
MacUpdate Desktop | Nov 7 2009 |
DP8 Please re-download the application or contact us - desktop@macupdate.com The original upload had a problem which could be causing your issues. As for version numbers, sometimes developers mistakenly forgot to properly update the version information in the code. Please report these applications to us so that we can confirm and work with the developers to correct. You may use the "Set version to current" option to override the local version number so that it will show up properly. | |
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MacUpdate Desktop | Nov 7 2009 |
DP8 Please contact us - dekstop@macupdate.com so that we may better troubleshoot your issue. (Version 5.0) | |
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MacUpdate Desktop | Nov 7 2009 |
DP8 Please make sure that your are not blocking HTTP referrer, such as with "private browsing" or other internet security software - the download files hosted at macupdate.com require the referrer information so that we can control the huge bandwidth costs involved. If that doesn't work, please contact me- desktop@macupdate.com | |
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MacUpdate Desktop | Nov 6 2009 |
DP8 The login panel has a "Register" button, which will present the MacUpdate Member Registration window - you enter in your name and email, and then on the next screen you can select "Trial" or payment method. If you already have a MacUpdate member account for the email address you enter, it will use that account for the Trial, otherwise, it will create a new Trial membership. You can also sign up for the trial on the macupdate.com website if you already have a membership and are logged into the site. (Version 5.0) | |
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MacUpdate Desktop | Nov 5 2009 |
DP8 The issue you emailed to us concerning the community listing has been fixed for the update we will be releasing soon, but should also show up properly in 5.0 as well. If you could please email me your issue with MUMenu, we would appreciate that too - it should be working fine. | |
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MacUpdate Desktop | Nov 5 2009 |
DP8 Thank you for your feedback. We have been working hard this year on MacUpdate Desktop 5 to not only improve upon what MacUpdate Desktop 4 offered, but to make it the best Mac update solution out there. As noted in the listing, this is a completely brand new application, and we realize that has has room for improvement, which is why we welcome your feedback! It was extensively beta tested, and your issue with timing out has not been reported before, but we will look into it. We are committed to improving MacUpdate Desktop but can only do so with your feedback and support - look for an update soon that will address some of your other issues. Please feel free to send in feedback from the application, or to desktop@macupdate.com. | |
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MacUpdate Desktop | Nov 3 2009 |
DP8 Most likely, you are hiding or blocking the referrer when you are browsing (various security programs enable this for "private" browsing). In order to download apps hosted on MacUpdate servers, they need to come from macupdate.com domain names. So if you block the referrer URL, it can't see that and loops you back. This is to prevent extreme bandwidth costs from direct outside linking. Try disabling the referrer blocking - or contact me desktop@macupdate.com and I will be glad to help you out. | |
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MacUpdate Desktop | Nov 3 2009 |
DP8 AppFresh is a nice application, but the goal of MacUpdate Desktop is to offer a cleaner, faster, and more accurate update experience by leveraging our long history as the leader in Mac software updates. An important part of MacUpdate Desktop is the ability to create Watch Lists of the apps that you care about, and have them synced automatically to your account on the website. You can add new applications to your Watch Lists from the website, and then install them with one click from MacUpdate Desktop. Watch List items will also send you an email the instant a new version is released. We are also focused on providing a better user experience through our Smart Scan system - which shows you the applications and updates that you care about, and not every little applescript executable or helper application or readme.app that can't be updated. Finally, we want to provide the most accurate update information possible and go to great lengths to deliver the most updates to you - AppFresh will often mark an app as being up-to-date when it isn't, or will mark an app as outdated when it isn't or as unknown. We realize that MacUpdate Desktop has room for improvement - and we welcome your feedback. We lowered the membership price specifically so that we could help as many Mac users as possible keep their Mac updated and secure in the easiest way possible. Give it a try, and let is know what you think - desktop@macupdate.com | |
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MacUpdate Desktop | Oct 31 2009 |
DP8 Thank you for your feedback - we will be adding a scheduled background check option in future update, along with a host of other features and refinements. As for titles not matched - there could be a few reasons why they didn't - A) we are not tracking them currently - please submit them to us for review, or B) there is no way to acquire or download them independently (like Photo Booth), or the developer does not offer updates (like Apple has never had a stand-alone Photo Booth updater) or C) MacUpdate Desktop was unable to automatically match the title for some reason. You can either submit to us from within the application, or send me an email - desktop@macupdate - if you just have a list of apps. | |
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MacUpdate Desktop | Oct 30 2009 |
DP8 Please contact me directly with any technical support issues - desktop@macupdate.com I have responded to a few people who commented on this thread and am not sure why they keep posting inaccurate information here. MacUpdate is a well established leader in Mac software tracking - we have been around for over 12 years, and respond to all support requests that come in as fast as we can. If you have paid for a membership, you simply need to log into the application using your member email and password - there is no separate registration number or code. (Version 5.0) | |
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MacUpdate Desktop | Oct 30 2009 |
DP8 Watch Lists are similar to a normal playlist in iTunes, except that they automatically are synchronized with your account on macupdate.com - so when you are on the site, you can also add new applications to your Watch Lists from there, and then in MacUpdate Desktop, you can install them with one click. Watch List items will also send you an email notification the instant a new version becomes available. (Version 5.0) | |
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MacUpdate Desktop | Oct 30 2009 |
DP8 "Set to Current Version" will override the local version number reported with the current version number from MacUpdate.com. This can be useful especially when developers make a mistake and do not properly update the version information when they release a new version. When this happens, MacUpdate will continually report the app as out-of-date, even when it is actually the latest. We work closely with developer to try to get them to fix their errors, but this is a stop-gap solution for our users. How to "Unset Current Version"? - there is no reason to unset - if a newer version comes out, it will be reset and updated to hopefully the new correct version number, unless the developer makes a mistake again. (Version 5.0) | |
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MacUpdate Desktop | Oct 30 2009 |
DP8 Command-R is designated for "Reveal in Finder", like many other apps. We will be adding multiple selection features in a future update. Can you elaborate on what you mean by "The "-" & "+" buttons are intermittent. Play with launching, creating, renaming and deleting." - please email us - desktop@macupdate.com | |
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MacUpdate Desktop | Oct 29 2009 |
DP8 Thanks for your comments and suggestions - we fully welcome feedback and ideas! Many of your ideas are already part of our plans - today's release of 5.0 is just the beginning for us. There are technical reasons behind how some of the functions work, and we fully realize that there is room for improvement. We are committed to making MacUpdate Desktop the best update solution on the Mac - thanks again for your feedback! | |
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MacUpdate Desktop | Oct 29 2009 |
DP8 The Bodega application is nice, but is nothing like MacUpdate Desktop - it does not show all of your applications (only the ones it "knows about", it does not show Widgets, Screen Savers, or Pref Panes. It also does not have anything like Watch Lists, and does not automatically install your updates for you with one click (it only downloads). It also does not come close to being able to identify and match what MacUpdate Desktop can. Simply put, the apps have different purposes and uses - they are primarily selling you new applications, while we are trying to help Mac users keep their apps up-to-date. Please give it try. (Version 5.0) | |
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MacUpdate Desktop | Oct 29 2009 |
DP8 Thanks! And thank you for testing and input - we welcome feedback and want to provide the best update experience for us Mac users everywhere! (Version 5.0) | |
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MacUpdate Desktop | Oct 29 2009 |
DP8 Thanks! We appreciate all of the help and feedback we have received and are working hard to make it even better! Enjoy! (Version 5.0) | |
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MacUpdate Desktop | Oct 29 2009 |
DP8 As I just mentioned below, we are working on a fix for you, and apologize for your troubles. Thank you for your patience! | |
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MacUpdate Desktop | Oct 29 2009 |
DP8 We are sorry this it isn't working properly for you, and are working on a fix as fast as we can. It appears to be an isolated issue affecting only a handful of people, and did not crop up during our beta tests. Please keep an eye out for an update - and contact desktop@macupdate.com if you can provide any more information. | |
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MacUpdate Desktop | Oct 29 2009 |
DP8 That widget does work pretty well (we worked closely with the developer of it to make sure it didn't abuse our servers), but it does not match what MacUpdate Desktop can do when locating new updates, nor does it automatically install them or help you manage your watch lists. (Version 5.0) | |
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Voila | Aug 17 2009 |
You do not need a paid account the see your serial numbers. This is the whole reason we create the free account for you when you purchase the promo or bundle - so that you can retrieve your serial numbers at a later date. You don't see the Voila info on your payments page, because you have two memberships - please log in using your CALLAGGA membership, and you will see it there. Please let us know if you need further assistance -Chad at MacUpdate dot com (Version 2.0.1) | |
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NetBarrier X5 | Jun 12 2009 |
DP8 If you have cookies disabled, or are hiding browser information like the user agent string, MU search will not return results. (Version 10.5.3) | |
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AirRadar | May 21 2009 |
DP8 You can get a free copy right now by signing up here - http://www.macupdate.com/somethingbig.php (Version 1.1.7) | |
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AirRadar | May 21 2009 |
DP8 You can get a free copy right now by signing up here - http://www.macupdate.com/somethingbig.php (Version 1.1.7) | |
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iNeedFlix | Nov 13 2008 |
DP8 Crashed the first time I launched it. Crashed and then froze up my entire machine the second time I launched it. I would steer clear of this app. (Version 1.3) | |
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