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User "OfficeTime Support" Profile
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About OfficeTime Support
Homepage:http://www.officetime.net 
Last Login:31 Jul 2009 05:25
Posts:6
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User Reviews


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OfficeTime
Jul 31 2009

OFFICETIME SUPPORT  Hi Scott,

Good news, hopefully. Your bug is fixed in the current release unless I'm mistaken.

Alas, no one else seemed to be affected by this.

It's likely a combination of migrating, iCal, OfficeTime and Google Calendar all syncing. I'll write to you directly with more info.

Otherwise, I'm glad you remain pleased with OfficeTime.

--Stephen

www.officetime.net  
(Version 1.5)

praisebury
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OfficeTime
Jun 2 2009

OFFICETIME SUPPORT  Hi Rebecca,

We're working hard on an iPhone version of OfficeTime.

In the meantime, you can sync seamlessly with iCal which will synch seamlessly with the iPhone. That means you can edit and create sessions on the iPhone in the calendar app.

We're always happy to answer questions about OfficeTime. Just use the support links in the Help Menu.

--Stephen  
(Version 1.4.2)

praisebury
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OfficeTime
Aug 13 2008

OFFICETIME SUPPORT  OfficeTime adds data safety integrity checking

We take extra precautions to ensure your data is safe including offering one-click manual backups plus a continuous automatic backup in addition to being able to recover data automatically with iCal integration.

Your problem may be related to a more general hard drive corruption but as an added precaution we have added file integrity checking on each save to OfficeTime 1.3.3.

If you ever have any kind of issue, please contact us via the help menu in OfficeTime and we'll do everything we can to help including even rebuilding corrupted data files.  
(Version 1.3.2)

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OfficeTime
Jan 31 2008

OFFICETIME SUPPORT  We're listening and have made OfficeTime even more secure.

Like any other app, it is possible to store your data file in the application's folder.  If you replace this folder, it will replace your data.  We are deeply sorry for the user below who inadvertently copied over his data.

By default, OfficeTime suggests the Documents folder for new data files, which makes upgrading safe and easy.  OfficeTime also offers automatic backup options to save to the location of your choice.  Additionally, if your data is synched with iCal, then OfficeTime can recover events from there.

The installation image contains two instructions, "Drag me to your hard drive" and "Upgrading? Read me first" which instructs users how to upgrade safely.

To further help, we've added a feature into the next release that automatically detects if a data file is in the app folder, and offers to move it out.

We try to help with all problems.  Just use the contact links in the Help Menu in OfficeTime.  
(Version 1.2.3)

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OfficeTime
Mar 24 2006

OFFICETIME SUPPORT  A quick comment that as of Version 0.6 and above, OfficeTime has built in safeguards to prevent data corruption plus automatic data backup to the location of your choice.

In old versions if your computer lost power at the exact moment of saving, there was a rare chance of data loss which has now been completely fixed.  
(Version 0.60)

praisebury
0
[ Reply ]


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OfficeTime
Mar 24 2006

OFFICETIME SUPPORT  A quick comment that as of Version 0.6 and above, OfficeTime has built in safeguards to prevent data corruption plus automatic data backup to the location of your choice.

In old versions if your computer lost power at the exact moment of saving, there was a rare chance of data loss which has now been completely fixed.  
(Version 0.60)

praisebury
0
[ Reply ]

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