CATB1RD I too have been having problems with the application hangin up. When this happens, I select quit, it then gets stuck in the quit process and I've waited several hours just to make sure. Force quiting is all that's left and after relaunching the app, it returns with a clean slate. All downloads in progress or que'd and waiting have been forgotten.
There's nothing in the docs to help. The web site support is pitiful and I get no responce to my emails.
I'm sorry to say that I paid for a family license just to support them. There was a time when the app ran very well.
(Version 131.3)