LUPINGLADE  We've corrected the video streaming bug, please upgrade to 1.7. Thank you for your feedback!  
(Version 1.6)

LUPINGLADE  Get the new update, we've fixed those issues.  
(Version 1.57)

LUPINGLADE  Get the new update, we've fixed those issues.  
(Version 1.57)

LUPINGLADE  Get the new update, we've fixed those issues.  
(Version 1.57)

LUPINGLADE  Add a feature to print UPS shipping labels!  
(Version 1.0)

LUPINGLADE  Please keep in mind that your network speed makes a big difference in terms of streaming performance. Sony seems to have increased the amount of data needed pre-buffered before a track plays, hence the increased delay.  
(Version 1.54)

LUPINGLADE  should be fixed now :)  
(Version 1.51)

LUPINGLADE  We're already in contact ;)  
(Version 1.32)

LUPINGLADE  We're working on resolving the known issues ASAP. Thank you for your feedback!  
(Version 1.0.1)

LUPINGLADE  What is your e-mail address (at least, first portion?)

Perhaps you have two copies of Connect360 installed, ie. one in /System/Library/PreferencePanes and one in /Users/yourusername/Library/PreferencePanes ?  
(Version 3.23)

LUPINGLADE  We're still working on fixing the UI scaling.

Regarding the port allocation error, likely the port is being used by some process or you wouldn't be seeing this error. Check ports 1900 and 9386.

Regarding registration, it is automatically mailed out instantly. If you still haven't received it, it may be in your junk mail folder or perhaps was somehow undelivered. You can contact us: support (at) nullriver.com and we'll get that serial number out to you.

Thanks for your feedback.  
(Version 3.23)

LUPINGLADE  Dear customers,

It has been brought to our attention that several users did not receive replies to support requests. We are working on ironing out any such issues and we have taken steps to improve our technical support services. We receive many requests daily, including ones that require numerous replies and it has been difficult for us to reply within the same day. We are developing a new system to help us ensure faster support and we are also hiring additional support staff. We are sorry for any inconvenience this may have caused our customers. Please understand that we are a growing company and we will be doing our best to provide our services to you.

If you have not received a reply via technical support, please e-mail me directly at: mrogov@nullriver.com and I will do my best to help you get any issues resolved quickly.

Further, there have been rumors of Nullriver Software having stopped developing PSPWare -- I assure you this is incorrect. We are in fact working on a major update for PSPWare and adding support for the PS3 (you heard it here first!). Please, in the future, refer to our web site for updates on our products and company and not forums where misinformation is often spread. PSPWare at its current stage is a very popular and highly rated product. We believe we have a good working milestone out right now, and that is why there are no current minor updates. We are working on bigger updates.

Thank you for your attention,

Maksim Rogov

President

Nullriver, Inc.  
(Version 2.5.1)

LUPINGLADE  If Connect360 doesn't see your WMV files, make sure you have installed the Flip4Mac WMV Quicktime Components from http://www.flip4mac.com/  
(Version 2.82)

LUPINGLADE  If your MBP is making noise, then sure, it would make it quiet, likely.  
(Version 1.0)

LUPINGLADE  A better choice of words would be "a few users are disappointed", and that is simply because we cannot add every feature they dream up. We are adding what we feel are good features and will continue to as we have been.

The main complaint is the lack of H.264 support, however *no* software currently properly supports H.264 conversions to the PSP on the Mac. We will *not* utilize a process that is not 100% reliable. Its about quality of software, not quantity of features.

Additionally, considering we just released 2.5 and the 2.5.1 update, I wonder how you come to claim PSPWare is not being developed?  
(Version 2.5.1)