This is Paul with SoundSpectrum Sales and Support. I apologize if you had a bad experience with our customer service, however I can only assure you that we respond to EVERY email and support ticket sent to us within 24 to 48 hours. And if sent via our "Contact" form during work hours, responses can often come within a few hours. As I cannot access your full name or email address here on MacUpdate, I cannot look up any support ticket you sent to us to see if there was any resolution. Though, if you provide us with the ticket number you were assigned, or simply wish to reopen a dialog with us, feel free to send us any comments via the following link: http://www.soundspectrum.com/support/contact.html As for compatibility with Mac OS X 10.6 (as some other posters here have inquired), please see our relevant FAQ entry: http://www.soundspectrum.com/g-force/faq.html#snowleopard And for a more technically detailed explanation, our head developer Andy (creator of G-Force) posted this on our SoundSpectrum forums: http://www.soundspectrum-forums.com/viewtopic.php?p=13986#13986
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