JKIDWELL  There are two preferences in the Mac OS X 10.5 (Leopard) version of Font Book that conflict with global, system level auto-activation in all font managers. We are currently working with Apple to resolve this issue.

For the best font auto-activation, Extensis recommends using the professional auto-activation plug-ins that come with Suitcase Fusion. Using the auto-activation plug-ins gives you the benefit of activating exactly the right font, since all fonts are identified through Font Sense data, and not just by PostScript name.

Jim Kidwell

Extensis

blog.extensis.com  
(Version 12.1.7)

JKIDWELL  Macmuser, thanks installing Suitcase Fusion. Unfortunately, we've never seen the behavior that you're describing. I highly recommend that you contact our technical support representatives:

http://www.extensis.com/support

It is possible that there may be other issues with your system that may not be related to your font manager. Support is free to registered users, and we attempt to answer every query as quickly as possible. Thanks.

Jim Kidwell

Technical Product Specialist

Extensis

http://forums.extensis.com  
(Version 12.1.2)

JKIDWELL  We would like to thank everyone who has posted constructive criticism on MacUpdate about Portfolio.

A number of the comments in this list originate from many years back, and many of the issues listed have been fixed long ago. If you are having issues with a current version of Portfolio, we provide a number of ways to get free technical support. You can submit a request directly to our support team: http://www.extensis.com/en/support/index.jsp

We also have forums where you can post questions directly to the Portfolio user community, as well as find out how others are using Portfolio, Portfolio Server and Portfolio NetPublish: http://forums.extensis.com/

Just one other short note: To get the most out of any asset manager requires a bit of thought and planning. If you are interested in learning more about the questions that you should ask before setting up any asset manager, please take a minute to check out the following document: http://dl.extensis.com/downloads/PF/EN/P/Portfolio8_BestPracticesGuide.pdf

Thanks for your interest in Extensis Portfolio!

Jim Kidwell

Technical Product Specialist

http://forums.extensis.com/  
(Version 8.1)

JKIDWELL  We would like to thank everyone who has posted constructive criticism on MacUpdate about Suitcase Fusion.

A number of the comments in this list originate from many years back, and many of the issues listed have been fixed long ago. If you are having issues with a current version of Suitcase Fusion, we provide a number of ways to get free technical support. You can submit a request directly to our support team: http://www.extensis.com/en/support/index.jsp

We also have forums where you can post questions directly to the Extensis user community, as well as find out how others are using our products: http://forums.extensis.com/

Just one more note: When managing fonts in Mac OS X, there are font issues of which you should be aware - no matter which font manager that you choose. To help you navigate font managment in OS X, we have a Managing Fonts in Mac OS X Best Practices Guide. Go here to download a copy of this doc: http://www.extensis.com/fmbpg

Thanks for your interest in Suitcase Fusion!  
(Version 12.1.2)