SECUREMAC  Hughmac,

What version of OS X are you running? Make sure MacScan is not running, then open your Hard Drive, then the Users folder, then the Shared folder, and then the MacScan folder, and delete the files SpywareDefinitions.plist and CookieBlacklist.plist. Run MacScan and check for definitions updates. If you are still experiencing problems with MacScan, please e-mail us at macsec@securemac.com for further support.  
(Version 2.5.2)

SECUREMAC  Thank you for your feedback, if possible please e-mail the crashlog to macsec@securemac.com so that we can figure the bug out and assist you with getting the program running properly.  
(Version 2.5.2)

SECUREMAC  Thank you for your time in commenting on MacScan. MacScan is for your privacy and security, with MacScan you know that you are being protected against spyware for the Macintosh as well as given the ability to scan and remove tracking cookies.

MacScan is a commercial application as well so you can be assured proper support and updates to the program and definition files.  
(Version 2.4.1)

SECUREMAC  MacScan has a seperate count for the cookies so that they are not counted with the actual applications. They are counted in the total amount of files found.

Blacklist cookie scanning can be run optionally as well.  
(Version 2.4)

SECUREMAC  Greetings,

MacScan detects against spyware such as trojan horses, keystroke loggers and dialers. We do not detect Viruses for the Macintosh.

Re:Viruses

I can assure you that for Mac OS Classic (pre-os x days) there were quite a few viruses for the Mac (not the same in comparison as windows however). Mac OS X is another issue with viruses. My reference is: http://www.macvirus.org/database

MacScan lists the spyware it detects on our website. We make sure to seperate in the scan and also the preferences the type of programs it detects. Such as if it is a keystroke logger or trojan horse it will be classified as so. If it is a remote administration application it will classify it as such (remote admin programs are not removed, just advised).

Tracking cookies are from our list of blacklisted cookies that are updated like our definition files. These are seperated in the scan from the normal spyware files and can be scanned for seperately.

I hope I have answered any questions you have and you give our program another try when you find the need. I thank you for your comments.

Nicholas  
(Version 2.4)

SECUREMAC  Greetings,

Thank you for trying out MacScan. We would like to work with you on the bug that is occuring for you. If you can contact us at macsec@securemac.com with a detailed report of your computer and at what point the program crashed we can help resolve the issue. I thank you for your time in working with us.

Nicholas  
(Version 2.4)

SECUREMAC  Greetings,

Thank you for trying out MacScan. We would like to work with you on the bug that is occuring for you. If you can contact us at macsec@securemac.com with a detailed report of your computer and at what point the program crashed we can help resolve the issue. I thank you for your time in working with us.

Nicholas  
(Version 2.4)

SECUREMAC  Thank you for your comments and time in checking out the software. To clarify a few things for you, eSellerate is the engine that deals with product activations and updates as well as purchasing. eSellerate information is available at eSellerate.net. Users have gone over their software and I aplaud you to do so also. MacScan allows you to perform updates to the software automatically or only when you choose, by default it is only when you choose to do so. This avoids the application automatically calling home to our servers to check the version to see if updates are available.

It is important to take a proactive approach to security, anti-virus software titles do not detect spyware and anti-spyware products don't detect viruses.

Hope I helped answer some of your questions and clarify a few things, we are always here for support. macsec@securemac.com  
(Version 2.3)