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User "Shoecake" Profile
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About Paul
Real Name:Paul 
Homepage:http://www.shoecakegames.com/ 
Posts:2
Last Login:22 Nov 2006 23:32
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User Reviews
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Type: Developer
Date: 22 Nov 2006 23:54

Sorry for the late replies to some of these messages, I don't read MacUpdate too frequently. We had a nightmare with email Spam/Junk filtering with mail going to or from us. It got so bad that we decided to setup a support forum on our website so anyone who's having trouble getting help/advice/support can contact us that way (with public topic or private message.) You'll always get a quick reply I assure you.

You'll find most of the bugs/problems reported here have been resolved in recent updates, particularly with the latest Universal Binary version. We'd also like to welcome discussion of any other problems on our forum where they can be discussed at length and quickly resolved where possible.

We use a 60 minute demo period which is an industry standard across the majority of casual game developers/portals.

And finally, I'm always happy to see people giving such glowing reviews as Elizabeth. I assure you we don't pay her :) Maybe Elizabeth would like to join our forum too! I can see why people might complain on these feedback things but it's good to see some good feedback also.

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Type: Developer
Date: 22 Nov 2006 23:39

Sorry for the late reply, I don't read MacUpdate too frequently. If you bought the game and didn't get your passcode email it probably got blocked by spam/junk filters. We have a passcode lookup feature on the website (see the Support/FAQ section) especially to get round that problem. If you have any problem contacting us for support please feel free to make a fuss on our Forum. Also the version you tried has had many updates and the current version runs as a Universal Binary and doesn't suffer from the 'Quit' problem you mention.

The opinions expressed in the reviews are not necessarily those of MacUpdate. MacUpdate waives any legal binding related to the comments and opinions expressed in the reviews. Please contact MacUpdate politely if you wish for a comment to be reviewed by MacUpdate for removal.

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