
Connect360 | Jul 8 2008 |
ZEWS I want to play back movies form an external dedicated hard drive. Connect360 does not seem to allow this, it will only play back movies that are stored on the internal drive of my iMac. Is there a way to play back movies from an external drive, or am I out of luck on this one. BTW, I have emailed this question to the developer about half a dozen times. They do not seem to be all to interested to respond and support their software, since I have not received a response from them. (Version 3.35) | |
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Connect360 | Aug 24 2008 |
JOMIX24 All you have to do is make an alias of the folder where you saved the videos and then move the alias into the movie folder. So that way it can read the movies off of the external hard drive. (Version 3.36) | |

Connect360 | Dec 31 2007 |
ZEWS " Why would you want to rate this product 0 if it does indeed share your music and photos?" I am not interested in playing my music through my TV, for reasons that may not be obvious to you. For one the quality of the sound from my TV is a lot less than that from anything else I have to play my music. And as far as viewing my photos is concerned, Connect360 messes up the viewing order. I cannot view my photos in my carefully arranged order. Connect360 arranges my photos in alphabetical order, and destroys the order in which I have arranged them in my iPhoto slideshows. I find this very annoying. "I have no problems with video either, you just need them in a format that the xbox can see." I do have my video in formats XBox can see. Thanks for the tip on how to remove the program from System Preferences. It would be nice if the publisher would provide this support, either by creating a manual, or a user group forum on their web site. (Version 3.23) | |
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Connect360 | Dec 26 2007 |
ZEWS yep, I can't see or play any of my movies either. (Version 3.23) | |
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Connect360 | Dec 26 2007 |
ZEWS Easy download, easy install. Pleae note, that this program does not install as an application, but as an item under "Other" in "System Preferences". Don't know how to uninstall this program, which I want to do, becasue it does not work properly, and I can't seem to be able to make it work. I can see and play all my music. I can see all my photos, but I cannot play my slide shows correctly. For instance, Connect360 tells me that I have 3500 photos in a slide show that only has 19 photos. And in the slide shows that it does display correctly, it plays the photos in the wrong order, because it rearranges the order alphabetically, which is not the order of my photos in the slide show. This cannot changed. My XBox, does not see any of my over 80 movies, even though they are set up to be shared from my movie folder. So now I have to figure out how to remove this program, since there is no manual not any useful instructions on the nullriver website. I only rate this program a 1 because 0 is not an available choice. | |
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Connect360 | Dec 31 2007 |
TCDV Why would you want to rate this product 0 if it does indeed share your music and photos? I have no problems with video either, you just need them in a format that the xbox can see. The current xbox firmware can now see h.264, xvid and divx, but the relevant codecs need installing on the xbox before they will play. As for removing it, it prob says in the readme, but to remove it, its like every other preff pane app in os x! You just right click on the icon in system preffs and select remove application, its that easy! (Version 3.23) | |

Connect360 | Dec 31 2007 |
ZEWS " Why would you want to rate this product 0 if it does indeed share your music and photos?" I am not interested in playing my music through my TV, for reasons that may not be obvious to you. For one the quality of the sound from my TV is a lot less than that from anything else I have to play my music. And as far as viewing my photos is concerned, Connect360 messes up the viewing order. I cannot view my photos in my carefully arranged order. Connect360 arranges my photos in alphabetical order, and destroys the order in which I have arranged them in my iPhoto slideshows. I find this very annoying. "I have no problems with video either, you just need them in a format that the xbox can see." I do have my video in formats XBox can see. Thanks for the tip on how to remove the program from System Preferences. It would be nice if the publisher would provide this support, either by creating a manual, or a user group forum on their web site. (Version 3.23) | |

Connect360 | Apr 5 2008 |
JAMES GAWLEY "You just right click on the icon in system preffs and select remove application, its that easy!" No it isn't. This will remove the pane from system preferences, but it will be neccesary to make sure that the program "Connect360Helper" has found its way to the trash, then log out and back in again (because the program sets itself to run automatically in the background), then empty the trash. The program can be found under System Preferences>Users>Login Items. Control-click Cnnect360Helper and select "reveal in finder." This will remove the Connect360 menu from the upper right, where the battery settings and bluetooth menus appear. BTW, Connect 360 crashed my System Preferences every time I tried to run it. (Version 3.23) | |

Data Backup | Jun 20 2007 |
ZEWS That's true. I have been contacted a coupple of times via email by a David. I do appreciate the effort. Having said that, for now I am pretty much fed up with my computer (again). You see, I just switched from Windows, after suffering those indignities for way too many years. Suffice to say, I am a bit fruistrated to say the least, to find out, that this platform has it's own annoyances, and I am just not ready to get back on the phone yet again. Besides, in a couple of days, I am going on vacation for a few seeks with my family. Even though I cannot boot from the external drive, I have backed up my data, so for now that should be enough. Since nobody is going to use the comnputer the next few weeks, I do not have to worry about a crash anyway. Maybe, after I return I will be ready to wrestle with this again. (Version 3.0) | |
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Data Backup | Jun 15 2007 |
ZEWS It's not going well. Someone called David called and left a message, but I was not available, and won't be until after the weekend. I did not speak with anyone though. I did receive an email also, with suggestions of what i should do to fix things. Start with downloading and installing an update. Change rule settings that are loaded automatically each time, but it seems, that are not supposed to load. And would I please let Prosoft know, if they do load again. Given the rave reviews SuperDuper seems to receive, both here as well as on versiontracker.com, I wanted to try out that program since it is shareware. Unfortunately, I seem to be having trouble with that program also, since it is severly reduced in it's functionality, if you don't have a registered copy. Which of course you must buy. Strange, even Microsoft lets me use Office for a full 30 days. And Apple ditto with a number of their programs. (Version 3.0) | |
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Data Backup | Jun 13 2007 |
ZEWS That is still strange, because as far as I know, I only sent one email. I did however receive two identical auto responses. (Version 3.0) | |
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Data Backup | Jun 13 2007 |
ZEWS That's strange. I did not call. I only sent an email. (Version 3.0) | |
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Data Backup | Jun 12 2007 |
ZEWS Well, I'm very happy for you :) I on the other hand, seem to have a rather useless program, that does not work as advertised. That does not do what it is supposed to do, which is, create a clone of an internal drive. All I really have is data backup, something I could have done, the way I have done it for many years. I wanted a bootable clone of my drive, which is what I thought I was getting. I clearly didn't get that. I feel, I'm right back where I was in Windows. Trying to figure out which program the culprit is. Is it Data Backup 3.0, is it the OS. Calling tech support of the company that sold me the hard drive has already wasted several hours of my time, without the desired result. Next I will probably be talking to the software publisher's tech support geniuses, and if (when) that doesn't work out, I may end up talking to Apple tech support. And then I will most likely end up in the unending cycle, of "it's not us, it's the hardware", and "it's not us, it's the software.", and "it's not us, it's the OS", etc. Until I am ready to give up on this program and move to the next computing disaster. Everything on the Mac is always advertised and raved about as "it just works". Well, it clearly doesn't just work. (Version 3.0) | |
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Data Backup | Jun 12 2007 |
ZEWS I just got Data Backup 3.0 with my brand new OWC external fire wire hard drive. For the first total back up of my Mac, I created a clone of my HD, so I would have a bootable external HD in case of an internal HD failure. The backup seemed to run just fine. I can open the drive and folders and run apps from there. However, I cannot boot the external drive. And when I try to, the spinning wheel just spins. After about 15 minutes of this, I gave up. The only way, I was able to stop the process, was by cutting the power to the computer. Always a nice way to deal with a computer. I thought I swithced to a Mac, because "Everything just works!" What a cruel joke, that turned out to be. Does anyone have any suggestions for better software than this. (Version 3.0) | |
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Replies:

Data Backup | Jun 12 2007 |
ZEWS Well, I'm very happy for you :) I on the other hand, seem to have a rather useless program, that does not work as advertised. That does not do what it is supposed to do, which is, create a clone of an internal drive. All I really have is data backup, something I could have done, the way I have done it for many years. I wanted a bootable clone of my drive, which is what I thought I was getting. I clearly didn't get that. I feel, I'm right back where I was in Windows. Trying to figure out which program the culprit is. Is it Data Backup 3.0, is it the OS. Calling tech support of the company that sold me the hard drive has already wasted several hours of my time, without the desired result. Next I will probably be talking to the software publisher's tech support geniuses, and if (when) that doesn't work out, I may end up talking to Apple tech support. And then I will most likely end up in the unending cycle, of "it's not us, it's the hardware", and "it's not us, it's the software.", and "it's not us, it's the OS", etc. Until I am ready to give up on this program and move to the next computing disaster. Everything on the Mac is always advertised and raved about as "it just works". Well, it clearly doesn't just work. (Version 3.0) | |

Data Backup | Jun 12 2007 |
MACUPDATE ADMIN You wrote: "Does anyone have any suggestions for better software than this." Thus my response to you. SuperDuper!, that works perfectly. You're welcome. Have a nice day. (Version 3.0) | |

Data Backup | Jun 13 2007 |
Gordon from Prosoft here.. Have you spoken to Prosoft Support? Just wondering.. Making a bootable clone of your main boot drive, onto an external FW drive is the main way people use Data Backup 3, so to hear you're having problems with it is cause for concern on our end... Prosoft support is free by phone or email- | |

Data Backup | Jun 13 2007 |
ZEWS I have. I have not received a response yet. (Version 3.0) | |

Data Backup | Jun 13 2007 |
GORDON BELL Ok, i will find out from support if they've heard recently from anyone with this problem (I'm not sure if you use "Zews" in your email to us and therefore will just check into what open items are still not replied to... Also, you can call me toll free if you'd like at 1-877-477-6763 -- I'm interested in hearing more about it (when the email was sent, etc, so I can try to find out why the response has been so slow). Usually our team replies that same day and it sounds like it's taken a few days.. I just want to see if anything is broken on our end and I appreciate your help ---thanks! | |

Data Backup | Jun 13 2007 |
GORDON BELL I just checked with support and it looks like the only contact we have from you is from today, about 30 minutes ago (two voicemails) as well as two emails to our support form around the same time. Typically we can turn around and get back to folks within the hour. I believe you should hear from one of our support members shortly -- Thanks for your notes and we look forward to working with you in a short bit--- | |

Data Backup | Jun 13 2007 |
ZEWS That's strange. I did not call. I only sent an email. (Version 3.0) | |

Data Backup | Jun 13 2007 |
GORDON BELL My mistake.. Someone here mentioned two messages from you and I always think "messages" means Voicemails.. It turns out that person meant the two emails... Nonetheless a tech is replying to you as I type.. (Version 3.0) | |

Data Backup | Jun 13 2007 |
ZEWS That is still strange, because as far as I know, I only sent one email. I did however receive two identical auto responses. (Version 3.0) | |

Data Backup | Jun 15 2007 |
I'm wondering how it is going.. I believe you spoke to someone in support... (Version 3.0) | |

Data Backup | Jun 15 2007 |
ZEWS It's not going well. Someone called David called and left a message, but I was not available, and won't be until after the weekend. I did not speak with anyone though. I did receive an email also, with suggestions of what i should do to fix things. Start with downloading and installing an update. Change rule settings that are loaded automatically each time, but it seems, that are not supposed to load. And would I please let Prosoft know, if they do load again. Given the rave reviews SuperDuper seems to receive, both here as well as on versiontracker.com, I wanted to try out that program since it is shareware. Unfortunately, I seem to be having trouble with that program also, since it is severly reduced in it's functionality, if you don't have a registered copy. Which of course you must buy. Strange, even Microsoft lets me use Office for a full 30 days. And Apple ditto with a number of their programs. (Version 3.0) | |

Data Backup | Jun 20 2007 |
SIMURGH Just because it is an external HD doesn't mean it is bootable. The hardware has to support such functionality as well. You should probably contact the HD manufacturer to make sure that it allows for this. (Version 3.0) | |

Data Backup | Jun 20 2007 |
GORDON BELL Hello Again Zews, Our support team has tried contacting you a few times since the first set of contact but haven't heard back from you. Please do contact us again as we'd love to help you out, especially since you're attempting something (want to make a bootable clone) that most of our customers do without fail. There may be a few exclusions set in your backup that are causing the backup to not be bootable- Please call or email us when you get a chance--- gordon from prosoft (Version 3.0) | |

Data Backup | Jun 20 2007 |
ZEWS That's true. I have been contacted a coupple of times via email by a David. I do appreciate the effort. Having said that, for now I am pretty much fed up with my computer (again). You see, I just switched from Windows, after suffering those indignities for way too many years. Suffice to say, I am a bit fruistrated to say the least, to find out, that this platform has it's own annoyances, and I am just not ready to get back on the phone yet again. Besides, in a couple of days, I am going on vacation for a few seeks with my family. Even though I cannot boot from the external drive, I have backed up my data, so for now that should be enough. Since nobody is going to use the comnputer the next few weeks, I do not have to worry about a crash anyway. Maybe, after I return I will be ready to wrestle with this again. (Version 3.0) | |

Data Backup | Jun 21 2007 |
I can definitely understand the situation, i've been there before and you're totally right, it's good to take a break from it when it gets to that point... I wish you safe travels and should you wish to revisit this when you get back in town, we're here to help.. gordon from prosoft--- (Version 3.0) | |

Data Backup | Jun 27 2007 |
ZO219 I could be wrong, but I thought the only firewire drives that would boot were NOT bus powered, but with an external power source. Check it out. (Version 3.0.1) | |

Data Backup | Sep 13 2007 |
BONGO_X I think you are right, I think Apple is screwing you. I would switch back to Windows if I were you. (Version 3.0.1) | |

Data Backup | Oct 22 2007 |
MICROSLOB bongox: You hit the nail on the head. Switch back Zews, and enjoy the virus' and popups! Zews: First off, as usual, like most end users, you fail to mention what your setup , OSX? HD? And did you even both to verify if your primary boot drive is working 100% by using Apple's Disk Utility to repair permissions and verify the drive's integrity???? And what's the bloody partition type on the external? So many factors at work here it's pathetic! You whine about a lack of help but fail to even try to help yourself by being unavailble and give vague details. (Version 3.0.3) | |
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