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User "Telestream Desktop Support Support" Profile
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About Mary Jo
Operations Manager
Real Name:Mary Jo Addiego 
Homepage:http://www.telestream.net 
Last Login:11 Aug 2009 14:53
Posts:5
Recent Downloads:
  1. Flip4Mac WMV Player
  2. Flip4Mac WMV Player
User Reviews


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Flip4Mac WMV Player
Jun 11 2009

TELESTREAM DESKTOP SUPPORT SUPPORT  The insert disk error message (which is very misleading) usually happens when FileVault turned on. Move the Flip4Mac WMV.mpkg installer to some location outside of the user's protected area. By default, the installer attempts to run from the Desktop, which is inside the File Vault protected area. Just move this file to either another volume if you have one, or anywhere else outside of the /Users/ folder. For example, /Users/Shared. This should allow the installer to work correctly. This anomaly is noted on the Flip4Mac Support Site - http://www.telestream.net/telestream-support/knowledge-base/kb-0083.htm

Flip4Mac Support  
(Version 2.2.3.7)

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Flip4Mac WMV Studio Pro HD
Sep 4 2008

TELESTREAM DESKTOP SUPPORT SUPPORT  As you probably know, Flip4Mac has made Flip4Mac WMV Player available for free and they are now offering a less expensive version of WMV Studio. So someone at Flip4Mac must have paid attention!  
(Version 2.2.0.49)

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Flip4Mac WMV Player
Sep 4 2008

TELESTREAM DESKTOP SUPPORT SUPPORT  Perhaps you're referring to Windows Media that is has DRM protection? According to Microsoft "Windows Media Digital Rights Management (DRM) is a proven platform to protect and securely deliver content for playback on computers, portable devices, and network devices. The latest version offers increased flexibility to support a wide range of business models that provide consumers even greater access to protected audio and video content."

Currently, Microsoft only makes Windows Media DRM technology available for Windows Operating Systems & other device platforms. In our previous discussions with Microsoft, they indicated that they had no plans to offer DRM support on the Macintosh. We're hoping that they will be able to change this policy.  
(Version 2.2.1.7b)

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Flip4Mac WMV Player
Sep 4 2008

TELESTREAM DESKTOP SUPPORT SUPPORT  Unfortunately, it can be difficult to update instructions that appear in different places on the web. Initially, Flip4Mac did require both the name and serial number for activation. Earlier this year, that was changed and only the serial number is now required. However, if a name is entered it won't prohibit activation!  
(Version 2.2.1.7b)

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Flip4Mac WMV Player
Sep 4 2008

TELESTREAM DESKTOP SUPPORT SUPPORT  iTunes does not currently support playback of WMV videos. You CAN use Flip4Mac WMV Player Pro to convert your WMV videos to QuickTime MOV files and then play them in iTunes. And you can test that functionality in demo mode when you have Flip4Mac WMV Player installed.  
(Version 2.2.1.7b)

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