SWISHER  I really hate Microsoft and their ways. I have 11.5.0 installed but had to 1st download the 11.5.1 and 11.5.2 and 11.5.3 updates in order to install the 11.5.4 update. But the 11.5.1 updater does not recognize the 11.5.0 version that I have installed, even though the read me says 11.5.0 is the correct version to update. No luck contacting MS either.  
(Version 11.5.4)

SWISHER  This is a very poor, buggy app. that wasted a lot of my time. When I tried to get help in setting it up they said they had no tech support but referred me to the manual. My son and I downloaded it but still could not get basic functions to work. Once we got it set up it suddenly stopped recognizing incoming calls for no reason and other features did not work as advertised. They said if I wanted the really useful features I would have to buy their "Message Center" and "Anywhere" apps for a total of $219 plus tax. No thanks. The one positive feature I can recommend is their un-installer.  
(Version 1.1.1)

SWISHER  Thank you David for your reply. I have the same problem others have mentioned with opening an older Word file. I have to go the file menu and then navigate to the file. This is very annoying. Is is possible to go back to an earlier version of Word and if so which one?  
(Version 12.1.7)

SWISHER  I updated both ppc and intel macs using the combo updater from Apples site. All worked very well.

If having trouble start in safe mode and repeat the combo update.   
(Version 10.5.6)

SWISHER  This is the best browser in many respects. My problem has been accessing secured sites. One site, that uses RealPLayer to stream, set in motion an auto reload of the page that could not be stopped no matter how many times I restarted Opera. I had to shut down the browser and trash "Autosave.win" found in user>library>preferences>opera preferences>sessions>autosave.win. Then all worked OK unless I try to load the site again. Many of my secure access sites that require a log-in do not work so I am forced to use Safari or Firefox. The ability to set Opera to display itself as IE, Forefox or some other is vital to me, otherwise I will be forced to refrain from using the best browser I have found yet.  
(Version 9.51)