MacUpdate: Tim Kolar's Profile

User "Tim Kolar" Profile

About Tim Kolar

Last Login:23 Aug 2008 11:45

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DRM Dumpster	Aug 23 2008	TIM KOLAR I just got done (after six crashes) with an attempt to unlock my library: Started with ------------- 1098 Protected tracks Brand new Memorex High Speed CD-RW (12x) Ended with ----------- 1087 MP3 tracks generated On the order of 300 corrupted or truncated tracks. Results -------- My iTunes library is completely screwed. I now have 1087 suspect files sprinkled through it, and no simple way to find and remove them. The most visible corruptions are tracks that were 2-3 minutes long and are now 2-3 seconds long. I'm also a bit curious about the 11 files that got lost, but I'll be generous and guess it lost those while crashing. How DRMDumpster could be better: 1) Stop crashing. 2) Do some basic checks on the imported tracks to see if they fit the profiles of the tracks they're supposed to be replacing. Start with length. 3) Stop relying on physical media. The corruptions pretty clearly result from the read/write cycle to the CD-RW. This whole thing should be done on a virtual CD. To the authors: Sorry to pan your product, but an iTunes library full of corrupted MP3s that I have to dig out by hand leaves me in a considerably worse position than I was when I started. (Version 3.0)		0
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Replies:

DRM Dumpster

Sep 12 2008

BURNINGTHUMB iTuens does all the burning and ripping. Any such burn / rip problems are iTuens or corrupt library problems. Remember DRM Dumpster automates what you would do manually and you would get the same results doing it manually. In other words its not a DRM Dumpster problem that you got truncated tracks.

Any crashing is a DRM Dumpster bug that I'd like to fix. For every person that has contacted me directly, I have fixed the problem (or figured out it was a previously corrupt iTunes Library that as soon as they rebuilt their iTunes Library the problem went away).

But in order to help I need to see the crash log. In other words get direct feedback. Please send me an email at support@burningthumb.com

I have used the software personally (actually that is why I wrote it) and converted my complete library several times flawlessly. The only way software can be made better is for folks to use it under different conditions than me to provide that direct feedback so that their issues can be addressed.

Just posting that "I had problems" in a public forum really has the opposite effect. Fewer people use the software, no direct feedback is provided, and the software does not get better.

If you want better software, and I have said it in this forum before, contact me directly first, post to the forum based on your experience after that.
(Version 3.0)

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