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I have used this product for years and recently it stopped working. I contacted support, and the developer Dave was back to me within 1 hour! He then constantly conversed with me with suggestions for a week but I was unable to fix the problem. The problem was fixed by purchase of a replacement external Firewire HD which had passed all the tests thrown at it with TechTool, DiskWarrior etc but then started stalled during Disk Repair. I cannot speak highly enough of the support for this product It is by far the best back up utility especially the "Smart" feature which completely backs up my 40 Gig HD in 12 minutes! A must utility for all Mac users ! DocOn Mac Australia |
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