You also might want to let Apple in on your theory as they develop for both platforms as well (can you say iTunes?).

-They are committed to trying to drive away the competition by squatting on their domains - look what they did to Mellel.

Remember, there are two sides to every story.

-Does the Mac community need a publisher like this?

Our daily testimonials tell me they don't mind, but thanks for your support anyway.  
(Version 5.4)

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MacJournal
May 8 2005

LOGAN RYAN  Hello-

Regarding your bug report, we haven't had this sort of oddity reported (which isn't to say it's not happening, just that we can't duplicate, nor have we gotten a similar bug report). Please email support@marinersoftware.com and we will look into your situation ASAP.

Regarding your suggestion...great idea. I will make sure our Project Manager sees it.

Thanks,

Logan Ryan

Mariner Software  
(Version 3.1)

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