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About David Neal
Real Name:David Neal Miller 
Last Login:18 Oct 2008 13:36
Posts:1
Reviews:1
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User Reviews


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iSynCal
Dec 9 2006
*....

ASHKENAZ  I choose my words carefully in this, my first negative review in years of MacUpdate readership.

The original e-mail receipt (dated November 13, 2003) states that "Once registered, the application will never expire and the MultiSync feature will be unlocked to sync all its items. No upgrade fee will never be asked to you, so any future release can be downloaded and used for free . . . " The no-upgrade-fee-ever policy counterbalanced a relatively high purchase price and seemed a good deal both for the purchaser and the developer.

iSynCal 5.6, however, requires an upgrade fee nearly as high as the original purchase price. While it is not unreasonable to charge for upgrades to support continued development, it *is* unreasonable/dishonest/sleazy to charge after explicitly guaranteeing that there never would be such a charge. E-mail to the developer has been ignored. I'd urge potential purchasers to consider the character of the developer before throwing good money after the bad.  
(Version 5.6)

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iSynCal
Jan 30 2007

FABRO  

I have always replied to my users, even to those complaining about the iSynCal 5 upgrade fee.

Anyway, I have explained the reasons leading me to this unpopular decision here:

Fabrizio La Rosa


iSynCal developer

  
(Version 5.6.1)

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iSynCal
Jan 31 2007

ANDREW SCOTT  I have some sympathy with the developer's predicament—he should be recompensed for his hard work and anyone can make mistakes in their early days. However this does seem like a breach of his contract with his early customers (and might be challenged on legal grounds if someone felt it was worth the effort).

Perhaps the developer could continue to fulfil his free-upgrades-for-life policy for those early customers, maybe asking only for voluntary donations, while asking new customers to pay for major upgrades. It would certainly avoid negative publicity and damage to his credibility.  
(Version 5.6.1)

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