MICHAEL TSAI  I wish this customer had contacted me about the problems he or she encountered, because they are not typical. I think things would have gone much better using EagleFiler in the way that it was designed to be used. EagleFiler was specifically designed to handle large amounts of mail. I have almost tens of gigabytes of mail in EagleFiler, including some libraries with more than a million messages, and it handles them faster than any other mail client or archiver that I've used.

Importing: it's not necessary or recommended to export from Mail and then import into EagleFiler. Instead, you should simply select the desired messages in Mail (from one or more mailboxes at once) and press EagleFiler's capture key (F1). I regularly do this with batches of 10,000 or more messages. This will preserve more of the messages' metadata than if you export from Mail, and it's very fast. It will take less time for EagleFiler to import the messages than for Mail to delete them.

http://c-command.com/eaglefiler/manual-ah/importing-mail

Merging: EagleFiler has had a "Merge Mailboxes" command since 1.0.

http://c-command.com/eaglefiler/manual-ah/merge-mailboxes

Mailboxes vs. Files: For efficency, EagleFiler wants to store one file per mailbox rather than one file per message. This is how it imports mail, and there are many optimizations (for loading, indexing, searching, viewing, etc.) that revolve around messages being stored in mailboxes. For flexibility, EagleFiler allows you to "burst" a mailbox into a folder of individual files, but I do not recommend doing this for large amounts of mail. It will get you back into the same type of inefficiencies that Mail has. If you store the mail in mailboxes, EagleFiler will not pause to load the individual messages at launch, nor will it waste time scanning to see if they need indexing.

Viewing a single e-mail should be instantaneous, unless the message itself is very large. If this is not the case for you, please send in a sample report from Activity Monitor so that I can investigate.  
(Version 1.4.5)

MICHAEL TSAI  If you have specific suggestions (especially about the automated functionality--DropDMG is already pretty automatable) please write to dropdmg@c-command.com  
(Version 2.8.5)

MICHAEL TSAI  Display of Bean documents currently requires Mac OS X 10.5 with Bean installed. If something is not working as you think it should, please contact technical support at:

http://c-command.com/eaglefiler/support  
(Version 1.4.5)

MICHAEL TSAI  There hasn't been an update in a while because there are no known bugs and I'm working on a major update.  
(Version 2.8.5)

MICHAEL TSAI  I have not received any screenshots regarding the software update issue.  
(Version 1.4.4)

MICHAEL TSAI  I mean, select a mailbox in EagleFiler's source list and drag the messages into a folder (also in EagleFiler's source list).  
(Version 1.4.4)

MICHAEL TSAI  I mean, select the mailbox in EagleFiler's source list and drag the messages into a folder (also in EagleFiler's source list).  
(Version 1.4.4)

MICHAEL TSAI  1. No one has reported any problems with the Software Update feature. If it doesn't work for you, please contact eaglefiler@c-command.com and explain what's happening so that I can look into it.

2. I'm not sure what you mean. EagleFiler uses the same HTML rendering engine as Safari, and it even displays some Web archives that Safari can't. If you prefer not to use Web archives, EagleFiler can also save Web pages in PDF, RTFD, RTF, or plain text formats.

3. EagleFiler's Activity window is a separate window, just like in the Finder, Mail, Safari, and other common applications. Status information is also displayed in the Dock icon, the browser windows, and via Growl, so it's not necessary to have the Activity window open.

4. By default EagleFiler stores e-mails as mailbox files using the mbox format, which is highly efficient and compatible with all e-mail programs. The mail can be searched using EagleFiler's search engine (which is faster than Spotlight) and smart folders. If you prefer to have your mail accessible to Spotlight, you can drag your messages out of the mailboxes, and EagleFiler will create one file per e-mail. You can then search them using both EagleFiler and Spotlight.  
(Version 1.4.4)

MICHAEL TSAI  What are you talking about? EagleFiler 1.4 still works with Dropbox. It didn't, and still doesn't, use iSync.  
(Version 1.4)

MICHAEL TSAI  You can grab the selected text of a Web page, e.g. by drag and drop, and EagleFiler will save the URL.  
(Version 1.3)

MICHAEL TSAI  It depends on which application you're using. For BBEdit, you would copy the scripts into the Scripts folder inside the BBEdit folder inside Application Support. This page:

http://c-command.com/bbautocomplete/manual-ah/integration-scripts

tells exactly which folders to use.  
(Version 1.5.2)

MICHAEL TSAI  Web archives provide all the same functionality as bookmarks, plus they store a snapshot of the page. This allows EagleFiler to index the page contents so that you can more easily find it when you search. Plus, not having a separate bookmark datatype makes it easier to use. You don't have to think about whether you want a bookmark or an archive, or worry about which way a preference or modifier key is set.  
(Version 1.2.4)

MICHAEL TSAI  The main reason is that SpamSieve will catch more spam than the server-side filter.  
(Version 2.6)

MICHAEL TSAI  SpamSieve starts out with a 30-day trial. Perhaps you downloaded it a while ago, launched it, and forgot about it until just now? In any case, please contact me at spamsieve@c-command.com and I'll get you set up with a new trial period.  
(Version 2.5)

MICHAEL TSAI  You must have tried out the software, forgot about it, and tried it again later in order to have only 3 days and 3 launches left. All my apps have always started out with a 30-day trial.  
(Version 1.1)

MICHAEL TSAI  It's actually a 30-day demo period. Where did you see it say 3 days?  
(Version 1.0.2)

MICHAEL TSAI  This works the same as before, but since updating to 2.5 got you a fresh application file you'll need to hide its Dock icon.  
(Version 2.5)

MICHAEL TSAI  Thanks for the feedback. I'm planning to enhance the Drop Pad's pop-up menu and also add the ability to remember the libraries that were open when you quit.  
(Version 1.0.2)

MICHAEL TSAI  That's unusual. SpamSieve is designed to be conservative. There is usually only one good message put in the spam folder for every ten or more spam messages put in the inbox. Please send me SpamSieve's log file so that I can see what happened; there may be something unusual about the training or setup.

SpamSieve in most cases does not have access to the outgoing messages, so it cannot make use of the In-Reply-To header.  
(Version 2.4.4)

MICHAEL TSAI  The advice on that Web page isn't quite right for SpamSieve, since its Info.plist file already has the LSUIElement key. For SpamSieve, you just need to change the 0 to a 1, as shown here:

http://c-command.com/spamsieve/manual-ah/how-can-i-hide-spamsiev  
(Version 2.4.4)

MICHAEL TSAI  There isn't a good way to integrate SpamSieve with QuickMail.  
(Version 2.4.3)

MICHAEL TSAI  The universal binary version is available now.  
(Version 2.4.1)

MICHAEL TSAI  SpamSieve works in Rosetta on the new Intel Macs. A universal binary version has been announced and will ship soon.  
(Version 2.4)

MICHAEL TSAI  Mike: If you're getting 99.5% with Spamfire out of the box, great. I don't think everyone sees that level of accuracy. The point about learning stands. Spamfire learns about new kinds of spam through paid "filter updates"; SpamSieve doesn't need those.  
(Version 1.3.1)