ROUSTEM KARIMOV  The problem you described might be related to OS X Keychain. Please see this link for troubleshooting information:

http://help.agile.ws/1Password/os_x_slow_freezing.html

If you are a long-time 1Password user and still using the Mac OS X Keychain, consider switching to Agile Keychain format that does not have this problem: 1Password > Preferences > Keychain > Switch to Agile Keychain.

Best regards, Roustem

Co-author of 1Password  
(Version 2.9.13)

ROUSTEM KARIMOV  It now is possible to accomplish the same functionality that my1password service provided if you combine Agile Keychain data format with the online service like Dropbox.  
(Version 2.9.11)

ROUSTEM KARIMOV  As a developer, I wish we could keep BETA builds away from MacUpdate. The BETA versions are only for testers and they usually have bugs and unresolved issues.

Please note that we do not post updates here. We asked MacUpdate to not publish our BETA releases here but unfortunately we didn't come to the agreement.

Best regards, Roustem

Co-author of 1Password

http://twitter.com/roustem  
(Version 2.9.8)

ROUSTEM KARIMOV  Jeff,

We are still working on this feature. You will need two updates in order to fully support UPEK fingerprint scanner in 1Password: a new build of 1Password application and an update of the Protector Suite software from UPEK.

The current version of 1Password already has certain support for the fingerprint scanner (it still needs work) but it won't be activated until there is a software update from UPEK.

Best regards, Roustem

Co-author of 1Password

http://twitter.com/roustem  
(Version 2.9.8b2)

ROUSTEM KARIMOV  Thank you, JAZZADDICT.

Happy New Year!  
(Version 2.9.8b1)

ROUSTEM KARIMOV  Thank you for the kind words, FOLLEREC!

The export to HTML is currently using Blowfish encryption and we consider it secure. You won't be able access the encrypted information without knowing the master password. Still, it is important to use a long master password/passphrase to be protected against the brute force attacks.

Please note that not all information in the HTML file (and in 1Password database) is encrypted. Similar to OS X Keychain, some of the information is stored in plain text. This include the name of each entry and the web domain of the login. All usernames, passwords, and notes are encrypted.  
(Version 2.9.8b1)

ROUSTEM KARIMOV  KMARCUS,

The 1Password UI is going through a major redesign along with the wallet. We used to focus on the browser integration and never thought about competing with products like eWallet. Now that our users push us towards better wallet features we will make it shine.

The Palm application was designed to give quick, read-only access to 1Password data. I do not feel that there as many Palm users these days and we are not getting much feedback or future requests. I personally stopped using Treo about 2 years ago. Compared to Palm, the demand for iPhone application was overwhelming (I'd say 1000:1) and 1Password for iPhone application receives all the love and attention these days.

Roustem  
(Version 2.9.8b1)

ROUSTEM KARIMOV  If you are having troubles, please drop us an email (support@agilewebsolutions.com) and will try to get this issue resolved asap.

Best regards, Roustem

Co-author of 1Password  
(Version 2.9.8b1)

ROUSTEM KARIMOV  I just wanted to add that if you decide to use the Firefox password manager, make sure you set the master password for it as by default it stores your passwords unprotected.  
(Version 2.9.8b1)

ROUSTEM KARIMOV  SHARPIEEE,

I am sure everyone will be glad to learn more about the tools that you mentioned.

Please post a follow-up and let us know how you do that.

Thank you.

Best regards, Roustem

Co-author of 1Password  
(Version 2.9.8b1)

ROUSTEM KARIMOV  Thank you taking the time to leave a review, FOLLEREC!

I am happy to know that you like the cross-browser integration with one-click login.

I also recommend to look at "Bookmarks" menu in 1Password browser toolbar menu. It will save you even more time by combining multiple actions: Navigate to the web site + Fill username/password + Click submit.

Another feature you may like is filling credit card information when shopping online. With one-click you can automatically fill credit card number, cardholder's name, and expiration date. This will save quite a few trips to retrieve the credit card from the wallet and then type the 16-digit number without spaces.

I am sure you will love the the strong password generator that automatically saves all generated passwords so that you do not have to spend any time to save them somewhere else.

And there are many other features that you will find useful. Also, do not forget the option to automatically sync all your Macs and sync data with the native iPhone application.

Now let me address your concerns:

1. Cross-platform support. Our focus is on Mac and iPhone and I would rather spend our time on making Mac and iPhone applications the absolutely best they can be.

We will provide limited cross-platform support in one of the next releases but it won't be close to what you see on Mac.

2. Custom Wallet items. This is a work in progress and I am sure you will be very impressed when you see it done. There are a few blog posts from 1Password enthusiasts that show how to add custom items yourself but it requires work from you and I cannot recommend that.

If you have any other questions or suggestions, please do not hesitate to contact us via email (support@agilewebsolutions.com) or join our forum:

http://support.agilewebsolutions.com/

Best regards, Roustem

Co-author of 1Password  
(Version 2.9.8b1)

ROUSTEM KARIMOV  Thank you for the feedback!

1Password originally started as an application that helps you manage hundreds of online accounts, generate strong and unique password for every website and login effortlessly.

The wallet feature was added later in response to user requests. It gets the job done but it can be better. We are using the feedback like yours to redesign this feature and I am sure you will be impressed when you see it completed.

Best regards, Roustem

Co-author of 1Password  
(Version 2.9.8b1)

ROUSTEM KARIMOV  Thank you for the update, SJK! I will retest the backups on Tiger and hopefully will get this issue fixed before the final 2.9 release.  
(Version 2.9b2)

ROUSTEM KARIMOV  I also wanted to add that you can always choose what information to keep in 1Password.

I personally feel safe storing all my bank accounts and credit cards in it. Someone else may keep all information except the access to his/her financial accounts.

In any case the convenience and the level of security is much higher with 1Password.  
(Version 2.8.3b11)

ROUSTEM KARIMOV  Thank you for the feedback! I agree that this area of the application needs more work and we will make sure it is improved.

Best regards, Roustem

Co-author of 1Password  
(Version 2.8.3b9)

ROUSTEM KARIMOV  Roy Van Der Woning already provided a great response to your question.

I just wanted to add that when you need to remember only one master password it is much easier to make it very secure. Using a 15-20 character long pass-phrase for your master password will make it unfeasible for the brute force attacks.

Best regards, Roustem

Co-author of 1Password  
(Version 2.8.3b9)

ROUSTEM KARIMOV  I am sorry about the trouble. It was a bug in BETA-9 and it must be fixed now.

Please upgrade to the new version:

http://agilewebsolutions.com/versions/list/one_password  
(Version 2.8.3b9)

ROUSTEM KARIMOV  Dropbox is amazing. It is very fast and I was using it for over a month without a single issue.

Shared folders is a very useful feature that can be used to share files with people you selected. The free account is generous and gives 2GB of space but I purchased the Pro account just to say thanks to the developers.  
(Version 0.6.402)

ROUSTEM KARIMOV  Thank you for the feedback.

We had a few reports about crashes in Camino and fixed several problems in 2.8.3.BETA-6. Please update to the latest beta build and see if it works for you.

If you keep getting crashes, please send us the crash reports and we will make sure the problem is fixed asap. The crash reports are usually located in ~/Library/Logs/CrashReporter folder.

Thanks again!

Best regards, Roustem

Co-author of 1Password  
(Version 2.8.3b8)

ROUSTEM KARIMOV  Note from the developer: We received several reports about the problem with automatic backup in version 2.5.8 today. While we weren't able to reproduce this problem locally it should now be fixed in 2.5.9.BETA-1 build.

If you experience this problem, please download the build from

http://1password.com/dist/1Password-2.5.9.BETA-1.dmg

As a bonus you will also get a preview of the new Password Strength feature :)

http://www.flickr.com/photos/karimov/2150128670/

Best regards and Happy New Year,

Roustem Karimov

Co-author of 1Password

http://switchersblog.com/

Everyone is switching to Mac!  
(Version 2.5.8)

ROUSTEM KARIMOV  Thank you for the feedback! We will make sure to add the extra information about how to add the license.

For now, please open 1Password application and then select 1Password > Licenses to add the license card.  
(Version 2.5.7)

ROUSTEM KARIMOV  Perhaps a video introduction will help:

http://1passwd.com/home/show_movie

We also have a video made for by Don McAllister from ScreenCastsOnline.com:

http://tinyurl.com/yee34g

We also working on an online tutorial for new users.

Let us know if you have any questions or if there is anything we can improve.  
(Version 2.5.3)

ROUSTEM KARIMOV  We got this problem reported in our forum on Oct 24, 2007:

http://forum.agilewebsolutions.com/viewtopic.php?t=1989  
(Version 2.5.3)

ROUSTEM KARIMOV  The icons are updated in version 2.5.3 released Oct 30th, 2007.  
(Version 2.5.3)

ROUSTEM KARIMOV  We never had this problem reported before. If anyone experience anything similar, please contact us via e-mail -- support (at) agilewebsolutions.com or via forum: http://forum.agilewebsolutions.com/

Thanks!  
(Version 2.5.3)

ROUSTEM KARIMOV  The problem is fixed in version 2.5.3 released this morning.  
(Version 2.5.3)

ROUSTEM KARIMOV  All browsers are now fully supported under Mac OS X 10.5 (9A581) Leopard.

If you installed version 2.5.1 and the 1Password browser extension does not appear in Safari, Camino, or OmniWeb, please follow these instructions:

1. Open /Users/your-user-name/Library/InputManagers in Finder

2. Delete 1PasswdIM.bundle

3. Restart Safari

This should fix the problem.  
(Version 2.5.1)

ROUSTEM KARIMOV  Great! Thank you for the update!  
(Version 2.4.13)

ROUSTEM KARIMOV  I just got your email and re-sent the license card to another (yahoo) address. Thanks!  
(Version 2.4.13)

ROUSTEM KARIMOV  We also had one e-mail address that is bouncing. Could you send us a message to support (at) agilewebsolutions.com and give us an alternative e-mail address.  
(Version 2.4.13)

ROUSTEM KARIMOV  To: Bob Adams.

If you are reading this message, please send us a correct e-mail address. The one we got from your order is NOT working. There is no other way we can contact you.

Thanks!  
(Version 2.4.13)

ROUSTEM KARIMOV  To: Bob Adams.

If you are reading this message, please send us a correct e-mail address. The one we got from your order is now working. There is no other way we can contact you.

Thanks!  
(Version 2.4.13)

ROUSTEM KARIMOV  @ no_spam_bb:

Great! Thanks!

You should receive the license card right away. Please check the spam folder if you have one.  
(Version 2.4.13)

ROUSTEM KARIMOV  @ Daniele Cusi:

If several is not good enough, how about MANY FREE upgrades? 



Seriously though, we have provided 55 (fifty five!) free upgrades for the past 18 months. 55!



In terms of lifetime free upgrades, I have seen many great products killed by this promise. In fact, my first shareware program TreoAlarm died this way -- there simply was no way I could hire people to help continue its development. I also think Apple's own upgrade policy says a lot.



Our plan is to continue releasing free upgrades until version 3.0 -- many great features will be added and bugs will be fixed. 



Version 3.0 most probably will be a paid upgrade with great discounts for all existing customers.  
(Version 2.4.13)

ROUSTEM KARIMOV  @ alexius:

this is the same license as purchased directly from Agile Web Solutions store.  
(Version 2.4.13)

ROUSTEM KARIMOV  re: asidjfasoidfjasdfkj

Right now you can see all Web Forms inside 1Password application. I believe you are looking for all your saved Web Forms to be conveniently displayed inside the browser extension.

This is something we will be adding in version 2.5.x or 2.6. It will happen soon.  
(Version 2.4.13)

ROUSTEM KARIMOV  re: no_spam_bb

Simply copy the 1Passwd.keychain file to another computer.

You can also export information in different formats or print it out to a PDF file.

Version 2.5 will add Export as an Encrypted Web Page which you can use not only on Mac but also on Windows and Linux.

Visit the forum if you need more information or have any further questions:

http://forum.agilewebsolutions.com/  
(Version 2.4.13)

ROUSTEM KARIMOV  re: pumpkinwhite

1Passwd never had a paid upgrade -- all upgrades from version 0.8 to version 2.4 were free:

http://1passwd.com/versions

Also, there is a number of ways to export your information from 1Passwd. Your data will never be locked-in.

We want our customers to be happy with their purchase and tell their friends and colleagues about it -- that's the only way for the small Mac software company to succeed.  
(Version 2.4.13)

ROUSTEM KARIMOV  re: andy33.

Please take a look a 1Password 2.5 BETA which is currently available in the forum:

http://forum.agilewebsolutions.com/

I think you will be pleasantly surprised with the new Wallet feature which will be a great replacement for all Web Confidential entries.  
(Version 2.4.13)

ROUSTEM KARIMOV  Please visit our support forum and see if there is anything related to your problem:

http://forum.agilewebsolutions.com/

Also, send us the diagnostics report using Help > Troubleshooting menu and we'll do our best to resolve this issue.

Thanks!  
(Version 2.4.13)

ROUSTEM KARIMOV  Yellow Mug makes great software and I use most of their programs everyday. You can tell that the author of the program spent a lot of time thinking through the interface and overall workflow.

Highly recommended!  
(Version 2.2)

ROUSTEM KARIMOV  I used DEVONThink Pro for over a year and found it to be a great tool to organize my documents and research I do every day.

After the DEVONThink Pro Office was released I purchased Fujitsu ScanSnap scanner. Together they make a fantastic combination -- with a push of a button I can quickly scan a multi-page document and DEVONThink Pro Office will perform OCR (optical character recognition) to create a searchable PDF document and then store it in the database. In just a few days I got rid of more than 80% of the paper in my office and I can find any document in a matter of seconds!  
(Version 1.3.2)

ROUSTEM KARIMOV  We had a few reports about version 2.4.13 crashing on PowerPC Macs. If you are experiencing this problem, please see our forum for more information:

http://forum.agilewebsolutions.com/viewtopic.php?t=1576  
(Version 2.4.13)

ROUSTEM KARIMOV  Please use 1Passwd application preferences to select one of the toolbar button themes. This should fix the "white square" problem.

Send us the e-mail or visit the forum if you have any problems:

http://forum.agilewebsolutions.com

Thank you!  
(Version 2.3.6)

ROUSTEM KARIMOV  I just wanted to mention that we did not publish this version on MacUpdate because the changes were minor. Version 2.2.3883 was picked up and updated automatically by MacUpdate.com.

We expect to release version 2.3 within a week or two.   
(Version 2.2.3883)

ROUSTEM KARIMOV  I bought it today and created a couple of audiobooks in just a few minutes. It is a great, easy-to-use utility. The documentation is not required.

I tried to use a couple of freeware tools before, including Join Together. They work ok but they are a bit cumbersome to use and do not save me as much time as Audiobook Builder does.

In my opinion, Audiobook Builder is a great time-saver and it deserves 5 stars.  
(Version 1.0.4)