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User "MattBendiksen" Profile
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About MattBendiksen
Homepage:http://www.perceptiveautomation.com/ 
Posts:2
Last Login:1 Jan 2007 10:45
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Type: Developer
Date: 5 Jan 2007 10:04

You are correct that not everyone will see enough value in the 2.0 features to justify the price increase. For you, the value isn't there. There are enough others that do want the features and are willing to pay for the advanced functionality. I definitely don't think every customer should upgrade to 2.0 just because it is 2.0. If the features they want are there for a price they find acceptable, then they should upgrade. Otherwise, wait for 2.1, 2.5 or even 3.0.

There are two classes of users using Indigo: those that leave their Mac on and do advance functionality, and those that don't leave their Mac on and just want basic control. Clearly, 2.0 is targeting the former group. But that isn't because I'm abandoning the latter group. But I have limited development resources, so I have to focus each release around a theme. In this case the theme was client/server and web based control.

I also agree that it would be ideal to have two products, or some other way to meet the needs of both customer groups. It wouldn't surprise me if that happens eventually, but again this will take some time to get there.

Lastly, I'm not telling anyone to dump their X10 hardware and use INSTEON. I'm not sure why you think I'm encouraging folks to do that... for newbies I definitely push towards INSTEON because it avoids some of the X10 reliability problems. But a majority of the features in Indigo 2.0 work with X10 as well. All of the client/server functionality, built-in web server, control pages, irrigation controller support (the X10 IrrMaster and Rain8 work as well as the INSTEON EZRain) work for the X10 user as well. There isn't much in the way of new X10 hardware hitting the market these days, but we are seeing more and more INSTEON devices. For this reason, you will see more and more INSTEON support in Indigo. But that doesn't mean I'm deprecating any of the X10 functionality.

Regards,

Matt

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Type: Developer
Date: 1 Jan 2007 10:52

JIMW - Indigo 2.0 does have a free trial version during the beta period. I started the beta period giving away 60 day free trial versions. The beta has ran a bit long, but I've never turned down a request for another trial registration code. Of course, it is your choice as to whether or not you want to test beta software in your home. But several folks do and not offering a beta just because you don't want to trust beta software wouldn't be reasonable to those individuals.

As for the price, I welcome you and others to read this support forum thread:

http://www.perceptiveautomation.com/phpBB2/viewtopic.php?t=1780

In short, Indigo 2.0 has matured quite a bit compared to 1.x (it was under development for over 3 years) and I feel increasing the price to the average market value for this type of software was prudent. If you compare Indigo 2.0's price to other home automation software you will see that it is about average. Of course, if someone doesn't find the value in the new features, then they are under no obligation to purchase the upgrade.

Regards,

Matt

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