JONDOS  Hi,

= I was unable to connect to ANY websites, so I had to undo the settings that JAP had helped me configure.=

this may be due to your choice of the free CCC cascade. One of their operators has severe problems with an essential proxy software (squid) on his server. Please choose any other cascade.

The free cascades are run as "hobby". For a high quality of service, please choose the paid ones.

= One of the first sites that appeared (unbidden on my part) was a JonDonym, a Mix-Cascade service, that charges if you use them. =

Our software does not show any sites in the browser without user request. For sure, you clicked into the status line of the program, and opened it manually (this may take some seconds). Moreover, our home pages do not sell anything. You only get information about JAP / JonDo, its operators and technicians, and may download the software (that you already have). And, at the latest after clicking on the message in our software status line, you may delete this message so that even clicking on it unintentionally won't happen again.

Please also notice that our software is no ad-blocker. You have to install further software, e.g. a firefox plugin, to get rid of website ads. Moreover, you should switch off all active content interpreters (Java, Flash,...) that, besides protecting your anonymity, also gives you a big advantage in fighting ads.

= Now, since my web browsing is broken, I have to figure out how to re-connect and send this off. Bollocks! =

This should not be very difficult. JAP / JonDo does not make automatic changes in your computer configuration. You just have to undo the changes that you did yourself. Please refer to the internal help that explains this.

Best regards

Rolf Wendolsky  
(Version 0.08.086 )

JONDOS  Hi,

there may be various reasons these sites showed your IP:

- You activated active content in your browser (Java, Flash). Never do this, as it renders anonymisation software useless.

- You deactivated JAP / JonDo as local proxy in your browser. Then you won't see any activity in the main window of the client while surfing.

Please follow the instructions of the built-in assistant, and you are done.

= but the payment process options are rather a hassle. =

Please tell us why you think this, as we always strive to make this better. Maybe you would like to have credit card payments? We are working on that.

= I emailed them two requests a while back but have gotten no response.=

It may take some days for a response, as we get dozens of such requests. All of them are answered individually to also give answer to questions.

Best regards

Rolf Wendolsky  
(Version 0.08.086 )