Search Mac Software Downloads
|
  Main   Members
User "Pearlman" Profile
user image
About Earl
Real Name:Earl Anderson 
Homepage:http://www.earlanderson.com 
Last Login:23 Oct 2009 23:03
Posts:2
Recent Downloads:
(none)
User Reviews


icon
SOHO Organizer
Oct 23 2009

PEARLMAN  Interesting. How do you contact them? I would love to have an email address if you have one.  
(Version 8.06)

praisebury
0
[ 1 Reply - Reply ]
Replies:


icon
SOHO Organizer
Oct 27 2009

ANON BUD  I just use their support system online. Unfortunately, their initial response--indicating they have received your support request--and all other correspondence from them, uses a “do-not-reply” address. All has to be done through their online system.

As I've mentioned before, they do sometimes take a long time to respond (my guess is they've only got one tech on staff) but they will. Probably not the best customer service I've experienced, but certainly not the worst as with many developers out there which, one would think, have a large support staff and resources to do it right!

Good luck.  
(Version 8.07)

praisebury
0



icon
SOHO Organizer
Oct 22 2009

PEARLMAN  Much of what Paul says is true. Chronos Customer Service does not exist.

However, I downloaded 8.0.5 and decided not to buy. Buggy and sluggish, at best. I posted some comments on their site and still have not heard back from them.

Strangely enough, the bugs I experienced with 8.0.5 were fixed in their latest update 8.0.6.

The app is still sluggish at start-up and is slower than one might expect in it's use. The concept is good, I simply think they have gone over board with all of the features.

Print essentials is great. Notes? The jury is still out for me. The contact organizer and calendar have potential. Needless to say, I'll be sticking to Address Book and iCal for now and be keeping an eye on Chronos. I've not found another app that has any potential.

It is a mystery to me why Sage does not go cross platform with their ACT app.

The code in SOHO Org. must be a nightmare and I don't envy the programmers. I say, clean it up and you'll have a product. Most importantly, beta test, beta test, beta test. I get the feeling Chronos expects the consumer to do all the beta testing. This is not a formula for success.

Focus guys!  
(Version 8.06)

praisebury
0
[ Reply ]

The opinions expressed in the reviews are not necessarily those of MacUpdate.
MacUpdate waives any legal binding related to the comments and opinions expressed in the reviews.
Please contact MacUpdate politely if you wish for a comment to be reviewed by MacUpdate for removal.