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User "jda" Profile
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About jda
Last Login:13 Sep 2008 21:02
Posts:3
Recent Downloads:
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User Reviews


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Bookends		Feb 8 2009

JDA  This sounds like something that should be fixed by a Database Maintenance -> Rebuild (File menu). Please e-mail support@sonnysoftware.com for assistance if the problem is not resolved.

Jon

Sonny Software  
(Version 10.4.3)

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Bookends		Sep 14 2008

JDA  As I said, you then reboot a second time (normally, not in Safe mode) after rebooting in Safe mode. In the two previous cases that have been reported, this cleared up the conflict.

Sonny Software  
(Version 10.3.2)

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Bookends		Sep 13 2008

JDA  Hi,

We have had a few other reports like this, and it is a conflict with some process running on your (her) Mac. The solution is to reboot the Mac in Safe mode (Shift key held down) and then reboot regularly. This should fix the problem. If it doesn't, please contact Sonny Software for tech support (support@sonnysoftware.com).

Sonny Software  
(Version 10.3.2)

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